Bob encourages everyone to embrace Pilgrims Hospices care
When Bob Jager from Greenhill, Herne Bay was offered Pilgrims Hospices care, he didn’t think it was for him. That changed when he visited the Canterbury hospice; now, he wants to spread the word and encourage others to make the most of Pilgrims’ vital services.
Bob, a retired painter and decorator, recently spent time in the Canterbury hospice before returning home to his wife and family. Like so many people, he had heard about hospice care but never experienced it himself.
He said: “My wife, Dot, and our daughter, Lorraine, convinced me to give it a go. When I came to Pilgrims for the first time, I saw how beautiful it is.
“I thought it would be a horrible place. I’d only heard others talk about hospices and the things they said scared me, but I shouldn’t have listened to them. This is why we need to talk about it, because it’s been such a wonderful experience for me.”
Bob’s friend of 60 years, Denis Berwick, added: “Everybody fears it, especially as you get older. I always thought the same as Bob, but coming to see him at Pilgrims was the first time I’d been inside a hospice and I realise now how nice it is.”
Denis and Bob at the Canterbury hospice
Bob and Denis are keen fishermen and members of the Canterbury and District Angling Association (CDAA). Inspired by the care his friend is receiving, Denis plans to organise CDAA fundraisers for Pilgrims in the future to help ensure that others can benefit from Pilgrims’ compassionate care across east Kent.
Bob continued: “The care I’ve received has been wonderful, absolutely marvellous; I’ve been overwhelmed by the kindness, the politeness, the attitude and the friendliness of everybody here. I’m sleeping at night, I’ve got peace and quiet, contentment, and I’m happy. The Pilgrims staff are truly wonderful. The food is really cracking, too, you just can’t knock it.”
“My advice to anyone who is unsure whether hospice care is for them is: Go for it, most definitely. You’re silly if you don’t.”
Each year, Pilgrims Hospices give care and comfort to over 2,500 people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
13th January 2022
Pilgrims nurse Peter retires after 44-year career
Peter Hall from Folkestone was a familiar face at Pilgrims Hospices since its first hospice opened in Canterbury in 1982. Originally a staff nurse, he eventually joined the community team and spent most of his career supporting patients in their own homes across east Kent.
Peter was born in Germany; his father was in the army, so the family travelled often before settling in Folkestone in 1977. He married his wife, Brigid, in 1982 and together they have three daughters: Ruth (36), Rosie (33) and Ann (31).
He said: “I left school with very few qualifications, just an Art O-Level at Grade C. Whilst loafing around, I bumped into a friend doing a pre-nursing course and became inspired by a desire to help people, particularly those who were ill. So, I gathered a few more O-Levels and was accepted into nurse training at Kent and Canterbury Hospital. As part of this, I also completed mental health training at Horton Road and Coney Hill hospitals in Gloucester.”
Pilgrims was built on a foundation of loving people and wanting to serve them at a difficult time. Although initially a Christian organisation, this broad, compassionate ethos laid the foundations for the holistic secular care we have now.
Peter
Peter qualified in April 1982 and shortly afterwards became a Pilgrims nurse; he received a royal handshake from the Queen Mother when she opened the Canterbury hospice that year.
From 1982-83, he worked on the Cheerful Sparrows ward at Queen Elizabeth The Queen Mother Hospital in Margate. He also nursed on the intensive care unit (ICU) at Kent and Canterbury Hospital. Peter returned to Pilgrims in 1988 as a community nurse, supporting patients in the Herne Bay, Thanet and Folkestone areas.
He continued: “I was interested in the holistic nature of palliative care and felt it was a good way to combine my general nursing skills with my mental health training. Interestingly, myself and several ICU colleagues transitioned to palliative care around the same time – Frances Guthrie, the first community nurse at Pilgrims, Penny Coe, Debbie Corke and Jenny Farran. On the ICU, even if a patient is unconscious their families are there for us to talk to, so there are similarities in the way Pilgrims care for the whole family and support them after bereavement, too.
A local newspaper article from 2 November 1990, featuring Peter with his Pilgrims colleagues.
“I loved being out and about and visiting people in their own homes, it’s a different dynamic to the wards. Even though a patient is unwell, they’re still the boss – we don’t come to take over, just to advise and help them achieve their goals as best they can. I especially enjoyed Christmas, it’s fun to see how different families celebrate!”
Peter also worked short spells on the hospice wards. This helped to remind him what the ward environment is like and how colleagues work there, and he would often liaise with them to arrange patient admissions from home to hospice. They also support the community team with syringe driver training, so that nurses like Peter can set them up for patients at home or advise via telephone.
He added: “I worked with lots of lovely people and we were lucky to have access to many different specialities between us – occupational therapists, physiotherapists, counsellors, to name just a few – which is probably something I took for granted over the years. I’ve always found teamworking really enjoyable.
