Kent Police visit Pilgrims Hospices to empower patients to stay safe
Emma Swietochowski-Hay, Kent Police’s Fraud Prevention Co-ordinator, was invited to talk at the Living Well Group in the Therapy Centre at Pilgrims Hospice Canterbury, by Kim and Kelly, Wellbeing Practitioners.
The talk was to highlight how criminal activity faces us all, and how we can make simple changes to our reactions, and practices to help to keep safe and secure when it comes to fraudulent activities.
Emma has hands-on experience, working as a uniformed Police Community Support Officer in Ashford. She is passionate about passing on her experience of local crime, and how to take steps to prevent this, by empowering vulnerable people within our community, to keep them safe and keep criminals at bay.
Emma said: “This role is so important within our community, helping people to keep safe from scams and fraudsters is vital in today’s world of the internet, and telephone criminals. My work helps people to understand how to make sensible choices and decisions when being approached by potential criminals, and how to report those trying to scam them via the internet and email.”
The talk was well received and created a lot of discussion within the group. Emma covered scam calls, text message scams, investment and romance fraud to name but a few. Most importantly, she reassured the group that no one person should ever feel embarrassed or unable to call the Fraud Police for help and advice, as this is an all too common practice, and gave the group useful numbers to contact.
Advice was given regarding banking, internet, remote access and courier fraud. She explained how to take appropriate measures to ensure people are speaking to the ‘right’ contact, and not unscrupulous scammers.
The Therapy Centre is a safe space, where patients and carers have mentioned how comfortable and at ease they feel when they arrive. This makes us really proud to be a part of Pilgrims and being able to make a difference to peoples’ wellbeing.
Kim and Kelly, Wellbeing Practitioners
The group commented how informative the session was, and that they realised the need to keep extra safe when storing information, and passwords online, and that they would be passing on the information they gained to their friends and family. They said that they had really enjoyed the session.
Kim and Kelly, Wellbeing Practitioners, said:
“Our groups are great fun, including creative and educational activities, enabling our patients and their carers to regain their identities and not feel overshadowed by their illness. The Therapy Centre is a safe space, where patients and carers have mentioned how comfortable and at ease they feel when they arrive. This makes us really proud to be a part of Pilgrims and being able to make a difference to peoples’ wellbeing. We enjoy helping people to ‘Live Well’, and the smiles and laughter we see during our groups.”
Pilgrims Wellbeing team run a wide variety of activities to support patients living with life-limiting conditions. Patients can join Pilgrims groups to improve their mobility, mental wellbeing, creativity and general interest.
Our Wellbeing Programme is free if you live in east Kent, and you have been diagnosed with a palliative illness. It aims to enhance your wellbeing, in mind and body.
Each year, Pilgrims Hospices give care and comfort to thousands of people in east Kent coming to terms with an illness that sadly cannot be cured. The charity supports patients to live life as well as possible until the very end, free from pain and distress. Care is provided from three hospice sites in Ashford, Canterbury and Thanet, as well as in patients’ own homes. To offer these services to patients and their families, the charity must raise £11 million each year from the generous local community.
Spring has sprung! Here at Pilgrims Hospices, we’re enjoying the lighter days and looking forward to a summer full of exciting events. We hope you’ll join us in celebrating all things Pilgrims in the coming months.
Our fundraising activities and your generosity mean that we are able to continue to offer our end-of-life services to our local communities when and where they need it. With your help and support, we intend to continually develop and improve our services so that we are still here, still caring, both now and in the future.
Please keep safe and well.
Best wishes,
The Pilgrims Hospices team
Each year, Pilgrims Hospices give care and comfort to thousands of people in east Kent coming to terms with an illness that sadly cannot be cured. The charity supports patients to live life as well as possible until the very end, free from pain and distress. Care is provided from three hospice sites in Ashford, Canterbury and Thanet, as well as in patients’ own homes. To offer these services to patients and their families, the charity must raise £11 million each year from the generous local community.
28th March 2023
Sunflower Memories: David’s story
In 2023, Pilgrims Hospices celebrates 10 years of Sunflower Memories, its annual summer remembrance campaign. People across east Kent will come together at the hospices in Ashford, Canterbury and Thanet on Saturday 22 July to remember loved ones with special sunflower memory markers.
