Pilgrims Hospices has a robust system of clinical governance to ensure we maintain high standards in all of our end of life care services.

We are also subject to inspections by the Care Quality Commission – the independent regulator of all health and social care services in England.

Read the latest CQC reports about each of our hospices here:

Pilgrims Hospices Ashford

Pilgrims Hospice Canterbury

Pilgrims Hospice Thanet

Visit the CQC’s website for more information or it can be contacted at:

CQC South East
Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA

Email: enquiries.southeast@cqc.org.uk

CQC responsibilities at Pilgrims Hospices:

1) CQC Nominated Individual: Cate Russell, Chief Executive.

2) CQC Registered Manager: Wendy Hills, Director of Nursing and Care Services.

3) Accountable Officer: Cate Russell, Chief Executive.

Quality Accounts

Each year Pilgrims Hospices reports to the Care Quality Commission (CQC).

The CQC is an independent regulator of health and adult social care in England with an aim to improve and maintain better standards of care.

You can read the latest reports below:

Pilgrims Hospices Quality Account 2014-2015

Pilgrims Hospices Quality Account 2013-2014

Pilgrims Hospices Quality Account 2012-2013

Pilgrims Hospices Quality Account 2011-2012

Pilgrims Hospices Quality Account 2011

Pilgrims Hospices Quality Accounts 2009-2010

Clinical audits

Pilgrims Hospices has a well-established Clinical Audit department to assist with maintaining the quality of our services. Pilgrims monitors quality of service through Integrated Governance at each hospice.