Exciting changes at Pilgrims Hospice Thanet: A two-year transformation
Over the past two years, Pilgrims Hospice Thanet has undergone an extensive refurbishment project, improving accessibility, comfort, and facilities for patients, families, and staff.
These changes have been carefully planned and executed, with input from various teams, to create a welcoming and supportive environment for all who visit the hospice.
Enhanced Wellbeing facilities
One of the most notable upgrades is the installation of large folding doors in the Wellbeing centre, opening directly into the hospice gardens. This improvement allows wheelchair users to enjoy the outdoor spaces with greater ease, embracing the therapeutic benefits of nature.
The Wellbeing room, where patients take part in a wide range of therapy sessions, has undergone a major refurbishment. Once dated and tired, it has been transformed into an elegant and relaxing space. New furniture, fresh paint, and carefully chosen colours create a serene and comfortable atmosphere. The Wellbeing reception area has also been revitalised with comfortable seating and a bright, welcoming look.
New kitchenette and facilities
A brand-new kitchenette has been installed in the Wellbeing room, for visitors and relatives, providing a warm and practical space that replaces outdated tea urns and water heaters. This upgrade ensures that visitors can prepare refreshments in a more homely setting while spending time with loved ones.
Ward enhancements
Significant work has also been undertaken on the wards, further enhancing the efficiency and functionality of the hospice’s facilities. These improvements have freshened the appearance of the space, creating a more peaceful and uplifting environment for patients and staff alike. New flooring and an integrated plumbing system (IPS unit) have been installed, modernising the space, improving hygiene standards, and ensuring greater comfort. Across the hospice, new bathrooms, including state-of-the-art wet rooms, have been introduced. These modernised facilities enable patients to refresh themselves with dignity and ease, significantly improving their experience.
Refurbished family lounge
A newly refurbished family lounge has been created, offering a comfortable, modern, and welcoming space for visitors and patients. This inviting area allows families to relax together, share a beverage, and enjoy precious moments in a homely environment. It also serves as a quiet retreat for visitors seeking a peaceful space during their time at the hospice.
Accessibility and outdoor improvements
Practical upgrades have been made to outdoor spaces, including replacing old paving slabs with tarmac, ensuring that wheelchairs can safely manoeuvre through the gardens. Additionally, electric canopies have been installed on the balcony from the wards, offering shade and shelter for patients who wish to enjoy fresh air and the beauty of the hospice gardens.
The team has also introduced new flooring throughout the hospice corridors, moving away from old-style carpeting to more hygienic and modern materials. Dark wooden features have been replaced with bright, contemporary finishes that adhere to the highest standards of health and safety.
Looking ahead
Hospice Services Manager Jon May, who has been with Pilgrims Hospices for almost 10 years, shared his pride in this transformational project:
I’ve had the privilege of updating a 30-year-old building, adding value for our patients, their families, and our staff. The refreshment project is ongoing, with further plans to renovate the reception area and other key spaces throughout the hospice.Jon May, Hospice Services Manager
Jon also highlighted the collaborative effort involved, working with teams across the estate to enhance the experience for everyone who relies on Pilgrims’ services. The hospice is deeply grateful to its contractors, including J Rospo Building Contractors and Bauvill, who have shown great understanding and sensitivity in working within the hospice environment.
With the addition of solar panels and a new car park barrier, Pilgrims Hospice Thanet continues its journey towards a more sustainable and accessible future. The improvements made over the past two years have already had a profound impact, ensuring that patients and their families receive the highest level of care and comfort in their time of need.
