Charlotte’s story: “Pilgrims treated my grandma like royalty”
Charlotte Ridley, an editor and artist from Smarden, ran the Royal Parks Half Marathon for Pilgrims Hospices in October 2026 in memory of her grandma, Jean Ridley.
She raised more than £1,200 for the hospice charity to say thank you for the care Jean received in her final weeks.
Charlotte with her grandma, Jean
Jean lived in Smarden her whole life, and was well-loved within her local community. In 2023, she was diagnosed with ovarian cancer; after two years of chemotherapy treatment, she was referred to Pilgrims Hospices, and died at the Ashford hospice in January 2025, aged 87.
Charlotte said: “My grandma and I were very close; we lived together for most of my life. She always supported me and was the strongest woman in my entire family.
“She said yes to every possible treatment offered and went through chemo like an absolute boss, hardly ever complaining, simply playing the cards she was dealt. From the minute she was diagnosed, she unequivocally said she wanted to go into the Ashford hospice when the time came; she’d volunteered in Pilgrims’ Tenterden shop for more than 10 years when she was younger, so was familiar with the charity.
“Her wishes were upheld; in January 2025, upon needing a bed, the Ashford team did everything they could to get her in quickly and with no fuss. They treated her like royalty whilst supporting our family through the toughest weeks. She received the best care, and she fought for those final weeks with everything she had, under the incredible care of the Ashford hospice staff. They were always on hand to help and nothing was too much trouble. They even visited my grandma at home and called daily to offer support before she was officially in their care.
Charlotte and her grandma at an art exhibition in April 2024
“After she passed, it was her wish that donations be made in her name to Pilgrims; from the church service and donations via the funeral directors, over £1,000 was raised in her memory! I wanted to carry this forward through my own fundraising.”
Charlotte completed the Royal Parks Half Marathon on 11 October 2026, raising £1,288.99 for Pilgrims. Many donations came from her local community, who knew and loved Jean. Charlotte also runs a print club – Pelican Post (@charlotteridleyart) – which is a monthly subscription service where members receive original artwork designed and created by her, through the post. Charlotte advertised that all profits from the months before the half marathon would go towards her fundraising goal, something that contributed massively to her total:
Charlotte at the Royal Parks Half Marathon 2026
“I woke up on the day of the Royal Parks Half Marathon super excited for the event and the day ahead. I crossed the start line at about 09:00am kitted out in Pilgrims blue, with blue hairclips and blue jewelry to match!
“The atmosphere of one of London’s most iconic races was absolutely amazing; it was such a privilege to run through the streets lined with supporters and see famous landmarks as I made my way round. It started to get really tough around 18km, but as I remembered why I was running, I pushed through to get a time I was really proud of. I crossed the finish line knowing I had given it my best shot and feeling really proud to represent the people I was running for.
“The rest of the day was dedicated to eating a copious amount of pastries and reuniting with my supporters, who were definitely the loudest ones cheering at the 15km checkpoint! I’m so grateful to Pilgrims for enabling me to represent them, and I hope that all the amazing people who have donated to me know that they’ve made such a difference.”
Charlotte continued:
“I thought it would be fitting to draw attention to a charity very close to home, not only emotionally due to the personal connection, but literally! I personally wanted to be able to know that my fundraising efforts and donations contributed to the great work Pilgrims do in east Kent.
“Our community were incredible in supporting my fundraising, and they also shared their favourite memories of my grandma, which was lovely. In addition, my mum, Alison, is an artist and arts events organiser, and has been instrumental in helping me build and run my print club, to ensure the largest percentage of profits could go towards my goal.
“I hope that through my fundraising, more people learn about the great work Pilgrims does, and that the money raised helps to give others the same care my family received at the most critical time; I hope more families are lucky enough to be cared for by Pilgrims when they need it most.”
Feeling inspired to take on your next running challenge for Pilgrims?
Pilgrims Hospices provides compassionate, specialist care free of charge to thousands of people in east Kent each year who are living with life-limiting conditions. Support is offered in patients’ homes, in the community, and at our three hospice sites in Canterbury, Thanet and Ashford. We also run a 24-hour advice line.
12th October 2026
Will you support Pilgrims?
Isabel Smith, Senior Trusts Fundraiser, with Ryan Crown and Adrian Button from the Hospital Saturday Fund
Supporting a charity through your business is a sustainable way to raise vital funds for Pilgrims Hospices whilst increasing brand visibility at the same time.
