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Referring a patient

Two doctors in corridor at AshfordTo make a referral to Pilgrims Hospices services, use the form at the bottom of this page.

Referrals are welcomed from Consultants, GPs, Clinical Nurse Specialists, District Nurses and Community Matrons.

If the GP is not the referrer, please advise the patient’s GP of your referral.

Depending on the reason for referral, an appropriate member of our team will make contact with the patient and agree an appointment time. This may be a clinic appointment (an appointment at the patient’s local hospice with an appropriate member of the professional hospice team – not unlike a GP appointment) or a community visit.

If the referral is urgent, a member of the team will make telephone contact within two working days.

For immediate advice and guidance, healthcare professionals may phone their local hospice direct. The guides below will help you decide if direct access is the best route to take for your patient.


Referral form

If you are a medical professional wishing to refer a patient, please download, complete and return to the email address on the form. There is a phone number at the end of the form for any queries.

Other useful downloads

  • The end of life care pathway in heart failure poster (a guide which helps to define appropriate patients for referral to Palliative Care services) can be downloaded from our Publications and Leaflet Directory.


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