Pilgrims Hospices is looking for friendly, Flexi Contract Domestic Assistants to join our team to help keep our hospice clean for all those who work, visit and stay at our Ashford hospice site.

As a Domestic Assistant, you play a vital part in helping us create a peaceful and dignified space for patients and families during some of the most important moments of their lives. Your work helps ensure our hospice remains a place of comfort, calm and compassion.

The Role

Working as part of a supportive team, you will help keep our hospice environment clean and welcoming. Your responsibilities will include:

• Carrying out a variety of cleaning duties to a high standard
• Replenishing washroom and hygiene supplies
• Completing simple record‑keeping tasks
• Reporting any defects or damage around the site
• Safely and appropriately disposing of waste

You’ll help ensure our environment meets the high standards expected within a healthcare setting—where every detail makes a difference.

Working Arrangements

This is a flexi role with no contractual hours based at The Pilgrims Hospice Ashford site, with working days from Monday-Sunday. You will be asked to cover leave and sickness when required. No contractual hours, as and when required. Variable shifts, cover required on weekends so flexibility is key, and in return we’ll provide:

• On‑site parking
• E-learning training
• Uniform
• Subsidised meals during your shift
• Friendly working environment.
• Regular Wellbeing Sessions available to all staff

About you:

We’re looking for someone who:

• Has a warm, approachable manner
• Works well, both as part of a team and independently
• Approaches tasks with enthusiasm and efficiency
• Is flexible and positive in their approach to work

If you enjoy making a practical difference and take pride in creating a clean, welcoming environment, we’d love to hear from you.

About us:

As an award-winning employer, Pilgrims provides end of life care services to patients and their families across east Kent.

Our commitment is to provide open, compassionate care and expertise for patients and their families – both in the community and in-patient units.

Our Vision

“Of a community where people with a terminal illness and their family and friends are supported and empowered to live well in mind and body until the very last moment of their life”.

We recognise that our workforce is integral to the delivery of our Vision and our organisational and charitable aims. Pilgrims Hospices continues to create a highly skilled, motivated, engaged and healthy workforce by providing an environment where staff and volunteers feel highly motivated to perform their roles to a consistently high standard, and actively role model our organisational behaviours and values.

To achieve our Vision, we have a shared set of values and behaviours that enable us to be the people and the charity that patients and their loved ones need us to be. They form our CODE, which guides us in our daily working and decision making:

Compassionate We treat everyone with compassion and care

Open We communicate openly, honestly and effectively

Dynamic We are dynamic, improving and developing our service

Empowered We empower people to achieve their outcomes

Our Benefits

As an Employer of Choice we are committed supporting our employees and volunteers through both a holistic benefits package, but also through wellbeing and work/life balance.

Our hospices offer:

• Friendly and highly professional working environments alongside passionate people
• Opportunities for professional development through a range of extensive learning
• A workplace pension scheme. Those joining us from the NHS may retain eligibility to membership of the NHS pension scheme
• Subsidised meals
• A good work-life balance and realistic working hours
• Financial discounts, provided through the Blue Light Card scheme
• A sense of achievement in supporting a worthwhile cause
• A sense of wellbeing

We invest in our employees, which is one of the key things that makes us an award-winning employer of choice!

How to apply

To learn more about this role, please download the full job description document as attached. Please note this job description would be for a full time employee.

If you are interested in applying for the role and wish to join our passionate team, please complete the attached application form.