Shop with Pilgrims and support local hospice care at the same time

Good news for those of you itching to revisit your friendly local Pilgrims Hospices charity shop in Faversham.  The much loved shop opened its doors to the public for the first time since lockdown on Saturday 31 July.

The shop will initially trade with reduced hours, however the charity is delighted to announce that during the first three days of trading, the income generated for hospice care reached an amazing £1700, an excellent result.

I’m very pleased to be back supporting Pilgrims and it’s great to be around fellow volunteers.

Janet Stickles, Pilgrims Volunteer

Mandy Hawkett, Pilgrims Retail Area Manager told us: “We are so pleased to be open again in Faversham, our customers told us how much they’ve missed their visits.

“The support from the team of volunteers was absolutely first class as always and  it was heart-warming to see customers waiting for the shop to open its doors and receiving a truly friendly welcome from my team.

Shop Manager Robert Adams with volunteers Janet Stickles, Babs Seville Antoinette Hayward and Area Retail Manager Mandy Hawkett.

“As you might expect, a number of changes and extra measures have been put in place to protect shoppers and volunteers.  We’ve received lots of positive feedback on the new layout and roomy shopping area.”

Janet Stickles, shop volunteer added: “I’m very pleased to be back supporting Pilgrims and it’s great to be around fellow volunteers; there’s great comradery and respect amongst our team here in the Faversham shop.  I have been a Pilgrims supporter and shop volunteer for many years.

“I thoroughly enjoy helping customer’s to seek out a particular item from our stock.  It’s great to see the smiles on faces when we are able to find just what they have been looking for!

“We know the hospices need us but we need the hospices too.  It’s a wonderful way to keep in touch with customers and friends within the community.  I’ve met new people, made many friends, and know my support is really making a difference to those who need Pilgrims care.”

The Faversham Shop on West Street will be open Thursday to Saturday 10:00am to 4:00 pm until further notice.

We are so pleased to be open again in Faversham, our customers told us how much they’ve missed their visits.

Mandy Hawkett – Pilgrims Retail Area Manager

The charity is reopening shops throughout east Kent in phases and when it safe to do so; you can find a list of those already trading here – shop with us.

In line with government guidelines, donations are sanitised before going on sale; anything donated will be held for a minimum of 72 hours before it’s processed for sale.


Each year Pilgrims Hospices give care and comfort to over 2,500 people in east Kent who are coming to terms with an illness that sadly cannot be cured.  The charity support patients to live life as well as possible until the very end, free from pain and distress.