Advanced Communications Skills Training
Our new Communications Skills Training will launch in Spring 2025.
ACST will be delivered online through our new education and training partner Frontline Communications.
What will I learn from this course?
Effective communication is fundamental to good quality patient care. This course will explore challenging communication issues from the participant’s practice.
By the end of the course you will be able to:
- Examine your personal response to areas of communication which you find especially challenging
- Use active listening skills to identify and respond to cues
- Support patients, families and colleagues to define and voice their concerns
- Give information in ways which are tailored to the needs of each individual
- Demonstrate skills in navigating a path through important conversations, towards an agreed and shared ending
Course Content:
E-Learning (starts 4 weeks before workshop)
- 2 hours online e-learning (this is to be completed before the online workshop, but can be spread out over the 4 weeks prior) with most sessions under 10mins
- 20min 1-2-1 with the course facilitator (to discuss learning objective and role-play scenario)
Online workshop (09:00 am-14:30 pm)
- 2-day Zoom workshop
Dates available:
7th and 8th May 2025
9th and 10th July 2025
8th and 9th October 2025
18th & 19th February 2026
Who is the course recommended for?
Senior health care professionals (band 6 or equivalent and above)
Fee: £650
Booking details and the launch pack will be available shortly.
In the meantime, if you would like to reserve a space on this course, please get in touch with the team at: [email protected]