19th June 2026

    A tribute to Alex Miles: “Pilgrims go above and beyond”

    Alex Miles from Folkestone was a family man; a devoted husband to Ruth and father to Millie, Jake, Mason, Layla and Bailey, he served as a sergeant in Kent Police and played football for Folkestone Invicta FC.


    In 2019, Alex, then aged 44, was diagnosed with lung cancer, which had spread to his bones. He began treatment and, with his condition managed, was able to live relatively well and even continue working.

    But in 2024, Alex suffered two strokes, after which he was admitted to Pilgrims Hospices for end-of-life care.

    Alex died at the Ashford hospice in September 2024, aged 49.

    Alex and Ruth with family on their wedding day
    Alex with his son, Bailey

    Ruth shares how Pilgrims helped their family to make the most of their precious final moments with Alex, and supported them in their grief after his death:

    “Alex was transferred from hospital; after the second stroke, he wasn’t really conscious, but Pilgrims made him comfortable – it was noticeable as soon as he got to the hospice.

    “As a family, we had such a positive experience of Pilgrims’ care. Alex was only in the hospice for a few days, and although it was never going to be easy, it was as comforting as it could possibly have been. We had a family room, so a few of us could sleep in there with Alex. Friends and family could visit any time to say their goodbyes.

    “I was breastfeeding our youngest child, Bailey, who was just five months old at the time. The kind nurses and staff were so supportive – they made us countless cups of tea and toast, took Bailey for walks and played with him to give us a break, answered our questions, held our hands and simply listened. They even shared their own stories with us; we learned that so many of them have personal experiences of hospice care, which is what inspired them to work for Pilgrims. They did all this whilst keeping Alex comfortable; they really do go above and beyond.”

    “After Alex died, myself and one of Alex’s older children were offered bereavement counselling; we really appreciated that continuity of care. I also had massages from the complementary therapy team, which were lovely.

    “I can’t fault Pilgrims, they’re fantastic.”

    In April 2025, Alex’s family launched the inaugural Miles Memorial Cup – a football match in honour of Alex to celebrate his life, which they plan to make an annual event. On 18 April 2026, the match was held in aid of Pilgrims, raising £4,000 for local hospice care.

    Ruth said:

    “We wanted to give back to those that helped us on Alex’s journey; Pilgrims were able to offer the specialist, compassionate care that Alex needed at the end of his life, when no one else could. If our fundraising helps just one other family to have that same support and peace, it will mean so much to us. We’re lucky to have such brilliant hospice care in the UK, but it is only available thanks to peoples’ generous support and donations – that’s why it’s so important for us to fundraise for Pilgrims.

    “Any opportunity to talk about Alex and have other people remember him, I’ll take it, because he deserves that. It’s very comforting for me. Although Alex’s life was cut short, this is how we can keep his memory alive.”

    Follow @milesmemorialcup on Instagram for news and updates about the annual Miles Memorial Cup.


    Pilgrims Hospices provides compassionate, specialist care free of charge to thousands of people in east Kent each year who are living with life-limiting conditions. Support is offered in patientshomes, in the community, and at our three hospice sites in Canterbury, Thanet and Ashford. We also run a 24-hour advice line.

    12th May 2020

    International Nurses Day: Being a Pilgrims nurse

    Pilgrims Hospices is recognising nurses and key workers on International Nurses Day. To celebrate nurses from across the globe on this day Pilgrims Hospices would like to share a huge thank you to all those who are working to care for people across the world.


    Pilgrims nurses have cared for 1000s of patients, their families and friends in their homes and on the hospice wards for more than 35 years. This year the east Kent community is sharing special messages of thanks with the local charity as lockdown keeps us all social distancing.

    Kate White, Pilgrims Senior Nurse Manager explained: “We’ve received such heart-warming messages from the local community, it is really appreciated by everyone at Pilgrims, and of course it’s lovely to be recognised on our special day.

    “Our nurses and key workers are working tirelessly to ensure patients receive the highest quality care during these difficult times. We understand how important contact is for everyone and we are doing our very best to help patients to feel part of our Pilgrims family whilst their families are caring from a distance.”

    Ryan Mowat and Michelle Bennett, Palliative Specialist Nurses at Pilgrims Hospice Ashford

     

    Sarah Brown, Pilgrims Specialist Palliative Care Community Team Lead added:

    “We have the privilege to support people and their loved ones at such a key time in their lives. The loss of someone you care for deeply or for whom you share special connections can only be described as the most difficult and heart-rendering time for most people.”

    Angela Padgham

    Palliative Specialist Nurse

    “I’m continuing to do my part and helping to support the palliative care patients in the community who we can’t visit.”

     

     

     

     

     

     

    Charlotte Davies

    Palliative Specialist Nurse Community Team Leader

    “I have wanted to be a palliative nurse since I was 10 years old – that’s a long time! Nurses are born, not made and that is especially true of hospice nurses. To me, hospice nursing is more than just being a face or a name on a staff board. It’s the trust that people put in us to ensure they have the care and support both on the inpatient ward and in the community. It’s the understanding that we are with them every step of the way. Like Maya Angleou said: ‘People will forget your name, they will forget what you said, they will forget what you did. But they will NEVER forget how you made them feel.’ I’m proud to be a hospice nurse!”

    Palliative Specialist Nurses

    Pilgrims Hospice Ashford

    “We are all so proud to be nurses. It is a privilege and an honour to be able to care for someone, especially to provide care and comfort to those at the end of their life. We are proud of our jobs and of the place that we work. There is no profession like it!”

     

     

     


    Alison Wiltshire

    Palliative Specialist Nurse and Community Nursing Team Leader

    “I am very proud of what we do and the opportunities we have to make a real difference to someone at the end of their life and I can’t really imagine myself doing anything else.”

     

     

    Kate continued: “Our Pilgrims community extends past the nursing and on to the greater needs of those in our care and their families.  This is why we are encouraging people to think about what needs to be in place in order that their wishes can be met and carried out in a timely and meaningful manner.

    “By engaging with people living with long term conditions at an earlier stage of their illnesses, we believe this will enable people to remain in control and maintain their dignity, focusing on good quality of life, especially when someone’s condition deteriorates. We’re helping our teams to manage through the COVID-19 crisis by ensuring they have sufficient wellbeing resources in place and opportunities to share their concerns for those around them with Pilgrims’ internal support network of carers and advisers.

    My thoughts are; in six months time; we will be able to touch and communicate with our patients without the barrier of a mask. Patients dying in the hospice will have their loved ones with them as they take their last breath. Nurses will be able to focus on what is most important to patients, without fear and restrictions. People with cancers will seek help and support, not being fearful of COVID-19 and ‘putting up’ with symptoms. Nurses will have developed enhanced skills protecting patients, the public, colleagues and themselves, keeping safe.

    Debbie Boots, Advanced Nurse Practitioner

    “Our support teams in catering, counselling, domestic services and so many others are contributing vital assistance for our Pilgrims nurses; we are delighted to be sharing our special day with such special colleagues.”

    Pilgrims Hospices is Still Here, Still Caring. The hard work and dedication do not go unnoticed; now, more than ever, we appreciate you! You can help the Pilgrims nurses to continue with their specialist end-of-life care by making a donation to the Still Here, Still Caring campaign.

    Thank you, your hard work does not go unnoticed.

    Happy International Nurses Day!


    Each year Pilgrims Hospices give care and comfort to over 2,400 people in east Kent who are coming to terms with an illness that sadly cannot be cured.  The charity support patients to live life as well as possible until the very end, free from pain and distress.

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