17 December 2024

Bringing Christmas cheer to Pilgrims Hospices: Penny’s heart-warming tradition

Pilgrims Hospices is once again preparing for a festive transformation, thanks to the dedication of Penny Cattermole, one of our valued healthcare assistants.

For several years, Penny has made it her mission to bring the joy and spirit of the holiday season to the hospice wards, creating a magical winter wonderland for patients, staff, and visitors alike.


Penny’s efforts go beyond simply putting up decorations. Throughout the year, she scours boot sales and local markets, on the lookout for unique and beautiful Christmas ornaments to add to her collection. “I love a good bargain,” Penny says, “but more than that, I love seeing the delight on everyone’s faces when the decorations go up.”

Every year, Penny donates her time coming into the Thanet hospice on her days off to transform the wards and corridors of the hospice. Her contributions include four elegant white Christmas trees, which she has generously gifted over the past few years. These trees, adorned with twinkling lights and festive ornaments, are the centrepiece of her winter wonderland. Penny’s dedication isn’t limited to Christmas; she also decorates the ward for Easter, adding touches of spring with her collection of seasonal decorations.

“I don’t do it for the praise,” she shares. “I do it because it brings happiness and cheerfulness to the ward. The staff work incredibly hard, and I hope my efforts bring a bit of joy to their day.”

This year, however, Penny will not be decorating her own home for Christmas. With a mischievous 8-month-old Maine Coon kitten, Leo, at home, she knows the festive setup would be at risk of being toppled over in moments! Instead, she’s focusing all her energy on making the hospice a warm and inviting place for everyone.

Penny has been a valued member of the Pilgrims care team for 14 years; she has followed a career in care throughout her working life. Many of the care team will be on duty on Christmas Day and Boxing Day. They will have already made arrangements to spend their special festive times with their families and friends on alternative days.

Jon May, Pilgrims Hospices Service Manager at Pilgrims Hospice Thanet, said, “Penny is just full of community spirit; it’s just wonderful to see Penny’s beautiful decorations and experience the festive atmosphere she creates. Her dedication exemplifies the spirit of our team of staff and volunteers, who bring comfort, joy, and a sense of normality to the hospice environment.”

Pilgrims Hospices wishes everyone a warm and caring Christmas.

Thank you for supporting our services in your area.


Each year, Pilgrims Hospices care for thousands of people across east Kent, with services provided from its three hospice sites in Ashford, Canterbury, and Thanet, as well as in patients’ own homes. It costs over £17.2 million annually to run these services, much of which comes from the generous support of the local community.