Collaboration is key: How Pilgrims Hospices support and empower healthcare professionals
The start of the COVID-19 pandemic highlighted a gap in service provision around palliative care, and demonstrated an urgent need for end-of-life care training in care homes, hospitals and in the community.
Hospices in Kent and Medway, together with Kent Community Health Foundation Trust, worked together to create and deliver simple virtual, bite-sized training sessions throughout the pandemic, from April 2020.
From an initial crisis, an opportunity grew. Having proven the success of delivering education remotely, through Pilgrims’ skills, experience and knowledge, we found that there were high attendance figures and excellent feedback. From this, the idea of working together to both plan and deliver end-of-life care education developed. The Kent and Medway Education Collaborative (KMEC) was then formally established as a multi-provider forum that identifies and agrees the education and training needs for all health and social care professionals in relation to end-of-life care.
In the opening paragraph of this national framework, it states:
Death and dying are inevitable. Palliative and end-of-life care must be a priority. The quality and accessibility of this care will affect all of us, and it must be made consistently better for all of us. The needs of people of all ages who are living with dying, death and bereavement, their families, carers and communities must be addressed, taking into account their priorities, preference and wishes.
The KMEC has accomplished this between April 2020 and March 2021 by ensuring all staff across health and social care bring empathy, skills and expertise and give competent, confident and compassionate care.
The collaborative started building on the work carried out during the pandemic and ensuring core end-of-life care skills are thoroughly embedded in the Kent and Medway health and social care sector and staff. To do this, we have developed the Kent and Medway End-of-Life Care Education Certificate Accreditation System.
After completing the healthcare training, professionals will be equipped to manage patients and their end-of-life needs wherever they want to be, and is considered a cost-saving opportunity due to its recontinuation across east Kent by all care providers.
By helping to shape and develop individual training needs, Pilgrims is proud to offer care professionals improved care skills and empower others to provide great care.
Each year, Pilgrims Hospices give care and comfort to thousands of people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
14th March 2022
Natasha’s Cycle Challenge for Pilgrims Hospices in memory of mum, Karen
Natasha Parker from Sittingbourne was just 17-years-old when her mum, Karen Parker from Chartham, was referred to Pilgrims Hospice Canterbury for specialist end-of-life care.
To give back and say thank you for the support Karen and her family received, Natasha has so far raised more than £1,300 for Pilgrims Hospices through taking on challenges and via Facebook birthday fundraisers. Next up, she and her fiancee, Stefan Montandon, will ride the 50-mile route at Pilgrims Hospices Cycle Challengeon Sunday 1 May 2022.
Natasha remembers how Pilgrims lovingly cared for her family when Karen was approaching the end of her life. She said: “My mum was diagnosed with acute myeloid leukaemia in 2011. She came to the Canterbury hospice the following year, and passed away there on 10 October 2012.
“She wasn’t in the hospice for very long, but the care she and our family received whilst there was second to none. Everyone was so kind and lovely through the most difficult time of my life. I was only 17 at the time; to have people around who cared so much made a huge difference.”
Inspired by her experience of Pilgrims, Natasha has chosen to support the local charity ever since so that others can continue to benefit from its vital, compassionate care.
She added: “I completed two Shock Absorber triathlons in 2015 and 2018 at Dorney Lake, Eton. I also completed the Pilgrims Way Challenge from Canterbury to Dover in 2020 and 2021; I definitely recommend this! This year, I’m doing the 50-milePilgrims Hospices Cycle Challenge on Sunday 1 May.
“I’ve also done some general fundraising using the Facebook birthday donations function. I will continue to raise money for Pilgrims in the future by taking part in more events.”
Natasha is supported in her fundraising by family and friends, particularly Stefan, who takes part in events with her.
She said: “Pilgrims is a cause very close to my heart; they offer somewhere to go when there is really nowhere else. They do such an amazing job of looking after people in their last days, and their families, too.
“Through fundraising, I hope to help ensure that Pilgrims can continue to make the worst moments of people’s lives that little bit more bearable, like they did for me.”
Each year, Pilgrims Hospices give care and comfort to thousands of people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
1st March 2022
Make a Will Month celebrates tenth year of supporting hospice care
In April and May 2022, seven solicitor firms across east Kent are generously giving their time and expertise to write or update Wills, in exchange for donations to Pilgrims Hospices.
This year marks the 10th anniversary of the hospice charity’s Make a Will Month scheme, normally held in February, which has raised over £170,000 for hospice care. For 2022, appointments will be available throughout April and May* for those who wish to make or amend Single or Mirror Wills.
We’ve heard first-hand just how invaluable the work of Pilgrims really is. Many clients choose to support them when drafting their Wills, so we are incredibly grateful for the opportunity to show our support too!
Zara King, Stilwell & Singleton
Ellie Cane, Individual Giving Officer, said:
“We’re delighted to say that we are building on the previous success of this appeal by welcoming two new solicitor firms for Make a Will Month 2022. Martin Tolhurst in Ashford, and Stilwell & Singleton in Deal, Dover and Sandwich have joined us to help more people in east Kent get their Will made.”
One of the many lessons the COVID-19 pandemic has taught is the importance of being prepared for the unexpected, and part of this is ensuring you have a Will in place so you have the reassurance of knowing your wishes will be fulfilled after you’ve gone.
Ellie added: “I’d like to take this opportunity to thank all the firms that have supported Pilgrims over the last ten years by partnering with us for Make a Will Month, and encourage everyone in east Kent to take this chance to make or update their Will whilst supporting their local hospice.”
Your Will is such an important document and there can be no doubt it is worth doing it properly. Making an appointment with one of our experts is a great way to donate to a crucial local charity and receive something of significant benefit to you and your family in return.
Simon Crooks, Boys & Maughan Solicitors
There are seven solicitor firms taking part in Make a Will Month 2022:
Suggested donations are £150 for a straightforward single Will, or £250 for an uncomplicated double Will. Those taking part are also welcome to donate more if they choose. An additional charge will be agreed with the chosen solicitor for a more complex Will.
*Participating month may differ from firm to firm; please check with firms directly.
For more information, including a full list of participating solicitors and their contact details, visit pilgrimshospices.org/makeawill.
Please contact your preferred firm directly to make an appointment.
Each year, Pilgrims Hospices give care and comfort to over 2,500 people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.