Digital Marketing and Communications Officer – Maternity Cover

Pilgrims Hospices is looking for a smart and creative communicator to cover a period of maternity leave within its Marketing and Communications team.

The Role

As a member of the marketing and communications team, you will be responsible for the day-to-day management of Pilgrims Hospices’ popular social media and digital channels, including its website; helping the charity to reach those who need its support, raising vital funds to provide a range of services for patients and their families, and generally increasing awareness about and supporting all aspects of the charity.

You will plan and create creative content and campaigns, building relationships across all Pilgrims’ teams and with supporters and service users.

This is a fantastic opportunity for the right person to join Pilgrims’ energetic, creative and committed Marketing and Communications team. Pilgrims is about to start work on several exciting projects, and you will play a key part in developing these to fruition.

Pilgrims put the service user at the heart of all its communications, so the charity is looking for an empathetic and articulate communicator with a real flair for copywriting who can tell compelling stories that engage its online audiences.

With good project management skills, you will have the ability to brief creative teams and possess excellent communication, research and analytical skills.

This role will suit applicants with empathy, enthusiasm and drive, as you will be encouraged to work creatively and really make an impact to the day-to-day running of a much-loved charity.

For more information about this role, please refer to the job description. 

Working Arrangements

This is a full-time role (35 hrs per week) and is based at Pilgrims Hospice Canterbury. Working days will be Monday to Friday, with hybrid working after a period of settling in. You will be provided with free on-site parking, and subsidised meals during your work day.

About You

To be successful in this role you should:

• Have a keen interest in design skills, photography and videography
• Have experience in creative content writing
• Be able to understand and utilise social media platforms, and content scheduling platforms, to their full potential

Our Benefits

As an Employer of Choice, we are committed to supporting our employees and volunteers through both a holistic benefits package and a wellbeing and work-life balance.

Our hospices offer:

• Generous annual leave entitlement
• A great work-life balance with realistic working hours
• Free on-site parking
• Financial discounts, provided through the Blue Light Card membership scheme
• Standard Life Workplace Pension; those joining us from the NHS may retain eligibility to membership of the NHS pension scheme
• Access to Dover Counselling Services
• Enhanced maternity/paternity pay to match the NHS
• Friendly and highly professional working environments alongside passionate people
• Opportunities for professional development through a range of extensive learning

We invest in our employees, which is one of the key things that makes us an award-winning employer of choice!

About Us

As an award-winning employer, Pilgrims provides end-of-life care services to patients and their families across east Kent.

Our commitment is to provide open, compassionate care and expertise for patients and their families – both in the community and in-patient units.

Our Vision

“Of a community where people with a terminal illness, and their family and friends, are supported and empowered to live well in mind and body until the very last moment of their life”.

We recognise that our workforce is integral to the delivery of our Vision and our charitable aims. Pilgrims Hospices continues to create a highly skilled, motivated, engaged and healthy workforce by providing an environment where staff and volunteers feel highly motivated to perform their roles to a consistently high standard, and actively role model our charitable behaviours and values.

To achieve our Vision, we have a shared set of values and behaviours that enable us to be the people and the charity that patients and their loved ones need us to be. They form our CODE, which guides us in our daily working and decision making:

Compassionate We treat everyone with compassion and care

Open We communicate openly, honestly and effectively

Dynamic We are dynamic, improving and developing our service

Empowered We empower people to achieve their outcomes

How to Apply

To learn more about this role, please download the full job description document as attached.

If you are interested in applying for the role and wish to join our passionate team, please complete the attached application form.

As part of our commitment to be an inclusive employer, ensuring fairness and consistency in selecting the best candidate for this role, identifying details will not be considered during our selection process.