Clinical Quality and Education Lead

Pilgrims Hospices has an exciting opportunity for a Clinical Quality and Education lead to join our Senior Nursing Team.

This is great opportunity to demonstrate clinical leadership skills as the post holder will be responsible supporting our Director of Nursing and Care in ensuring our compliance with CQC Frameworks and the ongoing auditing and maintaining of action plans to ensure our patients continue to receive the highest possible level of care.

To review, plan and implement training and education to ensure that as an organisation we are providing up-to-date, high standards of patient care. As a provider at the forefront of end-of-life care in east Kent, Pilgrims Hospices offers specialist training and development, both internally and to external partners, and the successful applicant will therefore have the opportunity to influence and improve practice across the local healthcare environment.

The role

As the Clinical Education and Training Lead, your main responsibilities and duties will include:

• To support audit and research across the charity including undertaking relevant clinical audits and supporting improved audit cycle.
• Review clinical audits and undertake GAP analysis to identify and manage any development areas identified.
• To support the work of the Quality and Governance Group to identify and support best practice ensuring compliance with the Care Quality Commissions requirements.
• To manage CQC Evidence Frameworks and ensure this is evidenced appropriately against the required outcomes
• The design, development and delivery of training programmes internally and externally
• Supporting high-quality patient care through the provision of evidence-based training
• Supporting and mentoring other staff in the delivery of training
• Liaising with external partners to ensure education and training programmes meet key local needs

The post-holder must ensure that services are provided to a high standard, in line with mandatory and best practice guidelines.

For a more extensive list of responsibilities, please refer to the role description document below.

Working arrangements

This is a full-time role (35 hrs per week) and is based at Pilgrims Hospice Canterbury, although you will be required to travel between our three hospice sites on a weekly basis. Working days will usually be Monday to Friday. You will be provided with on-site parking and subsidised meals during your work day.

About you

To be successful in this role you should have:

• Proven management experience and skills
• At least four years’ experience of developing or delivering teaching/training in a clinical setting
• Excellent communication and presentation skills
• Extensive understanding of palliative and end-of-life care practice
• A full understanding of CQC requirements including clinical skills and staff training and development
• Be an accredited/registered health care professional
• Willingness to work across Pilgrims Hospices sites
• Access to own transport

About us

As an award-winning employer, Pilgrims provides end-of-life care services to patients and their families across east Kent.

Our commitment is to provide open, compassionate care and clinical expertise for patients and their families – both in the community and in-patient units.

Our Vision

“Of a community where people with a terminal illness and their family and friends are supported and empowered to live well in mind and body until the very last moment of their life”.

We recognise that our workforce is integral to the delivery of our Vision and our charitable aims. Pilgrims Hospices continues to create a highly skilled, motivated, engaged and healthy workforce by providing an environment where staff and volunteers feel highly motivated to perform their roles to a consistently high standard, and actively role model our charitable behaviours and values.

To achieve our Vision, we have a shared set of values and behaviours that enable us to be the people and the charity that patients and their loved ones need us to be. They form our CODE, which guides us in our daily working and decision making:

Compassionate We treat everyone with compassion and care

Open We communicate openly, honestly and effectively

Dynamic We are dynamic, improving and developing our service

Empowered We empower people to achieve their outcomes

Other benefits

As an Employer of Choice, our commitment to supporting our employees and volunteers is a key priority.

Our Health and Wellbeing Strategy is an important step in ensuring the sustainability of our workforce, and clearly outlines our strategic intentions to improve employee capability, resilience, and engagement, to adapt to and embrace change as the health sector continues to develop.

Our hospices offer:

• Modern, friendly and highly professional working environments
• Opportunities for professional development through a range of extensive learning
• Alignment with NHS pay rates and continuity in membership of the NHS pension scheme
• A sense of achievement in supporting a worthwhile cause
• A sense of wellbeing
• A good work-life balance
• Locations across well-populated areas of east Kent – all providing very good road and rail links
• NHS and financial discounts i.e. Blue Light Card
• Cycle to Work Schemes
• Free hospice parking

We invest in our employees, which is one of the key things that makes us an award-winning employer of choice!