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For enquires about hospice care for patients and families telephone 01233 504133.  Support is available from the Care Navigation Centre anytime of day or night, seven days a week.

For all other enquires, please see the numbers below.

Emergencies (non-care related)

Please call 01233 504133 to be directed to the appropriate on-call manager.

Hospice addresses

PH Canterbury

General enquiries:  01227 459700 (this number will offer automated options for other departments within Canterbury Hospice.)
Fax: 01227 812606
Email: Pilgrims Hospice in Canterbury

PH Thanet

Ramsgate Road, Margate CT9 4AD
General enquiries: 01843 233920 (this number will offer automated options for other deparments within Thanet Hospice.)
Fax: 01843 233931
Email: Pilgrims Hospice in Thanet

PH Ashford

Hythe Road, Willesborough, Ashford TN24 0NE
General enquiries: 01233 504100 (this number will offer automated options for other departments within Ashford Hospice.)
Fax: 01233 504132
Email: Pilgrims Hospice in Ashford

Community Nurse Specialist

You can speak to a community nurse specialist at your local hospice, seven days a week from 9am-5pm

Canterbury: 01227 812617
Ashford: 01233 504115
Thanet: 01843 233924

Lymphoedema Clinic (NHS service held at PH Ashford and Thanet)

If you would like to contact the Lymphoedema Service, please email

You can also call the team on 01843 855493

Pilgrims Hospices Lottery

56 London Road, Canterbury, CT2 8JA
Tel: 01227 379741
Fax: 01227 782067

Press enquiries and marketing

Marketing and Communications
56 London Road, Canterbury CT2 8JA
Tel: 01227 782061
Email Eleanor Sheath, Marketing and Communications Coordinator at

Education department

For information and enquiries about all our courses, please telephone 01227 812616 or email


Ashford Fundraising Office
Hythe Road, Willesborough, Ashford TN24 0NE
Tel: 01233 504102
Email Pam Meller, Regional Fundraising Manager, at

Thanet Fundraising Office
Ramsgate Road, Margate, CT9 4AD
Tel: 01843 233934
Email Karen Kenward, Regional Fundraising Manager, at

Canterbury Fundraising Office
56 London Road, Canterbury, CT2 8JA
Tel: 01227 812621
Email Rosie Bell, Regional Fundraising Manager, at

Retail and ebay enquiries

Unit 2/3, Stour Valley Business Park
Ashford Road, Chartham, CT4 7HF
Telephone: 01227 640001 (general retail)
Telephone: 01227 640002 (ebay)
Email: Heather Sawney, Head of Retail, at

Hospice charity shops

Retail head office

Unit C, Tivoli Brooks, Margate CT9 5FG

Enquiry telephone numbers as above

Find your local Pilgrims Hospice shop using our shop locator.

Furniture donations

Call 01227 640000 for more information or to arrange a collection.


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