Retail Manager – Chartham Furniture Store

Location: Chartham Furniture shop

Status: Full-time, 35 hours per week

Salary: £23,706 per annum

Closing date: 24/11/2024

 Do you have experience in Retail Management and want to be part of a friendly team that generate income for a worthwhile cause?  

Pilgrims Hospices is looking for a full-time Retail Manager to join the team in our Chartham Furniture shop, helping to co-ordinate the effective operation and management of retail staff and volunteers, as well as the day-to-day service of the shop.

The role

The Retail Manager will be responsible for the day-to-day running of the shop, to include:

  • Meeting and exceeding financial targets
  • Ensuring the shop is suitably staffed, by either paid staff or volunteers, to maximise trading
  • Maintaining effective stock management and merchandising
  • Picking and sorting or ordering stock when required from our central distribution site
  • Managing and training volunteers
  • Carrying out shop administration
  • Ensuring adequate security and cash handling policies are followed
  • Enforcing health and safety policy and procedures
  • Implementing and ensuring the growth or our Gift Aid scheme

The post-holder must ensure that services are provided to a high standard. For a more extensive list of responsibilities, please refer to the Job Description document below.

Working arrangements

This is a full-time role (35 hours per week) based at Pilgrims Hospices’ Chartham Furniture shop. Working days will be between Monday and Sunday, with a regular shift pattern allocated, although you should be flexible.

Our benefits

As an Employer of Choice, we are committed to supporting our employees and volunteers through both a holistic benefits package, but also through wellbeing and work-life balance.

Our workplaces offer:

  • Generous annual leave entitlement
  • Free on-site parking
  • Financial discounts, provided through the Blue Light Card membership scheme
  • Standard Life Workplace Pension; those joining us from the NHS may retain eligibility to membership of the NHS pension scheme
  • Access to Dover Counselling Services
  • Enhanced maternity/paternity pay to match the NHS
  • Friendly and highly professional working environments alongside passionate people
  • Opportunities for professional development through a range of extensive learning
  • Cycle to work scheme

We invest in our employees, which is one of the key things that makes us an award-winning employer of choice.

About you

To be successful in this role, you should have:

  • Creative flair with an eye for detail and ability to present stock to a high standard
  • Good organisational and management skills
  • Willingness to learn and seek advice
  • Excellent communication and interpersonal skills, personable and able to relate to volunteers
  • A flexible and positive attitude
  • A motivational team builder, who recognises potential in others
  • Ability to work independently with minimal supervision
  • Excellent interpersonal skills
  • Educated to GCSE level or equivalent in maths and English

About us

As an award-winning employer, Pilgrims provides end-of-life care services to patients and their families across east Kent.

Our commitment is to provide open, compassionate care and expertise for patients and their families – both in the community and in our in-patient units.

Our Vision

“Of a community where people with a terminal illness and their family and friends are supported and empowered to live well in mind and body until the very last moment of their life”.

We recognise that our workforce is integral to the delivery of our Vision and our charitable aims. Pilgrims Hospices continues to create a highly skilled, motivated, engaged and healthy workforce by providing an environment where staff and volunteers feel highly motivated to perform their roles to a consistently high standard, and actively role model our charitable behaviours and values.

To achieve our Vision, we have a shared set of values and behaviours that enable us to be the people and the charity that patients and their loved ones need us to be. They form our CODE, which guides us in our daily working and decision making:

Compassionate We treat everyone with compassion and care

Open We communicate openly, honestly and effectively

Dynamic We are dynamic, improving and developing our service

Empowered We empower people to achieve their outcomes

How to apply

To learn more about this role, please download the full job description document as attached.

If you are interested in applying for the role and wish to join our passionate team, please complete the attached application form.

As part of our commitment to be an inclusive employer, ensuring fairness and consistency in selecting the best candidate for this role, identifying details will not be considered during our selection process.