Dawn Baldwin from Ramsgate runs The Wooden Box Café, where she hosts a weekly bereavement support group and various fundraising activities for Pilgrims Hospices.

She supports the local charity in memory of her dad, John Humphrys, who received Pilgrims care in 2022.

John was a family man, doting on Dawn and her sister, Claire, and his six grandchildren. He spent 35 years working as a Technical Administrator at Hornby Hobbies in Margate, and before that he was a disc jockey known as DJ Ferret. He was still working full-time at Hornby Hobbies when he was referred to Pilgrims, aged 71, for symptom control of his cancer.

Dawn said: “Although Dad was only in the hospice for a short time, the care was beautiful. We also said a big thank you to Hornby Hobbies after he passed, as they were so supportive as an employer.”

John with his colleagues at Hornby Hobbies, his daughters Dawn and Claire, and his grandchildren Charlie, Lacey and Lillie

The Wooden Box Café was established in Ramsgate but went up for sale, and Dawn began running it in February 2024: “I’d always wanted to have my own cafe, so when I found out I had some inheritance money, I started looking. A good friend told me about The Wooden Box; I’d not heard of it before, even though Dad had only lived round the corner! I thought, “Well, I’ve got this opportunity because my dad’s in a wooden box.” so I took it; I didn’t find this cafe, it very much came to me.”

Dawn hosts a drop-in bereavement support group on Thursday mornings, offering a safe and compassionate space for members of the local community to come together and support each other following bereavement. Everyone is welcome.

“People just sit, have a coffee and a chat, and help each other. One lady who came in asked me what my yellow rose tattoo means and I said it represents strength for everyone fighting cancer, and also my dad’s resilience. It also features in the signage on the outside of the cafe. She then told me that she’d recently moved to the area with her family and her mum had died the day before. She showed me her mum’s knitted heart from Pilgrims – during the pandemic, Pilgrims gave matching knitted hearts to patients and their families, as a way to remain connected despite social distancing restrictions. I showed her my knitted heart, too, as I carry it with me everywhere. Her dad came in shortly afterwards, and we were able to signpost them to local services to help with things like funeral planning.”

Regular customer, Rita, makes crochet trinkets that are sold to raise money for Pilgrims. Dawn added: “Rita’s daughter received Pilgrims care, so it’s her way of giving back and it’s the reason our Pilgrims collection pots fill up so quickly.”

Dawn also displays local artwork, which is available to purchase, and has a small library where customers can borrow books, both in return for a suggested donation to the charity – the bookshelf was even sourced from Pilgrims Tivoli Brooks furniture warehouse. In addition, she plans to hold a weekly book club.

In September 2024, Dawn hosted an open mic event to raise money for Pilgrims, and hopes to put on another in the near future. She is planning much more, too, including a Christmas-themed doggie photo competition, which people can pay £1 to enter to be in with the chance of winning a hamper.

Dawn also attends annual remembrance events at the Thanet hospice: “Trees of Love is the best event of the whole year, and we have a leaf on the Memory Tree for Dad.

“When my dad died, I thought no one would want to listen to me talk about my grief, so I just went straight back to work. I don’t want other people to feel like that – I want to offer this space to others so they know they’re not alone, and support Pilgrims in any way I can.”

The Wooden Box Café is located at 91 High Street, Ramsgate CT11 9RH.

You can follow The Wooden Box Café on Facebook and Instagram.

To find out more about bereavement support at Pilgrims, visit pilgrimshospices.org/bereavement.

National Grief Awareness Week takes place 2-8 December 2024. It raises awareness of the impact of grief and loss on a national platform. To find out more, visit thegoodgrieftrust.org/ngaw.

Pilgrims Hospices is a charity dedicated to providing expert care and support to patients with life-limiting illnesses in east Kent. Our services ensure comfort, dignity, and quality of life for patients and their families, offering compassionate care both in hospice settings and in the community.