Introducing Niomi: A dedicated Ward Support Volunteer
Niomi is a cherished member of the Pilgrims Hospice Ashford community, where she serves as a Ward Support Volunteer.
Her journey and experiences reflect her deep commitment to providing comfort and support to both patients and their families during some of life’s most challenging moments.
Embracing the role with compassion and experience
Niomi’s background is rich in caregiving and community involvement. After working as a professional nanny for ten years and raising her own children, she transitioned into teaching and later, community care. Her extensive experience, particularly with clients with dementia and those at the end of life, has equipped her with the skills and empathy needed to support hospice patients and their families effectively.
Every situation is unique. It’s about working out what’s required for each individual.
Niomi
Inspired by Dr. Kathryn Mannix’s patient-led approach to end-of-life care, Niomi joined Pilgrims Hospices. With the End in Mind, a book by Mannix, profoundly influenced her perspective, reinforcing the importance of open, honest conversations about death and dying.
Niomi with Dr. Kathryn Mannix
A day in the life of a hospice volunteer
At Pilgrims Hospices, Niomi’s days are filled with meaningful interactions. She visits patients and families, offering her presence and assistance, which often frees up time for nurses. Her role involves simple yet significant actions — listening, offering reassurance, and providing a comforting presence.
Many people have never been to a hospice before and don’t know what dying looks like. Surprisingly, many are very open about their views on death and dying. It’s about making a difference to patients and families, putting them at ease when they are ready to come to the end of their journey.
Niomi
Niomi emphasises the importance of respecting boundaries and ensuring that patients are comfortable with her company: “Every situation is unique. It’s about working out what’s required for each individual,” she says.
Supporting families and enhancing the hospice environment
Recognising a need for more activities for visiting children, Niomi took the initiative to provide bookmarks, drawing paper, and other art materials. This effort, supported by Hospice Services Manager, Wendy Kelk, helps ease the pressure on parents and creates a more welcoming environment for young visitors.
Niomi also highlights the supportive and positive atmosphere among the hospice staff: “I talk to the nurses, and they often tell me this is the happiest they’ve been in years. Annie Hogben, Expert Volunteer Project Lead, in particular, is a wonderful support to all of us. She makes you feel great, as if you are the only one in the room.”
Balancing volunteering with professional life
In addition to her volunteer work, Niomi runs her own Personal Assistant (PA) company, which allows her to manage her time effectively and keep her Wednesdays free for volunteering. Her PA role involves companionship, meal preparation, and assisting clients with organising their lives, focusing on those with dementia.
Looking ahead with gratitude
Reflecting on her role at Pilgrims Hospices, Niomi feels both lucky and blessed to be part of such an incredible team: “This environment understands how a person dies, enabling patients to remain dignified. It’s how everyone deserves to die, frankly. I’m very grateful to be, in a small way, part of this.”
Niomi and her husband at Cycle Challenge 2024
Her passion for the hospice and its mission shines through in every interaction, making a significant impact on the lives of those she serves. As Niomi continues her journey, she remains dedicated to supporting Pilgrims Hospices, hoping to inspire others to join her in this fulfilling and essential work.
In addition to offering her time and energy as a dedicated ward support volunteer, Niomi, alongside her husband, also trained diligently to participate in the fundraising event Pilgrims Hospices Cycle Challenge in May 2024. Demonstrating remarkable courage and commitment, she undertook the 30-mile ride across the beautiful Kent countryside during the 14th annual event, contributing not only through her volunteer work, but also by actively raising funds to support the hospice’s vital services.
Join us at Pilgrims Hospices
Niomi’s story is a testament to the profound impact of volunteering. If you feel inspired by her experiences and would like to learn more about how you can make a difference, please consider joining us at Pilgrims Hospices. Together, we can provide compassionate care and support to those who need it most.
Volunteers’ Week celebrates the amazing contributions volunteers make to communities across the UK. The celebration starts on the first Monday in June every year. It’s a chance to recognise, celebrate and thank the UK’s incredible volunteers for all they contribute to our local communities, the voluntary sector, and society as a whole.
Each year, Pilgrims Hospices give care and comfort to thousands of people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
22nd May 2024
Steven: “I’m privileged to work with incredibly awe-inspiring volunteers”
Steven Joseph from Ashford started volunteering at Pilgrims Hospices’ Hythe shop in 2021. The time he gives makes such a positive difference to people across east Kent who are in need of Pilgrims’ vital, compassionate care.
