Facilities and Site Manager Ashford

“You end your work week knowing that you have made an incredible difference to families across east Kent.”

Are you experienced in facilities or site management and looking to make a meaningful difference?

In this role, you’ll be pivotal in creating a safe, welcoming and efficient environment for everyone at the hospice – from patients and visitors to staff and volunteers. You’ll oversee vital areas such as health and safety, site cleanliness, maintenance,  reception management, sustainability, and the upkeep of our beautiful interiors and gardens. Your work will ensure the hospice remains a place where people feel comfortable and safe.

Leading a dedicated team of staff and volunteers, you’ll maintain high standards in cleanliness, safety, and comfort, all in line with Care Quality Commission (CQC) guidelines. Whether managing maintenance projects, collaborating with volunteers, or planning spaces that are functional and comforting, you’ll make a positive impact every day.

Support and collaboration

You’ll have two counterparts at sister sites, offering a supportive network for advice and collaboration. This setup ensures your workload is handled during annual leave, so you can return to work refreshed.

What we offer

At Pilgrims, we provide a stable, supportive environment where every team member plays a part in delivering exceptional care. Despite the challenges facing healthcare providers, we’re financially secure, allowing us to invest in our people, infrastructure, and services.

If you’re a problem-solver with an eye for detail who enjoys leading teams and making a real difference, this could be the perfect role for you.

The team

As well as working closely with your colleagues in identical roles at our sites in Canterbury and Thanet, you will manage a team of paid staff, including domestic, maintenance and gardening, but also look after some of our incredible volunteers who keep the organisation going.

About Pilgrims Hospices

Pilgrims provide care and support for patients with life limiting illness, and their families, in wards and private rooms thoughtfully designed for comfort and care.

As well as caring for their medical needs, we support our patients to feel comfortable and happy, whether by spending time in our beautiful gardens, having pampering days, playing a board game with their loved ones, eating their favourite meal, or whatever is special to them.

You can watch a short film about us below.

Please note: This was filmed in 2020 and features some staff who no longer work for Pilgrims Hospices.

Should you apply?

If this role sounds like a great opportunity for you, you’ll need to meet the role criteria to ensure you have the right skills:

• Leadership Management experience ideally in a site or facilities environment
• Communication Ability to communicate effectively with and influence people at all levels.
• Compliance Experience of ensuring compliance with role-specific regulations and standards (e.g. Health and Safety, Fire Safety etc.)
• Problem solving An ability to identify challenges and find creative solutions
• IT Working knowledge of Microsoft Office and a willingness to learn new processes when needed

Benefits

• 26 days annual leave, plus bank holidays
• Workplace pension scheme; those joining us from the NHS may retain eligibility to membership of the NHS pension scheme
• Enhanced maternity pay
• Free on-site parking
• Subsidised meals (£2 hot meal)

If you would like to ask any questions before applying, please contact Jon Sillett, who is the manager for the role:

• Telephone: 07525 804 110
• Email [email protected]

“There is a clear philosophy that when you’ve finished work, you’ve finished work – you’re not expected to take work home with you. I’m so much happier.“

Additional notes

We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above.

To be considered for this role, you must have the right to live and work in the UK.