David remembers his wife, Sue, who worked for Pilgrims before receiving our care.
My wife Sue was the most amazing, caring and loving lady that I had the privilege to have been allowed to marry, love and share life with for the last 46 amazing years. Sue was very loved by all those who knew her. Not just friends but also she had a deep love for all our nieces and nephews who loved her back.
Sue was a legal secretary for some 27 years, working at many local firms before deciding that the care and nursing profession was her destiny. After working for the East Kent Hospitals Trust, she worked in end-of-life care in our community, before joining the Pilgrims Hospices team at Ashford. They were the best years in her life, during which she made many good friends among her patients.
Sue on the front cover of Pilgrims Matters 2013
Antiques was Sue’s passion, we could sit fifty people down for tea and each person would have a different cup and saucer! She was a very talented lady who could turn her hand to many things from dressmaking, to tending her beloved garden, water colour painting and making many wedding cakes. Sue was a prominent member of our community, involved in everything from fundraising activities, helping lead her local WI group, to helping administer COVID jabs during the pandemic.
Despite her illness, Sue always remained positive and upbeat and never complained, even though I knew she was in pain. I was so lucky to be home and right at her side at the end of her fight. She was my strength, my endurance, my friend and my love.
Sunflower Memories gives me time to reflect and remember Sue at a place she loved so very much while supporting the incredible work carried out at Pilgrims Hospices. Pilgrims meant so much to Sue and that is why I continue to support whenever I can.
Sunflower Days will take place on Saturday 22 July 2023, 10am-2pm, at our Ashford, Canterbury and Thanet hospices, where we welcome you to share your memories with us and each other, and celebrate in the sunshine.
Each year, Pilgrims Hospices give care and comfort to thousands of people in east Kent coming to terms with an illness that sadly cannot be cured. The charity supports patients to live life as well as possible until the very end, free from pain and distress. Care is provided from three hospice sites in Ashford, Canterbury and Thanet, as well as in patients’ own homes. To offer these services to patients and their families the charity must raise £11 million each year from the generous local community.
27th March 2023
Bouncing into spring with Pilgrims Lottery
Pilgrims Hospices Lottery raises vital funds for hospice services each year. It offers a fun and simple way to help Pilgrims support local people who are living with an incurable illness.
Shiralee Riddell, Lottery Manager, shares news and updates from the Lottery team and explains how our Lottery members make a difference.
Spring has definitely sprung, and I’m sure we are all looking forward to the longer, lighter days ahead and enjoying the sights and sounds that spring brings.
It has been another busy year for the Pilgrims Hospices Lottery team and we are on target to raise an incredible £1.2m thanks to your amazing and unwavering generosity and support. Thank you!
We’ve sent out winners cheques to over 5,500 lucky people in our local community this last year, and amongst the many winners we’ve seen a £15k rollover winner!
Our 40th celebratory draw raised nearly £57,000 and we’ve sold 969scratch cards. You’ve surprised 131wedding guests with Pilgrims Hospices Lottery wedding favours and gift vouchers, and 147 lucky loved ones received our Christmas gift vouchers. 1,347 of you have taken out additional entries or joined since April 2022. This is amazing, and all the more impressive in these increasingly difficult times; thank you.
It’s a real privilege for us to know that we are a part of your lives, celebrations and festivities. Your support makes such a difference to the lives of many people in the local community; your friends, neighbours, relatives and loved ones could all benefit from the vital services our wonderful care teams are able to provide because of your kindness.
Did you know that…
A year’s Lottery membership could pay for a one-to-one bereavement counselling session
The purchase of a book of 40th celebratory draw tickets helped pay for an in-patient’s meals for a day
Christmas gift vouchers bought for loved ones helped provide over 200 pamper sessions for our patients
How do we raise such a fabulous amount of money – over £1 million every year?! We think one reason could be that whilst many charity lotteries have increased their entry cost, we’ve retained many of our loyal supporters (some joined in 1996, the year Pilgrims Hospices Lottery began) by choosing to keep our weekly entry cost to just £1. You’re then able to choose how much you would like to give. You can have more than one entry into our weekly draw, which is great news for you as you can increase your chances of winning, and even better news for us as we raise even more funds to help provide our compassionate care. A real win win!