Steven shares what he enjoys about his role and encourages others to embrace volunteering.
Steven started volunteering because he wanted to give back to his local community and help others.
He said: “I’m privileged to work with incredibly awe-inspiring volunteers who are highly accomplished and show remarkable compassion, much witty humour and a rare elegance in their can-do work ethic, all while raising funds for Pilgrims.
“Volunteering in the Hythe shop helps to generate valuable income for the charity; my role includes serving customers, merchandising and sorting stock for sale.”
Volunteering for Pilgrims is very rewarding, whatever role you choose. The diversity of the volunteer team, with their many different experiences, benefits everyone involved – patients, families, staff and volunteers alike.
Steven
Joanne Mardle, Hythe Shop Manager, said: “Steven has been a great asset to our team; he is always willing to help in any way he can.”
Steven added: “Volunteering for Pilgrims is very rewarding, whatever role you choose. The diversity of the volunteer team, with their many different experiences, benefits everyone involved – patients, families, staff and volunteers alike.”
Volunteers’ Week celebrates the amazing contributions volunteers make to communities across the UK. The celebration starts on the first Monday in June every year. It’s a chance to recognise, celebrate and thank the UK’s incredible volunteers for all they contribute to our local communities, the voluntary sector, and society as a whole.
Each year, Pilgrims Hospices give care and comfort to thousands of people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
Lepper family celebrate decades of supporting Pilgrims Hospices
Suzanne Lepper and her family from Ashford have been supporting Pilgrims Hospices since the charity’s earliest days. They began by holding supper parties at their house, which friends paid to attend; this helped to fund the Canterbury hospice, Pilgrims’ first site.
They now support the charity in many capacities, including at events and within the east Kent community. Their commitment and dedication enable Pilgrims to continue providing vital end-of-life care to local people.
Suzanne with an Ashford Snowdog
Suzanne, a retired NHS nurse, became involved with Pilgrims through her best friend, Suzanne Martin – the daughter of Ann Robertson, Pilgrims’ founder and lifetime president.
Suzanne said: “There was no local hospice at the time, so patients with terminal illnesses were cared for in hospital, which wasn’t ideal. When Suzanne told me about her mother’s vision, we really wanted to make it happen and put it at the top of our wish list.”
The Lepper’s supper parties proved so popular that they also started hosting BBQs with live music; these were attended by hundreds of guests, and raised substantial amounts of money for Pilgrims.
Suzanne is now a Hospice Ambassador, which involves collecting fundraising cheques from pubs, clubs, coffee mornings, sky dives and many more community events.
Her husband, Peter, is a Pilgrims Trustee, and the whole family – including their daughters, Victoria and Rachel and son-in-laws, Chris and Noel – take on various volunteering roles, too.
A fundraising gathering at the Lepper’s house
Suzanne added: “We sell raffle tickets at the summer and Christmas fairs and marshal at the Cycle Challenge, Pilgrims Way Challenge and Santas on the Run! events. Peter and Victoria are often back-walkers, collecting signs and checking that participants are safe on the routes, and in addition Victoria is a reception volunteer at the Ashford hospice. We also supply and crew two vans for Tree Recycling collections in the Ashford area.
“We already have the next generation coming on board; our three-year-old grandson, Oliver, likes nothing better than a visit to the Ashford fundraising office to see the team!”
Lou Newman, Community Fundraising Manager, said: “A huge thank you to the amazing Lepper family for all their fantastic support over the years. They are a real inspiration to us all!”
The family have experience of Pilgrims’ care through loved ones and friends, so they have seen first-hand the difference that fundraising and volunteering makes to the local community.
Suzanne added: “My mother-in-law received the most wonderful end-of-life care in 2002; our family were treated with great compassion and nothing was ever a problem. In 2003, Peter and I sadly lost one of our closest friends, Steve, after a 10-month battle against cancer. The night before he died, we were there with his wife and another friend having a beer and a laugh. Pilgrims’ staff made us so welcome, gave Steve a gin and tonic, and helped to make our last memory of him a lovely one. Over the years, I’ve visited friends and patients many times, and have never failed to be impressed by the level of care given to everyone, not just the patient.