A commercial partnership simply means raising money for a charity through product sales or service delivery, and is an easy way to embed fundraising into your daily activity. Whether you are a big corporate or a small family-run business, this is a partnership that can work for you.
Our Corporate and Trusts Partnerships Manager, Leila Ilkhan, will guide you every step of the way, ensuring the partnership is tailored to suit your business needs and putting in place the necessary agreements. All you have to do is share how your business is making a difference in the community by doing what you do best.
Could Pilgrims Hospices be your 2027 Charity of the Year?
£30,000 for 300 years
Earlier this year, we were delighted to celebrate an extraordinary year of fundraising support from Furley Page Solicitors. The law firm marked a very special anniversary and chose Pilgrims as their 2026 Charity of the Year. From climbing the Three Peaks to hosting in-house events, the team raised a staggering amount of money. Through this support, a number of projects have been made possible, including equipment for Pilgrims’ community nurses, complementary therapy teams, and furniture to make our family lounge in the Canterbury hospice feel extra homely.
Leila Ilkhan, Corporate and Trusts Partnerships Manager, with Aaron Spencer, Partner and Head of Private Client and Chair of the Furley Page Foundation
See more ways that your business can support Pilgrims:
Sarah and Danny from Injection Development Garage Services in Hersden have been committed supporters of the hospice for many years. Each year, the team sit down with our partnerships team to decide on the year’s fundraising activities.
Driving forward hospice care
This year, Sarah and Danny decided to make a donation for every engine service completed during the summer months. This is a great way for clients to feel part of supporting a charity, boost business revenue, and requires little time to run.
The team at SGS Energy based in Thanet has recently come on board as a Pilgrims Partner by pledging to make a donation for every domestic solar installation carried out.
What we’ve funded recently
Our Trusts fundraising team work closely with departments across the charity, creating a wish list of projects and items needed to deliver our services. Many of the pieces of equipment used in our hospices are funded through donations, and we would like to say thank you to the Trusts and Foundations that have supported our work.
Earlier this year, the Hospital Saturday Fund donated £2,000 to fund a bladder scanner. This piece of equipment means our nurses can preserve patient dignity and manage their pain non-invasively.
A donation of £30,000 from the Albert Hunt Trust also helped our team to buy 25 syringe drivers, which are used on our inpatient units, providing continuous medication to help manage symptoms and provide comfort to patients.
The Cantiacorum Foundation funded our Tiles of Joy project, which welcomed patients, carers and people who attend our bereavement groups to create their own ceramic tiles, each reflecting on what brings them happiness. This project helped participants to relax and be part of a wider meaningful experience.
Find out more about the support we receive from Trusts and Foundations:
If you’re feeling inspired and would like to talk to our fundraising team about how you can get involved with supporting the hospice, email [email protected].
Pilgrims Hospices provides compassionate, specialist care free of charge to thousands of people in east Kent each year who are living with life-limiting conditions. Support is offered in patients’ homes, in the community, and at our three hospice sites in Canterbury, Thanet and Ashford. We also run a 24-hour advice line.
5th October 2026
Remembering our dads with love: Yat and Claire’s story
Yat and Claire Lee from Herne Bay support Pilgrims Hospices in memory of their fathers, Wai Lung Lee and David Ingrey, who were cared for at the Canterbury hospice within 12 months of each other – Wai Lung in December 2024, and David in September-October 2025.
The family felt so supported by Pilgrims, both during Wai Lung and David’s illnesses and after their deaths, that they are keen to give back; they want to help ensure that other local families can receive the same compassionate care.
Yat’s father, Wai Lung
Yat, Claire and their 3-year-old daughter, April, attended Sunflower Memories at the Canterbury hospice in July 2026. The event provides an opportunity to dedicate memory markers to Wai Lung and David, which are planted in the hospice gardens, and spend a summer’s afternoon reflecting and remembering with love.
Yat said:
“It was such a lovely and poignant day for us. As April is still so young, she doesn’t yet fully understand the significance of the day or how much it means to both of us.
“The support that my mother, my four siblings, and I received during Dad’s time at the hospice was truly indescribable. The team at Pilgrims, along with the support from their Stepping Stones services, helped us through one of the most difficult periods of our lives.
Claire’s father, David
“When my father-in-law, David, was referred to the hospice, we experienced the same outstanding level of care, compassion, and support that I had witnessed a year earlier.
“With both bereavements happening less than a year apart, it was very difficult. Without Pilgrims’ help, we don’t know how we would have coped.
“We feel we owe so much to the staff at Pilgrims. They made the remaining time both our fathers had as comfortable and dignified as possible, and that is something our families will never forget.
