Our team will talk to you about how your illness is affecting you and your family, then look at what support Pilgrims can provide.
Pilgrims whole team of nurses, physiotherapists, occupational therapists, social workers, chaplains, consultants and doctors can then offer an individual package for you, to give you the support you need where and when you need it.
If you can't come to one of our therapy centres, you can access this service in your own home, at a Pilgrims Outreach Centre, in a care home or hospital or on one of our wards.
Our services are all holistic, that means we look at each person’s physical symptoms and at their psychological and emotional symptoms.
A nurse or doctor will talk with you and assess your physical symptoms to understand your individual needs. They can then work with you to prescribe a course of treatment that helps with your comfort.
The assessment can take place in a clinic or on the ward or in someone’s own home. The Pilgrims team will also work closely with the GP or Healthcare Professional who is responsible for your treatment overall to make sure you receive the right support, where and when you need it.
If you are able to travel, you, and your family and friends, can benefit from support from our Wellbeing and Social Programme which takes place in our Therapy Centres in Canterbury, Ashford or Thanet. The Pilgrims nurse or doctor who you meet for your assessment will talk you through these options too, and there is more information available here.
The whole of our ethos at Pilgrims is that we treat each person as an individual. We work together to give a responsive, flexible service to meet your needs.