Retail Sales Assistant

Do you want to develop your sales skills, and be part of a friendly team who make money for a worthwhile cause?  

Pilgrims Hospices is looking for a Retail Sales Assistant to join the team in our Cliftonville Store, helping to support our retail managers, staff and volunteers with their day-to-day duties. 

The Role

As the Retail Sales Assistant you will assist the retail operations and ensure that they are a successful source of income generation whilst maintaining a good rapport with the wider retail team.  Your main responsibilities will include:

• Meeting agreed financial targets.
• Ensuring highest standards of merchandising on the shop floor.
• Receive, sort, prepare, price and maintain stock of donations for sale both in store & online.
• Follow Pilgrims Hospices policies for the control, reconciliation and banking of daily takings and monthly returns to the finance department, ensuring security of data.
• Provide a courteous and helpful service to the public.

The post holder must ensure that services are provided to a high standard. For a more extensive list of responsibilities, please refer to the Job Description document.

Working Arrangements

This is a part-time role (28 hrs per week) and is based at Pilgrims Hospices’ Cliftonville Store. Working days will be 4 days between Monday and Sunday, allocated via a monthly rota, although you should be flexible.

About You

To be successful in this role you should have:

• Experience working in a target-driven retail environment.
• Entrepreneurial and commercial mind.
• A good standard of Numeracy and English
• Excellent communication and interpersonal skills, personable and able to relate to volunteers
• A flexible and positive attitude
• Excellent communication and interpersonal skills, personable and able to relate to volunteers

About us

As an award-winning employer, Pilgrims provides end-of-life care services to patients and their families across east Kent.

Our commitment is to provide open, compassionate care and expertise for patients and their families – both in the community and in-patient units.

Our Vision

“Of a community where people with a terminal illness and their family and friends are supported and empowered to live well in mind and body until the very last moment of their life”.

We recognise that our workforce is integral to the delivery of our Vision and our charitable aims. Pilgrims Hospices continues to create a highly skilled, motivated, engaged and healthy workforce by providing an environment where staff and volunteers feel highly motivated to perform their roles to a consistently high standard, and actively role model our charitable behaviours and values.

To achieve our Vision, we have a shared set of values and behaviours that enable us to be the people and the charity that patients and their loved ones need us to be. They form our CODE, which guides us in our daily working and decision making:

Compassionate We treat everyone with compassion and care

Open We communicate openly, honestly and effectively

Dynamic We are dynamic, improving and developing our service

Empowered We empower people to achieve their outcomes

Other benefits

As an Employer of Choice, our commitment to supporting our employees and volunteers is a key priority.

Our Health and Wellbeing Strategy is an important step in ensuring the sustainability of our workforce, and clearly outlines our strategic intentions to improve employee capability, resilience, and engagement, to adapt to and embrace change as the health sector continues to develop.

Our hospices offer:

• Modern, friendly and highly professional working environments
• Opportunities for professional development through a range of extensive learning
• Alignment with NHS pay rates and continuity in membership of the NHS pension scheme
• A sense of achievement in supporting a worthwhile cause
• A sense of wellbeing
• A good work-life balance
• Locations across well-populated areas of east Kent – all providing very good road and rail links
• NHS and financial discounts i.e. Blue Light Card
• Cycle to Work Schemes
• Free hospice parking

We invest in our employees, which is one of the key things that makes us an award-winning employer of choice.

If you think this is your ideal role and want to join us and contribute to providing high quality patient care and support to those at the end of their life, please apply now.