Retail Supervisor (Furniture) – Chartham – Part-time (14 hours per week)

Location: Chartham, Canterbury

Status: Permanent, Part-time, 14 hours per week

Salary: £8,511.20 per annum

Closing date: 03/06/2024

Do you have retail experience and are looking for a new challenge with a charity that makes a real difference to lives in East Kent?

Pilgrims Hospices provides end of life care and support for patients with a range of life-limiting illnesses and their families across East Kent.

Pilgrims Retail is developing, and therefore we are looking people with a passion for retail to join our team, as we work towards our 2025 strategy. We currently operate 33 shops throughout East Kent, compromising of general shops, furniture shops and specialist book and vintage shops. We also operate 2 warehouses within the East Kent area.

We are looking for a dynamic Retail Supervisor who has retail experience to support a team of both staff and volunteers.

Our Retail Supervisors are responsible for the daily running of the shop, including stock control, visual merchandising, gift aid and management of volunteers.

Retail Supervisor Requirements:

  • To support the Retail Manager with the day to day running of the shop.
  • Meeting agreed financial targets.
  • Maintaining effective stock management and merchandising.
  • Managing and training volunteers.
  • Carrying out shop administration.
  • Ensuring adequate security.
  • Following health and safety policy & procedures and giving training when needed..
  • Implementing and ensuring the growth or our Gift Aid scheme.

This list is not exhaustive.  For a full description of the job role and duties, please read the Job Description.

Working Arrangements

This is a part-time role (14 hrs per week) and is based at Pilgrims Hospices, Chartham Furniture Warehouse.

About You

To be successful in this role you should have:

  • Retail Sales experience
  • Previous experience working with and/or managing a volunteer workforce
  • Good numeracy skills
  • Excellent communication and interpersonal skills
  • Ability to work with minimal supervision
  • A willingness to learn and seek advice

About Us

As an award-winning employer, Pilgrims provides end of life care services to patients and their families across east Kent.

Our commitment is to provide open, compassionate care and expertise for patients and their families – both in the community and in-patient units.

Our Vision

“Of a community where people with a terminal illness and their family and friends are supported and empowered to live well in mind and body until the very last moment of their life”.

We recognise that our workforce is integral to the delivery of our Vision and our charitable aims. Pilgrims Hospices continues to create a highly skilled, motivated, engaged and healthy workforce by providing an environment where staff and volunteers feel highly motivated to perform their roles to a consistently high standard, and actively role model our charitable behaviours and values.

To achieve our Vision, we have a shared set of values and behaviours that enable us to be the people and the charity that patients and their loved ones need us to be. They form our CODE, which guides us in our daily working and decision making:

Compassionate We treat everyone with compassion and care

Open We communicate openly, honestly and effectively

Dynamic We are dynamic, improving and developing our service

Empowered We empower people to achieve their outcomes


Our Benefits

As an Employer of Choice we are committed supporting our employees and volunteers through both a holistic benefits package, but also through wellbeing and work/life balance.

Our workplaces offer:

  • Friendly and highly professional working environments alongside people passionate about what we do
  • Opportunities for professional development through a range of extensive learning
  • A workplace pension scheme. Those joining us from the NHS may retain eligibility to membership of the NHS pension scheme
  • A good work-life balance and realistic working hours
  • Financial discounts, provided through the Blue Light Card scheme
  • A sense of achievement in supporting a worthwhile cause
  • A sense of wellbeing

We invest in our employees, which is one of the key things that makes us an award-winning employer of choice!

How to apply

To learn more about this role, please download the full job description document as attached.

If you are interested in applying for the role and wish to join our passionate team, please complete the attached application form.

As part of our commitment to be an inclusive employer, ensuring fairness and consistency in selecting the best candidate for this role, identifying details will not be considered during our selection process.