In Memory Fundraising Officer

Pilgrims Hospices are looking for a friendly and reliable In Memory Fundraising Officer to join our team based in Canterbury.

The In Memory Fundraising Officer will support the Supporter Experience Team to deliver exceptional in memory events and stewardship to current supporters, and develop engaging and effective marketing activities to recruit new donors.

The post holder will be required to speak on a regular basis with people who are recently bereaved.

About the Role

Key Responsibilities:

• Deliver outstanding supporter experiences for donors, and strive to encourage repeat giving through offering the highest level of stewardship.
• With support from the Supporter Experience & Legacy Manager, monitor and contribute to the budget for in memory campaigns.
• Lead on the creation of, and deliver, a detailed marketing plan to recruit, and maximise conversion of In Memory Donors.
• Take responsibility for and lead on in memory projects and events throughout the year.
• Weekend and evening working will be required, flexibility towards hours is essential.
• Maintain awareness of other charity initiatives and activities, locally and nationally, that may impact on fundraising activity.
• Maintain and update supporter records so that Pilgrims have an accurate representation of its donors and their giving history.

The role is 35 hours per week, Monday to Friday 9am-5pm, located in Canterbury (with occasional cross-site working in Ashford and Thanet)

About us

As an award-winning employer, Pilgrims provides end-of-life care services to patients and their families across east Kent.

Our commitment is to provide open, compassionate care and expertise for patients and their families – both in the community and in-patient units.

Our Vision

“Of a community where people with a life limiting illness and their family and friends are supported and empowered to live well in mind and body until the very last moment of their life”.

We recognise that our workforce is integral to the delivery of our Vision and our charitable aims. Pilgrims Hospices continues to create a highly skilled, motivated, engaged and healthy workforce by providing an environment where staff and volunteers feel highly motivated to perform their roles to a consistently high standard, and actively role model our charitable behaviours and values.

To achieve our Vision, we have a shared set of values and behaviours that enable us to be the people and the charity that patients and their loved ones need us to be. They form our CODE, which guides us in our daily working and decision making:

Compassionate We treat everyone with compassion and care

Open We communicate openly, honestly and effectively

Dynamic We are dynamic, improving and developing our service

Empowered We empower people to achieve their outcomes

Other benefits

As an Employer of Choice, our commitment to supporting our employees and volunteers is a key priority.

Our Health and Wellbeing Strategy is an important step in ensuring the sustainability of our workforce, and clearly outlines our strategic intentions to improve employee capability, resilience, and engagement, to adapt to and embrace change as the health sector continues to develop.

Our hospices offer:

• Modern, friendly and highly professional working environments
• Opportunities for professional development through a range of extensive learning
• Alignment with NHS pay rates and continuity in membership of the NHS pension scheme
• A sense of achievement in supporting a worthwhile cause
• A sense of wellbeing
• A good work-life balance
• Locations across well-populated areas of east Kent – all providing very good road and rail links
• NHS and financial discounts i.e. Blue Light Card
• Cycle to Work Schemes
• Free hospice parking

We invest in our employees, which is one of the key things that makes us an award-winning employer of choice.

Please see more details in the attached job description and additional information packs. If you think this is your ideal role, please apply now.