Letters from Santa

Wednesday 5 October 2022 - Sunday 11 December 2022

Bring the magic of Christmas to life with a personalised letter from Santa!

Requests for letters from Santa have now closed and Pilgrims elves are busy posting out letters for boys and girls of all ages from Santa's mail room in time for Christmas Eve. Please note that, due to capacity, we cannot accept any late requests.

Pilgrims Hospices are inviting you to submit your requests for personalised letters to be sent to children, or big kids alike, in the lead up to Christmas.

Our letters from Santa are specially personalised for each individual by our team of elves, based on the information you provide, and come printed on one of six beautifully illustrated Christmas-themed papers, together with a certificate for being on Santa's Nice List.

Add something truly special to the excitement of Christmas by requesting a personalised letter, written by Santa Claus himself!

As easy as 1,2,3...

Step 1

Complete our online form to request a personalised Letter from Santa for your loved one. The information you provide will be used to create a unique and personalised letter, written by Santa himself!

(Due to planned strike action, the deadline to register for a letter from Santa is midnight on Sunday 11th December 2022. The last date for Pilgrims postage Tuesday 13th December. Royal Mail's last postage date for Christmas is Friday 16th December. Pilgrims will be monitoring updates relating to postal strikes).

Step 2

Donate to Pilgrims Hospices and help us to provide care and support for hundreds of people across east Kent who are living with an incurable illness this festive season.

Step 3

Your loved one's letter will be personalised by our team of elves on behalf of Santa and arrive, addressed to them, throughout December. The letter will arrive in a special envelope via 'North Pole Air Mail'* and inside they'll find a beautifully-illustrated letter written just for them, along with a certificate of achievement stating that they are officially on Santa's Nice List.

All letters will be posted between 1st - 13th December to ensure they arrive before Christmas Eve!

*Letters are sent via Royal Mail postal service to any UK address in England, Scotland, Wales or Northern Ireland. If you would like to send a Letter from Santa abroad, please email fundraising@pilgrimshospices.org and we will liaise with you regarding the costs for Santas international mail and your donation gift to Pilgrims. 

Six illustrated letters to choose from

We have six exclusive, illustrated letter designs for you to choose from. Simply select which style you'd prefer for your loved one when submitting your request. Requesting letters for more than one person? Why not choose a different design for each?

The six letter designs are:

The personal touch

When requesting your letter, we'll ask questions such as your loved one's name, what present they are hoping for, and why they have been especially good this year.

There is even the option to upload a photo of your loved one's Christmas drawing or letter to Santa that he will comment on in his reply! Each letter is individually personalised by a hand-selected team of elves here at Pilgrims Hospices so you can be assured that your loved one receives something entirely unique for them.

He's making a list, he's checking it twice...

Every letter comes enclosed with an official North Pole certificate stating that your loved one is on Santa's Nice List, issued by the Head Elf in charge of the Naughty and Nice List, Alabaster Snowball.

Interest is expected to be very high, so don't delay and request your Letter from Santa today and support Pilgrims Hospices this Christmas.

Giving the gift of care this Christmas

Through requesting a letter from Santa, please consider making a generous donation to Pilgrims Hospices to show your support. Your kindness will be giving the gift of care to patients and families living with a life-limiting illness this Christmas.

By donating to Pilgrims Hospices, you'll truly be making a difference to the lives of our patients. Here's how:

  • £12 could pay for a patient's Christmas dinner
  • £20 could pay for a physiotherapy session to help patients stay active and enjoy festive games with their family on Christmas day
  • £30 could pay for our Community Team to hold a video consultation with a patient who is choosing to spend Christmas with their loved ones
  • £45 could help Pilgrims Hospices offer a one-to-one counselling session by phone or video call for someone struggling with their first Christmas alone
  • £100 could allow our community nurses to continue making home visits, ensuring that patients can spend Christmas at home with family and friends

More festive fun


Contact information

Email: fundraising@pilgrimshospices.org

Contact name: The Fundraising Team