GPs and Heathcare Professionals supporting a patient with an incurable illness can call for advice at any time of day or night, 24 hours a day, seven days a week: 01233 504 133.

For less urgent communication, please email

If you need urgent advice about a patient’s symptoms, ask for our on-call Specialist Nurse.

Our call handlers can help you with general queries, and if you have questions about palliative care they can put you in touch with our Specialist Nurses, Doctors and Consultants. If the line is busy, or your request is not urgent please email us and ask us to call you back.

Our medical team are happy to exchange mobile numbers if you use Pilgrims' services regularly, just ask. For individual contact details for a specific service anywhere in east Kent, click here.

Symptom Control Guidance and other Pilgrims resources can be found here.



Contact us to find out more about complementary therapies at Pilgrims Hospices on 01227 459700 or our 24 hour care navigation centre on 01233 504133