11 September 2024

From grief to giving back: Carol Todd’s journey as a Stepping Stones volunteer

When Carol Todd first experienced the care and compassion of Pilgrims Hospices, she knew she wanted to give back.

Nearly ten years after her husband’s passing, Carol has become an integral part of the Pilgrims’ community, volunteering with the Stepping Stones Bereavement Support Services.


“I wasn’t ready to volunteer immediately after losing my husband,” Carol reflects. “But when the time came, I wanted to give back to the charity that had given us so much.”

Carol taking on a wing walk

Carol’s journey as a volunteer is nothing short of remarkable. Not only has she taken on a role as a facilitator at the monthly grief cafe meetings and occasionally helps with the wellbeing group, but she has also embraced fundraising with enthusiasm and courage. In 2021, Carol completed her third wing walk, raising £3,800 for Pilgrims Hospices. Recently, she took to the skies once again, raising an additional £900 for the charity.

“I’ve done four wing walks now,” Carol says with a smile. “I suppose that makes me a frequent flyer!”

But for Carol, it’s not just about the thrill of the wing walk, it’s about giving back to the community that supported her during one of the most challenging times of her life. “Pilgrims Hospices allowed my husband to spend his final weeks at home, and for that, I am forever grateful. Volunteering is a way for me to help others going through similar experiences.”

Carol’s dedication to Pilgrims Hospices extends beyond her volunteer work. She has also been involved with local organisations such as the Chamber of Commerce, the local tourism association, and the Thanet Good Neighbours group during the COVID-19 pandemic. Her commitment to her community is evident in everything she does.

“What makes volunteering for Pilgrims Hospices special is the people,” Carol explains. “It’s the wonderful volunteers, and the staff like Annie, Simone, Jane and Zoe, and the incredible group of people we meet during such a difficult time in their lives. It’s a privilege to be part of this.”

Carol’s story is a shining example of how one person can make a difference. Her journey from grief to giving back is a testament to the resilience of the human spirit and the importance of community support.

To learn more about how you can support Pilgrims Hospices or become a volunteer like Carol, visit pilgrimshospices.org/volunteer.


Pilgrims Hospices is a charity dedicated to providing expert care and support to patients with life-limiting illnesses in east Kent. Our services ensure comfort, dignity, and quality of life for patients and their families, offering compassionate care both in hospice settings and in the community.