“It’s so important to raise awareness of the incredible work Pilgrims does, which is why we want to share our story.”
Pilgrims Hospices provides compassionate, specialist care free of charge to thousands of people in east Kent each year who are living with life-limiting conditions. Support is offered in patients’ homes, in the community, and at our three hospice sites in Canterbury, Thanet and Ashford. We also run a 24-hour advice line.
3rd October 2026
Chris’s story: Going the extra mile for Pilgrims in memory of his mum
When Chris Wootley takes on the Kent Downs 50km Ultra Challenge on Saturday 10 October, every step will have a very personal meaning.
Chris is taking on the tough challenge in memory of his mum, Sandra, who was cared for by Pilgrims Hospices in 2018 after a 10-year battle with cancer.
Chris supports Pilgrims in memory of his mum, Sandra
“Sandra always put others first, even in the toughest of times. She was caring, thoughtful and considerate of others,” says Chris.
When Sandra’s health deteriorated, she was cared for at Pilgrims’ Ashford hospice. Chris remembers the kindness and compassion shown by the whole team.
“The care and consideration for my mum’s welfare and comfort was second to none. No question or request was too much, and the entire team, from the reception desk to the nursing team and doctors, were fantastic.”
As Sandra’s life drew to a close, she expressed a wish to return home to spend her final days surrounded by the people and place she loved. Once again, the Pilgrims team rallied around to make it possible, continuing to support Sandra and her family with daily care at home.
For Chris, it is a level of support he will never forget.
That is why he continues to put himself through some seriously challenging adventures to raise money for Pilgrims.
An experienced obstacle course racer and ultra-marathon participant, Chris took part in this year’s Pilgrims Way Challenge and loved every minute, despite the inevitable hills and miles!
“The vibe is relaxed and supportive, the organisation was excellent and I’ll be back out on the course for 2027.”
Now he is going one step further with the Kent Downs 50km Ultra Challenge.
Training has not been entirely straightforward. Chris is currently living with a knee injury and is awaiting an operation, which he has chosen to postpone until after the challenge.
“My priority is raising funds for Pilgrims. My knee can be fixed later,” he says with characteristic determination.
Alongside his personal fundraising, Chris is also a long-standing supporter through his Ashford-based business, The Monster Merchants. The company specialises in second-hand wargaming miniatures, retro board games, role-play books, action figures, toys and video games.
Every week, items that are unsuitable for sale are set aside for Pilgrims. Chris’s dad, Roger, collects, sorts and delivers the donations to Pilgrims’ Ashford site. Over the years, the family estimates they have donated thousands of items, from toys and board games to collectables, retro clothing and computer games.
“It’s about turning old and unwanted items into funds that can support Pilgrims,” says Chris.
With £260 already raised for the Kent Downs Challenge, Chris is hoping his fundraising will continue to grow.
“I will continue to support Pilgrims Hospices to give back to our local east Kent community by raising vital funds for compassionate end-of-life care. Every contribution helps provide comfort, peace and essential support for patients and their families when they need it most.”
Chris taking part in the Pilgrims Way Challenge
For Chris, the 50km challenge is about much more than the finish line. It is his way of remembering Sandra, and giving something back to the hospice team who cared for her when his family needed them most.
Want to raise funds for Pilgrims with your own challenge?
Pilgrims Hospices provides compassionate, specialist care free of charge to thousands of people in east Kent each year who are living with life-limiting conditions. Support is offered in patients’ homes, in the community, and at our three hospice sites in Canterbury, Thanet and Ashford. We also run a 24-hour advice line.
29th September 2026
Can you make £1 worth £1.25? – Gift Aid Awareness Day 2026
If you’re a UK taxpayer, Gift Aid allows Pilgrims Hospices to claim an extra 25p from HMRC for every £1 you donate, at no additional cost to you.
That means a £10 donation can become £12.50, while a £100 donation can become £125, helping us make every donation count.
Gift Aid can also apply when you donate pre-loved items to our charity shops. If you’re eligible and make a Gift Aid declaration, the money raised when your donated items are sold can be worth 25% more to Pilgrims.
Whether you’re supporting Pilgrims through a financial donation or by donating items to our shops, Gift Aid is a simple way to help your support go further.
The extra income helps Pilgrims Hospices provide compassionate care and support, free of charge, for people with a life-limiting illness and those important to them across east Kent.
How to #TickTheBox
It’s a simple process and only needs to be completed once.
Our friendly staff and volunteers can also help you complete the form in our shops.