“As a volunteer, I really enjoy seeing the lengths people go to to raise money for Pilgrims. Our family love the challenge of selling out of raffle tickets and earning more than the last time! It’s wonderful to be able to support a charity that is so needed by local people at all stages in their diagnosis.
“To anyone thinking of volunteering for Pilgrims, I’d say: Do it! The satisfaction it brings cannot be underestimated, and you can give a little time or a lot – Pilgrims is grateful for whatever you’re able to offer.”
Volunteers’ Week celebrates the amazing contributions volunteers make to communities across the UK. The celebration starts on the first Monday in June every year. It’s a chance to recognise, celebrate and thank the UK’s incredible volunteers for all they contribute to our local communities, the voluntary sector, and society as a whole.
Each year, Pilgrims Hospices give care and comfort to thousands of people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
Michael: “Volunteering is one of the best things you can do”
Michael Reynolds from Ramsgate volunteered within Pilgrims Hospices’ retail team from 2021-2022. He enjoyed his role at the Ramsgate shop, helping with the day-to-day operations that keep it running smoothly and provide an excellent experience for both customers and donors.
The Pilgrims team helped Michael to develop his skills, and he felt so supported that he ultimately found permanent employment as a Retail Supervisor at a local Morrisons Daily store.
The thank you card that Michael gave to the Ramsgate shop team when he left his volunteer role at Pilgrims
Michael shares how his volunteer role made a positive impact in his life and why others should get involved.
Michael’s mum, Sara, was diagnosed with cancer in 2017 and cared for by Pilgrims towards the end of her life.
Michael said: “Before I started volunteering, my mental health was not at its best. My mother passed away in 2019, after which I’d planned her funeral and had to try to find somewhere to live. I didn’t think I was ready for work, or even ready for anything. I’d barely had time to grieve.
“But I couldn’t stay at home, moping around. My friends had been so supportive but I needed to get out there.
“I heard that Pilgrims’ Ramsgate shop was looking for volunteers and decided to go for it. Pilgrims had been so wonderful and supported Mum and my family during her battle with cancer – some of the staff even attended her funeral. I wanted to give back however I could; volunteering seemed like a fantastic way to do that.
“When I started, I was very much “in my shell”, but over time I gained confidence. At the Ramsgate shop, I didn’t have colleagues, I had a family. I loved every moment. I operated tills, processed donations, priced them up and helped move furniture donations. I had a wonderful relationship with staff and customers alike and thoroughly enjoyed my time as a volunteer.”
It’s one of the best things you can do; you meet great new people, gain valuable experience, and develop truly helpful life skills. Volunteering is a crucial part of supporting your local community and the charity you are volunteering for.
Michael
Alex Hancock, Shop Manager, added:
“When Michael started with us, he was very shy. As time went on, his confidence grew. He was always very polite, helpful, and an absolute credit to the store. So many customers and volunteers would compliment his manners and courteousness. He became a real asset to the team, willing to step in at short notice if needed. I was delighted when Michael got the job at Morrisons Daily, but also gutted for the store as I knew we were losing a valuable part of the Ramsgate family. We wish him all the very best in his role and future career.”
And what would Michael tell someone who is considering volunteering for Pilgrims?
“It’s one of the best things you can do; you meet great new people, gain valuable experience, and develop truly helpful life skills. Volunteering is a crucial part of supporting your local community and the charity you are volunteering for. Never, ever, pass up the opportunity.
“By volunteering for Pilgrims, you become part of a family who all want to do right by the community. Pilgrims pulled me out of a depressed state and pushed me to do better for myself, and now I’m a Retail Supervisor.
Volunteers’ Week celebrates the amazing contributions volunteers make to communities across the UK. The celebration starts on the first Monday in June every year. It’s a chance to recognise, celebrate and thank the UK’s incredible volunteers for all they contribute to our local communities, the voluntary sector, and society as a whole.
Each year, Pilgrims Hospices give care and comfort to thousands of people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
21st May 2024
Slow fashion fashionistas support Pilgrims Hospices Kilo Sale
Pilgrims Hospices’ popular Kilo Sale eventreturns to St Peter’s Church Hall, Canterbury on Saturday 1 June 2024, promising fabulous bargains, sustainable shopping, and supporting local hospice care. The venue is located just behind Store50, Pilgrims one-stop shop for pre-loved, sustainable style at affordable prices.
