Advanced communications skills training

Course description

Formerly delivered through the Connected programme

Effective communication between patients and clinicians is fundamental to the delivery of high-quality end-of-life care. Research has shown that communication skills can be improved through experiential learning. Through discussions, exercises and the extensive use of roleplay, this course gives delegates the opportunity to develop, practice and consolidate their clinical communication skills.


‘I’ve just used the breaking bad news techniques we worked on and I felt much more confident and I think it was a more effective communication for my patient and his wife.’

Format: Two-day course

Suitable for senior clinicians and senior Allied Health Professionals, including:

  • Nursing staff grade 6 and above: Cancer clinical nurse specialists, palliative care CNS, community matrons, senior grade nurses on cancer/palliative care wards
  • Doctors: Consultants, final year registrars, staff grades working as clinical, medical and surgical oncologists, palliative medicine physicians and others such as dermatologists, haematologists and chest physicians whose work involves cancer patients
  • Allied Health Professionals, senior level including clinical psychologists, psychotherapists and counsellors
  • Cancer-specific social workers, physiotherapists, occupational therapists and radiographers
  • Dietitians, dental assistants and socio/sexual therapists
  • Chaplains.

Cost: £499 per person


  •  23rd and 24th April 2020
    08:30-17:30 both days

Venue: Ann Robertson Centre, 55 London Road, Canterbury, Kent CT2 8HQ

A fee of £100 will be charged for delegates who cancel with less than four weeks notice; the full cost will be charged for cancellations with less than one week’s notice.

Got a question? Call us on 01227 812 616.