If you would like to get in touch with a member of the Pilgrims team about Gift Aid, please email [email protected].
If you’re eligible, please remember to Gift Aid your donations and help us make every donation count.
Pilgrims Hospices provides compassionate, specialist care free of charge to thousands of people in east Kent each year who are living with life-limiting conditions. Support is offered in patients’ homes, in the community, and at our three hospice sites in Canterbury, Thanet and Ashford. We also run a 24-hour advice line.
25th September 2026
30 years, 30 prizes and a mystery winner: Pilgrims Hospices Lottery brings Comfort and Joy this Christmas
Somewhere, possibly in east Kent, a Pilgrims Hospices Lottery winner is walking around completely unaware that there’s a prize waiting for them! Where are you, Mr Smith (previously of the Herne Bay area)?
While the mystery of the missing first prize winner from one of our weekly draws continues… there’s plenty more excitement ahead, as the Pilgrims Hospices Lottery celebrates its 30th anniversary with this year’s festive Comfort and Joy Superdraw.
And there’s a lovely bit of Christmas maths to go with it – 30 years, 30 prizes and tickets costing just £1 each.
The 2026 Superdraw has a total prize fund of £4,300, with four main cash prizes and a further 26 festive prizes up for grabs.
Since the Pilgrims Hospices Lottery began in 1996, thousands of people across east Kent have taken part, helping to raise vital funds for hospice care while enjoying the chance to win a prize themselves.
“We have our players’ details safely on file for contacting winners, but on this occasion our winner has moved. We’re keeping the winnings safe and will be ready with a surprise when they get in touch with their new address details.
“It’s such a shame to have a winner who doesn’t yet know they’ve won, so we’re keeping everything crossed that they’ll be in touch really soon!
“It’s also a wonderful year for the Lottery as we celebrate 30 years. We’re incredibly proud of everything our supporters have helped us achieve over the past three decades. Every ticket bought, whether it wins a prize or not, helps us continue providing care to local people when they need it most.”
Could you be our mystery winner?
The Lottery team is hoping the unclaimed winner will come forward soon, and anyone who has recently moved house might want to make sure their Lottery details are up to date.
Annie Pritchard
30 years of supporting Pilgrims
Among the thousands of people who have supported the Pilgrims Hospices Lottery over the past 30 years is Thanet-based supporter, Annie Pritchard, who has been playing since the Lottery began in 1996.
Annie’s support for Pilgrims goes far beyond her regular Lottery entry. Over the years, she has been part of the Pilgrims family and continues to be a familiar and much-loved face at fundraising events and activities. She also volunteers in the Pilgrims’ shops, helping to raise even more vital funds for local hospice care.
Reflecting on three decades of supporting Pilgrims, Annie said:
“I can hardly believe it’s been 30 years! I started playing the Pilgrims Lottery all those years ago and, along the way, I’ve had the privilege of becoming involved in so many other parts of Pilgrims, too.
“I’ve always thought that if you’re going to spend £1, you might as well have a little bit of fun with it, and knowing that every ticket helps Pilgrims makes it even more worthwhile. I’ve never quite managed to win the big prize, but I think I’ve definitely won when it comes to the wonderful people I’ve met along the way!
“Pilgrims has been a very special part of my life for many years, and I’m incredibly proud to still be able to support the hospice through volunteering, fundraising and, of course, my Lottery membership. Here’s to the next 30 years!”
Pilgrims Hospices would like to say a very special thank you to Annie for being such an amazing and loyal supporter over the past three decades.
The Lottery currently has more than21,000 entries every week and raises more than £1.2 million each year to support Pilgrims Hospices.
And there’s an important reason behind all those numbers. Every £1 ticket helps Pilgrims provide compassionate, specialist care to local people living with life-limiting illness, and support for their families, in its three hospices and across the community.
In 2025, the Christmas Superdraw raised more than £75,000 for hospice care.
Taking part is easy
Tickets for the Comfort and Joy Superdraw cost just £1 each.
Via phone; call our friendly Lottery team 01227 379 741
Whether you’re hoping for a festive cash boost, looking for a little extra Christmas excitement, or simply want to support hospice care in your local community, one £1 ticket could make a difference.
Thirty years of Lottery. Thirty chances to win and thousands of reasons to say thank you.
Pilgrims Hospices provides compassionate, specialist care free of charge to thousands of people in east Kent each year who are living with life-limiting conditions. Support is offered in patients’ homes, in the community, and at our three hospice sites in Canterbury, Thanet and Ashford. We also run a 24-hour advice line.
