Events Coordinator (Logistics and Operations)

The Role

Each year, Pilgrims Hospices and its supporters hold fantastic events and challenges in Kent and beyond.

The Events Coordinator (Logistics and Operations) will help to support the delivery and operation of Pilgrims Hospices extensive events portfolio; its digital innovations and creative fundraising products, with a specialist focus on logistics and operations. The department covers; Hospice-wide events (x3 value £260K events), 20+ challenge events per annuum, plus virtual and digital solutions; including Pilgrims own bespoke events app. The role will support the Events & Digital Fundraising Manager to deliver the portfolio of more than 20 events per annum, raising in excess of £400K+.

The Events Coordinator (Logistics and Operations) will be responsible for fundraising operations and logistics across the east Kent area, including the management of 70+ volunteers on hospice-wide events. Our focus is to put the participant at the heart of Pilgrims’ supporter care; through event participation, recruitment and the delivery of engaging events.

Our aim is to ensure all fundraising activities are developed to the highest standards, that fundraising events including virtual, interactive and physical activities are well-planned, exciting, unique, creative and challenging.

The Events Coordinator (Logistics and Operations) will have a flair for planning, logistics and operations with a keen eye for detail, processes and spreadsheets; to help enhance income generation through mass participation events fundraising. Route mapping and an interest in route planning would be advantageous or a keen wiliness to learn these skills.

The Events Coordinator (Logistics and Operations)  is a full time role (35 hours per week) and is based at Pilgrims Hospices, Canterbury, Kent.

About You

To be successful as an Events Coordinator (Logistics and Operations) with Pilgrims Hospices you should:

• Have a proven track record of customer focussed employment either in the charity sector or able to demonstrate transferable skills from the commercial sector
• Have an understanding of the principles, methods and management of events, challenge and supporter led fundraising
• Have understanding and skills regarding the principles of relationship development either commercially or ideally charitable
• Be experienced in working as part of a team and contributing to team plans and activities.
• Have excellent verbal communication and IT skills to engage, motivate and respond appropriately to a wide range of stakeholders
• Have a broad knowledge and understanding of the principles of marketing and use of social media to promote fundraising activities (use of social media is essential)
• Be able to work under-pressure, meet deadlines and results driven with a flexible supportive and collaborative approach
• Be physically able to erect extensive fundraising equipment including: gazebos, branding, tables, catering equipment, stages, weights, displays, stands, route signage & transportation of fundraising collateral
• Be a holder of a full UK driving licence with access to own vehicle for business use and willingness to travel throughout the designated area, and be able to drive Pilgrims fleet of vehicles. This includes Luton lorries, long-wheel-base transits, chiller vans and hybrid transit vehicles
• Be able to work weekends and evenings as required. (Appropriate time off in lieu will be given)

About Us

As an award-winning employer, Pilgrims provides end of life care services to patients and their families across east Kent.

Our commitment is to provide open, compassionate care and expertise for patients and their families – both in the community and in-patient units.

Our Vision

“Of a community where people with a terminal illness and their family and friends are supported and empowered to live well in mind and body until the very last moment of their life”.

We recognise that our workforce is integral to the delivery of our Vision and our organisational and charitable aims. Pilgrims Hospices continues to create a highly skilled, motivated, engaged and healthy workforce by providing an environment where staff and volunteers feel highly motivated to perform their roles to a consistently high standard, and actively role model our organisational behaviours and values.

To achieve our Vision, we have a shared set of values and behaviours that enable us to be the people and the charity that patients and their loved ones need us to be. They form our CODE, which guides us in our daily working and decision making:

Compassionate We treat everyone with compassion and care

Open We communicate openly, honestly and effectively

Dynamic We are dynamic, improving and developing our service

Empowered We empower people to achieve their outcomes

Our Benefits

As an Employer of Choice we are committed supporting our employees and volunteers through both a holistic benefits package, but also through wellbeing and work/life balance.

Our hospices offer:

• Friendly and highly professional working environments
• Opportunities for professional development through a range of extensive learning
• A workplace pension scheme. Those joining us from the NHS may retain eligibility to membership of the NHS pension scheme
• Subsidised meals
• Free on-site parking
• A good work-life balance and realistic working hours
• Financial discounts, provided through the Blue Light Card scheme
• A sense of achievement in supporting a worthwhile cause
• A sense of wellbeing
• Cycle to Work Schemes

We invest in our employees, which is one of the key things that makes us an award-winning employer of choice!

How to Apply

To learn more about this Events Coordinator (Logistics and Operations) role, please download the full job description.

If you are interested in applying for the role and wish to join our passionate team, please complete the attached application form.

Closing date: 08/11/2023  (This vacancy may close early subject to receipt of suitable applications)