Local fashionistas and Instagram influencers Charli Bevan and Laura Bruton from Sittingbourne, and Hannah Weet from Medway, share their top tips for shopping sustainably.
Charli shares her passion for second-hand fashion via her Instagram account @thebrightlife_charli.
“The Pilgrims Kilo Sales are always so well run with so many amazing items included on the rails – I’ve been absolutely blown over by how much high quality and new with tags stock has been available at previous events. There is also a great range of sizes and styles. The staff and volunteers are so friendly, and all the money goes to a fantastic cause. My favourite finds from a previous kilo sale were some trench coats from Zara and M&S. They are amazing quality, should have retailed for between £50-100 each, and I wear them almost every day in the spring.
“My advice for making the most of a kilo sale is to check all the sizes. Labels and numbers are just that, and there’s so much variation between brands that it’s always worth looking at a wider size range, as things often come up much smaller or larger than you would think.
“There are so many benefits to shopping pre-loved; the most obvious is the positive impact it has on the planet to prevent more and more clothes being manufactured, but there is also the cost element – you can get clothes that are still very much ‘on trend’ for a fraction of the price, as people and companies themselves donate stock so quickly. It also enables you to build a really unique wardrobe. You never know what you’ll come across, and the cheaper prices allow you to experiment with styles you otherwise wouldn’t… if it doesn’t work out, you can re-sell on pre-loved shopping platforms or donate it back.”
Laura is a graphic designer for a vegan beauty brand. Alongside her full-time role, she creates content for her Instagram account @_thegreendiva, where she shares her love for all things pre-loved fashion, sustainability and veganism.
“First and foremost, charity shopping just feels like a win-win for me. Not only are you lowering your carbon footprint by not buying new, but you are also saving money, preventing clothes from going to landfill, and most importantly, supporting an amazing cause.
“I’ve had some amazing finds over the years, but one of my recent faves actually came from the Pilgrims Kilo Sale in February 2024. I came home with a brand new Lavish Alice dress that is to die for, it fits me like a glove and genuinely makes me feel amazing!
“Kilo sales are such a good way to grab a bargain and find some unique and fun pieces. They’re a great opportunity to find and experiment with your personal style, as you aren’t splurging a lot on the individual items. I’ve found some real gems and just love the thrill of not knowing what I’m going to find amongst the rails! My advice would be to make a “thrifting wish list” of items you’re on the lookout for – that way, you won’t get super overwhelmed and end up buying things you don’t really want or need.
“Although charity shopping contributes to a more circular economy, it’s still easy to over-consume and buy items you don’t want just because they are cheap. Whilst I think the affordability of preloved shopping is a great reason to experiment with items you wouldn’t usually buy, it is still important to be mindful of how much you’re consuming. I have definitely been guilty of this in the past, but more recently I am asking myself a few basic questions before buying an item, such as:
Does this item bring me joy?
Do I love the way it makes me feel and how I look in it?
How many times am I going to wear this item, realistically?
Will it go with the other items in my wardrobe?
“I’ve been exclusively second-hand shopping for a while now and would never go back to fast fashion. Apart from the obvious environmental benefits, there is something so exciting about not knowing what you’re going to stumble across, and it has really helped me to establish my personal style. Taking the time to find specific pieces I’ve been on the lookout for has completely changed my relationship with my wardrobe. I feel more connected to the clothes I wear, remembering where I bought them, who I was with, and the genuine thrill of stumbling across an item on my wish list. Instead of walking into a curated shop and buying into the latest trends displayed, charity shops allow you the opportunity to find clothes that actually bring you joy. And on the topic of trends, I assure you there is nothing on the ASOS New In page that you can’t find a similar item of in a charity shop, trust me!”
Hannah is a social media manager for The Charity Shop Gift Card. In her free time, she creates content for her Instagram account @thethriftedthreds, which is focused on charity shopping and sustainability.
“People should support the Pilgrims Hospices Kilo Salebecause not only does the money raised go towards the vital work that Pilgrims do, but it also encourages shopping preloved and a circular economy. Shopping second-hand is great for the environment, as it reduces waste and the demand for new products. It’s also budget-friendly, offering unique finds at lower prices, and can of course go towards charity fundraising when purchases are made in charity shops.
