Education & Training Administration Assistant – Full Time – Canterbury

Why Work for Us

Do you want to develop your administration skills and be part of a pro-active professional team?

If so, then the role of Education and Training Administrative Assistant at Pilgrims may be just the job for you!

As a member of the Education and Training team, the successful candidate will be involved in corporate day-to-day activities supporting the quality, growth and success of a much valued charity.

Key duties include:

• Working closely with relevant parties to ensure the smooth running of education and training bookings and courses
• Assist with welcoming guests to the training centre and with hospitality duties as and when required – including use of dishwasher and light domestic tasks
• Be responsible for maintaining a high level of communication with external and internal customers, and all callers or visitors to the department.
• Regular review of Education pages on the hospice website and intranet to ensure they remain current and up to date
• Coordinate student nursing placements and visits for all sites

Skills and Experience:

This is an ideal first role for any applicant seeking to develop a career in administration.  There is the opportunity to undertake a Business Administration Apprenticeship for those candidates who have little or no prior administrative experience and are looking to learn new skills and develop their career in education and training.

For further information on the apprenticeship scheme, please see : https://www.apprenticeships.gov.uk/apprentices/business-administrator for more information.

About us

As an award-winning employer, Pilgrims provides end-of-life care services to patients and their families across east Kent.

Our commitment is to provide open, compassionate care and expertise for patients and their families – both in the community and in-patient units.

Our Vision

“Of a community where people with a terminal illness and their family and friends are supported and empowered to live well in mind and body until the very last moment of their life”.

We recognise that our workforce is integral to the delivery of our Vision and our charitable aims. Pilgrims Hospices continues to create a highly skilled, motivated, engaged and healthy workforce by providing an environment where staff and volunteers feel highly motivated to perform their roles to a consistently high standard, and actively role model our charitable behaviours and values.

To achieve our Vision, we have a shared set of values and behaviours that enable us to be the people and the charity that patients and their loved ones need us to be. They form our CODE, which guides us in our daily working and decision making:

Compassionate We treat everyone with compassion and care

Open We communicate openly, honestly and effectively

Dynamic We are dynamic, improving and developing our service

Empowered We empower people to achieve their outcomes

Other benefits

As an Employer of Choice, our commitment to supporting our employees and volunteers is a key priority.

Our Health and Wellbeing Strategy is an important step in ensuring the sustainability of our workforce, and clearly outlines our strategic intentions to improve employee capability, resilience, and engagement, to adapt to and embrace change as the health sector continues to develop.

Our hospices offer:

• Modern, friendly and highly professional working environments
• Opportunities for professional development through a range of extensive learning
• Alignment with NHS pay rates and continuity in membership of the NHS pension scheme
• A sense of achievement in supporting a worthwhile cause
• A sense of wellbeing
• A good work-life balance
• Locations across well-populated areas of east Kent – all providing very good road and rail links
• NHS and financial discounts i.e. Blue Light Card
• Subsidised lunch
• Cycle to Work Schemes
• Free hospice parking