If you aren’t already a member of our weekly Lottery draw, you can join using your preferred payment method; join online or call our friendly team on 01227 379 741. You’ll receive confirmation and your membership numbers in the post. As soon as your payment is received, you’re in the draw and will continue to be all the time funds are in your Lottery account.
There are 106 guaranteed weekly prizes plus a rollover, which has to be won at £20k. You’ve got to be in it to win it! From then on, just sit back and wait for your winning cheques to be mailed out you, no need to claim – but if you would like to check, the winning numbers are available on our website every week.
To buy our scratch cards, simply go into your local Pilgrims charity shop or Pilgrims Hospice and they are available to buy at the till. You could win £1,000!
For gift vouchers and wedding favours, simply call us on 01227 379 741 or click here, where you will also find full T&Cs and additional information.
Don’t forget, you can join or take out additional entries online, too.
You must be 16 years of age or older.
If you’d like any more information, email [email protected]; we look forward to hearing from you.
Best wishes and thank you again for all of your support.
We couldn’t do it without you!
Shiralee
Pilgrims Hospices Lottery Manager
Pilgrims Hospices cares for thousands of local people each year, free of charge, during the most challenging time in their lives. They offer care and support in people’s own homes, in the community and in their inpatient units as well as running a 24-hour advice line.
24th March 2023
Penny praises Pilgrims Hospices as “a place to live, a caring community”
Penny Murphy from Tenterden was diagnosed with colon and liver cancer in 2020 and given 18 months to live; she began treatment and surpassed her initial prognosis.
In January 2023, Penny decided to stop treatment to focus on her quality of life and make the most of the time she has.
Pilgrims Hospices is now supporting Penny to live well in each moment and plan for her future, enabling her to spend more time making precious memories with loved ones.
A former nanny, Penny is described by friends as “beautiful, incredibly funny, silly, adorable, and an absolute ‘one-in-a-million’ lady”. They are currently running a GoFundMe campaign to help Penny tick important goals off her bucket list, including a trip to Italy with her husband, John.
Penny said: “I’d been living with cancer for two and half years before I was referred to Pilgrims. I was so isolated at home. I dreaded the idea of hospice care, but when I arrived for my first holistic assessment, it didn’t feel like a place to die – it is a place to live, a caring community. I was greeted so warmly. The reception staff knew who I was and who I was there to see.
“Pilgrims sorted everything for me, they are so helpful and compassionate. I was able to speak with someone immediately; the whole team is efficient. I met Alison Wiltshire, Community Nursing Team Leader and Palliative Specialist Nurse (PSN), and we discussed my history and sorted out my disability badge, benefits, pain medication and future wishes. It’s the first time since being diagnosed that I’ve felt in control and empowered to make decisions about my care, which is phenomenal.”
Alison Wiltshire, Community Nursing Team Leader and PSN, with Penny
A common perception of palliative care is that it takes place only on hospice wards, but the majority of Pilgrims patients are cared for within the east Kent community. In 2022-23, 2,426 patients have had input from the clinical team – PSNs, doctors and Advanced Clinical Practitioners (ACPs) – in the community, including in patients’ own homes.
Penny
Alison added: “Bringing patients into clinic allows them to discover what a hospice feels like, and can allay fears and anxiety about what hospices are. Having someone like Penny experience our community services and be willing to spread the word to encourage others is just what we need. It helps to dispel myths about hospice care.”
Penny is currently accessing Pilgrims’ spiritual care and complementary therapy services. Her dogs, Ruger and Elsa, can also come to the hospice with her.
She continued: “I’m dying – I’m under no illusion about that – but Pilgrims gives me peace of mind; it’s so reassuring knowing that my future care will be on my terms. I think this is really important.
“To anyone being offered hospice care, I would say: “Go for a visit, talk to team, try it out”. You’ll be surprised how positive it is; it’s nothing at all to be scared of.”
Pilgrims Hospices cares for thousands of local people each year, free of charge, during the most challenging time in their lives. They offer care and support in people’s own homes, in the community and in their inpatient units as well as running a 24-hour advice line.
23rd March 2023
Green family go the distance for Pilgrims Hospices
When Rosy Green from Bridge near Canterbury was diagnosed with lung cancer in October 2021, Pilgrims Hospices helped her family to make the most of their time together.
Initially cared for at the Ashford hospice, she then returned home before passing away aged 68 at the Canterbury hospice on 27 January 2022, with her family by her side.
