Referring a patient
Referrals are welcomed from Consultants, GPs, Clinical Nurse Specialists, District Nurses and Community Matrons.
If the GP is not the referrer, please advise the patient’s GP of your referral.
Depending on the reason for referral, an appropriate member of our team will make contact with the patient and agree an appointment time. This may be a clinic appointment (an appointment at the patient’s local hospice with an appropriate member of the professional hospice team – not unlike a GP appointment) or a community visit.
If the referral is urgent, a member of the team will make telephone contact within two working days.
For immediate advice and guidance, healthcare professionals may phone their local hospice direct. The guides below will help you decide if direct access is the best route to take for your patient.
If you are a medical professional wishing to refer a patient for the first time to Pilgrims Hospices services, please download, complete and return to the email address on the form. There is a phone number at the end of the form for any queries.
Request Hospice at Home Personal Care Service
Other useful downloads
- The end of life care pathway in heart failure poster (a guide which helps to define appropriate patients for referral to Palliative Care services)