COVID-19 (Coronavirus) updates

Monday 12 April 2021

In line with the government's roadmap, our shops are now re-open. Please check individual shop pages here for shop opening times.

All shops are accepting donations. Please call your preferred shop before arriving, as some are only accepting donations at certain times.

Our furniture collection service is now re-open and taking bookings on 01227 640 000.

We really appreciate all your support.

Pilgrims Hospices

For current information about all Pilgrims Hospices services, including Pilgrims shops, during the COVID-19 (Coronavirus) pandemic, please visit

We offer our Caring Collection service to anyone in our local east Kent communities.

Personal possession collection can be required for many reasons, including:

  • Relatives moving into a family’s home
  • Down-sizing
  • Moving into sheltered, residential accommodation
  • After bereavement.

Our Caring Collection service is tailor-made to ensure empathy, respect and care throughout the process. Our team are able to pack and take any items that can be re-loved to be sold in Pilgrims shops, or sent to auction to raise vital funds for local hospice care.

Our team will visit the home, then establish if and how we can assist before booking in the clearance at a mutually-agreeable date. We ensure that care is taken - not only of the personal items, but also of the families and friends who need our support at a difficult time.

For more information about this service, please contact our Retail team on 01227 640 000.