Rosy Green
Rosy was a dedicated and long-standing volunteer within the local community, supporting several causes, including Pilgrims, over many decades.
On Sunday 30 April 2023, Rosy’s family and friends – Team Rosy – took on thePilgrims Hospices Cycle Challenge, riding 50 miles and raising more than £6,000 for local hospice care in her memory.
A much-loved wife, mother, sister, aunt, grandmother and friend
Rosy was married to her husband, Michael, for 44 years, and together they had three children: Jamie, Hannah and Georgina. She was also a much-loved sister, aunt and grandmother. Amongst family and friends and within her local community, she was known for her warm hospitality, great food and organisational skills.
Hannah said: “Mum played such a large role in our lives and we are thankful for so many things. Her friends adored her, too. These are the parts of her life that she most valued and focused all her time and energy on.
“Her dedication to her family was immense; we were always loved and supported. From wonderful school projects, creative birthday parties, summer holiday beach time, numerous clubs and sports teams, she gave us the best start to life.
“Mum had the skill to recognise and reach out to those who needed it; her lifetime of voluntary work depicts the person she was. She cared dearly about the refugee cause and gathered clothing donations, but she truly believed that charity starts on your own doorstep. If we contribute to our local community where we can, we all thrive and build a strong, caring and established community. She will be sorely missed by all.”
“Mum received incredible care”
Rosy’s diagnosis was sudden, and she was initially given just 24-hours to live – but with the right medication, her condition stabilised and she was referred to the Ashford hospice, before returning home where she was cared for by family with Pilgrims’ support.
Georgina reflected: “Mum received incredible care during her stay at the hospice. The positive energy, enthusiasm, genuine kindness and compassion were huge factors in making her well enough to go home. Mum always (and until the end) had a great sense of humour and quick wit, and staff were happy to have a joke with her. She adored them all and was acutely gratefully for her care – she really understood the process and appreciated the kindness.
“Mum had a sweet tooth, so on occasion she would have two puddings instead of a savoury meal; what a nice thing to enjoy whilst you still have an appetite.”
With a combination of physiotherapy, occupational therapy and support from the wider hospice teams, as well as her own determination to get home, Rosy became fit enough to get around with a walking frame. When she returned home, Pilgrims arranged for a suitable bed and equipment to be installed. She was able to enjoy many visitors and home comforts.
Pilgrims were such good listeners when we explained our concerns about medication, Mum’s discomfort, her wishes… whatever it was, they worked with us to achieve what was best for her. Both staff and volunteers were sincere, thoughtful and caring every step of the way.
Georgina
Pilgrims continued to support Rosy and her family with home visits, and they could contact hospice teams 24/7 to access specialist advice whenever they needed it. When Rosy’s condition deteriorated, the family decided that re-admission would be best, and she was transferred to the Canterbury hospice.
Georgina added: “Pilgrims were such good listeners when we explained our concerns about medication, Mum’s discomfort, her wishes… whatever it was, they worked with us to achieve what was best for her. Both staff and volunteers were sincere, thoughtful and caring every step of the way.”
Team Rosy’s fantastic fundraising
On Sunday 30 April 2023, a group of Rosy’s family and friends completed the Pilgrims Hospices Cycle Challenge, raising £6,000 for local hospice care.
Georgina said: “We didn’t do any special training apart from keeping on top of our general fitness. It was definitely a challenge on the day, but the countryside was beautiful and it was amazing to ride as part of a team. The t-shirts we had printed were great, too. We really felt that we were giving back and knew Mum would be proud of us, which gave us a such a strong focus whilst fundraising.
“Crossing the finish line and receiving our medals was a huge relief. Our legs were burning cycling up St. Stephen’s Hill – luckily, Dad had some battery left in his e-bike and took a lot of pleasure in finishing first within our team! I was just so happy we completed our ride without injury or mechanical malfunctions.
“Mum had always been a huge supporter of Pilgrims Hospices in her fundraising and volunteering. It’s an extremely important local charity to all of our family and friends; many of us have received their support and we believe everyone should be able to access this amazing care when the time comes.”
Pilgrims Hospices cares for thousands of local people each year, free of charge, during the most challenging time in their lives. They offer care and support in people’s own homes, in the community and in their inpatient units as well as running a 24-hour advice line.