“My top tips for a kilo sale would be to get there early and to look at every rail at least twice. Sometimes, people might pick something up and hang onto it then put it back on the rail, meaning you may have missed it the first time around; it’s always worth going for a second look. At the first Pilgrims Kilo Sale I went to, I managed to find a dress from Reformation; that’s definitely one of my favourite preloved finds because it was such a bargain!”
Pilgrims Hospices Kilo Sale takes place 10:00-14:00 on Saturday 1 June 2024 at St Peter’s Church Hall, Canterbury CT1 2BE. Entry is free. Cash and card payments will be accepted for all purchases.
You’ll be provided with a bag, then simply fill it up with the items you like, the Pilgrims team will weigh it and you pay £5 per kilo.
All money raised from the sale will help to run Pilgrims Hospices services in Canterbury, Ashford and Thanet, including supporting people to live well in their own homes.
Please note: There are no changing rooms at the event, and it will not be possible to return any purchased items; we recommend that you bring a tape measure along with you to check sizing.
Each year, Pilgrims Hospices give care and comfort to over 2,500 people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity supports patients to live life as well as possible until the very end, free from pain and distress.
20th May 2024
Pilgrims Hospices care team steps up for Pilgrims Way Challenge fundraiser
The compassionate nurses and caregivers of Pilgrims Hospices are lacing up their trainers and gearing up for a remarkable endeavour — the Pilgrims Way Challenge. On Saturday, June 15, 2024, they will embark on a journey across east Kent, joining hundreds of supporters in a fundraising effort that promises not only to be physically demanding yet also incredibly rewarding.
A team comprising 9 nurses and carers is taking on the 25-kilometer route that will traverse the picturesque route from Canterbury to Wye. Their presence among the throngs of supporters is a testament to their deep appreciation for hospice care and their recognition of the vital role fundraising plays in sustaining these crucial services.
Lorna Moss, Pilgrims Health Care Assistant (HCA), said: “We are so pleased to be taking part in the fundraising event to support hospice care. We are looking forward to spending some time together, not just as nurses but as friends in a social environment. It’s sometimes a challenge to find time off as a group, although some of our colleagues will be unable to take part due to being on shift, we will be taking the time to enjoy some fresh air and wonderful countryside together, and it’s a chance to keep up with our fitness and raise some important funds for Pilgrims all at the same time.”
The Pilgrims Way Challenge is a monumental fundraising event, and the participation of the Pilgrims Hospices nursing team underscores their unwavering dedication to their patients’ well-being, both inside and outside the hospice walls. By swapping their ward shoes for trainers, these dedicated professionals are not only supporting the patients under their care, but also embracing the opportunity for Saturday afternoon exercise and fun.
We are so pleased to be taking part in the fundraising event to support hospice care.
Lorna – Pilgrims
Throughout the course of the Pilgrims Way Challenge, the Pilgrims Hospices nursing team aims to cover around 275-kilometres collectively, or about 420,000 steps, as they stride through the stunning Kent countryside. Their dedication is matched only by their determination to make every step count, knowing that each stride brings them closer to their fundraising goal and, more importantly, closer to enhancing the quality of life for hospice patients.
London Marathon runner, nurse Simone Royer
Reflecting on their preparations for the challenge, the team shares, “We are a mix of abilities, some regular sporty types, with marathon runners within our midst, others less energetic, but we know by pacing ourselves, we will achieve our goal of raising funds for hospice care for the people of east Kent and having a jolly good time! Every kilometre we walk is a testament to our commitment to our patients and our community.”
As the Pilgrims Hospices nursing team embarks on this inspiring journey, they invite the community to join them in support of their noble cause. Together, they are proving that with every step, they are making a difference in the lives of those in need.
I can’t wait to share some time with my colleagues on the Pilgrims Way Challenge, fundraising with friends and having a great time, what more could I ask!
With three distances to choose from, the Pilgrims Way Challenge is perfect for people of varying fitness levels.
Stroll through a charming village of oast houses and period cottages, and soak in an immense sky while surrounded by endless green fields. Rolling hillside views, quiet country lanes, historic buildings and ancient woodland all await you. Walking, or running, the Pilgrims Way between Dover and Wye really has it all.
Each year, Pilgrims Hospices give care and comfort to over 2,500 people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity supports patients to live life as well as possible until the very end, free from pain and distress.