“It also ties in with what drew me to palliative care; Pilgrims was built on a foundation of loving people and wanting to serve them at a difficult time. Although initially a Christian organisation, this broad, compassionate ethos laid the foundations for the holistic secular care we have now.”
I worked with lots of lovely people and we were lucky to have access to many different specialities between us
Peter
During his long career, Peter saw much change within the nursing profession:
“When I started, each nurse had their own caseload, which helped maintain continuity of care but had its downsides, too. The move to corporate caseloads, although more bureaucratic, enabled colleagues to manage your patients if you had a day off. This is where multidisciplinary teamworking shines; everyone pitches in. On the whole, it’s much better for organisation and patient care.
“Over the years, the admissions process from community into the hospice has also greatly improved, which has been nice to see.”
Spending the last part of his career nursing through a global pandemic has presented both challenges and opportunities for Peter and the wider Pilgrims workforce.
He said: “We had to do alot more online so it was tricky; IT is my nemesis! Fortunately, I had lovely colleagues who were very helpful and understanding – I’m not bothered about looking silly so am happy to ask for help. Everyone was so supportive of each other.
“I’d gone part-time by the time the pandemic started, so that eased things and not much changed for me. Telephone contact was a challenge initially, but it made me appreciate being able to visit people again when we could. We also realised that some things can actually be done more efficiently over the phone or online, so this learning will be taken into future practice. For example, we used to have in-person meetings at GP surgeries, which is very time-consuming with needing to travel back and forth, so doing these via Zoom is much better.”
Kate White, Head of Nursing at Pilgrims, added: “Peter has been the fabric of Pilgrims for so many years. His retirement is a great loss to us, but mostly to our patients and their families. Peter has always gone the extra mile, putting the patient at the centre of all he does. I have no doubt he will be remembered fondly by all the people whose lives he has touched. He takes with him a wealth of experience and knowledge as well as a great sense of humour. Peter is genuinely one of the kindest, nicest people you could wish to meet. He doesn’t have a bad bone in his body. He always smiles and has a moment to ask how you are.
“I wish Peter the very best for a long and happy retirement; I am sure he will fill his time continuing to help people, he won’t be able to stop himself!”
Upon retiring, Peter has no immediate plans other than to spend time with his wife and family.
He said: “I’m going to drift into it. I’ve got a 1,000-piece jigsaw puzzle that I’ve always wanted to do but never had the time, so that’s first on my list!
“My wife and I are going to tidy up our church’s garden. Our daughter, Rosie, gets married soon and we’re also planning a trip to Oklahoma, USA next spring to visit our eldest daughter, Ruth, and her family, which will be lovely. We have lots to look forward to.”
We’re looking for people to join us in providing outstanding quality care and support to those who need it most.
If you’re interested in a nursing or care career at Pilgrims, we’d love to hear from you.
Each year, Pilgrims Hospices give care and comfort to over 2,500 people in east Kent coming to terms with an illness that sadly cannot be cured. The charity supports patients to live life as well as possible until the very end, free from pain and distress. Care is provided from three hospice sites in Ashford, Canterbury and Thanet, as well as in patients’ own homes. To offer these services to patients and their families the charity must raise £11 million each year from the generous local community.
11th January 2022
Bousfield family’s fantastic fundraising for local hospice care
Charlotte, Mark and Hugo Bousfield from Canterbury are keen supporters of Pilgrims Hospices; to date, they have raised more than £1,300 for the charity.
They fundraise in memory of Charlotte’s mum, Jane Mounter, who received Pilgrims’ vital end-of-life care at the Thanet hospice in 2017.
Jane
Jane lived in Beltinge, Herne Bay, where she was a well-known member of the local community. She was a devoted wife, mother and grandmother, and a much-loved ophthalmic nurse in the outpatients department at Kent and Canterbury Hospital.
Charlotte said: “She was the life and soul of the party and has left a big hole in our lives.
“When Mum was admitted to the hospice, I was frightened because I thought it was a place of sadness where everything would be very clinical – but I was amazed from the moment I walked in. I was overwhelmed by the kindness and care that Pilgrims’ staff offered, not only to Mum but to our whole family. We could use all the different spaces, including the beautiful gardens, the family room – which was ideal with Hugo, who was four at the time – and the small chapel area for quiet moments of reflection. My mum was made to feel comfortable, reassured and, most importantly of all, normal.”
Mark and Hugo have taken part in Pilgrims’ festive fun-run, Santas on the Run! in Herne Bay, every year since 2017. The family has also supported Pilgrims’ annual Trees of Love remembrance campaign and been involved with several other fundraising activities.
As a family, they fundraise to give back and say thank you for the care Jane received, helping to ensure that others can benefit from local hospice services.
Hugo with his granny, Jane
Charlotte added: “Pilgrims has become a cause incredibly close to our hearts; the work they do day in and day out to make the most painful moments in life a little bit easier, more bearable and totally human, is nothing short of amazing. We will always be grateful for those last moments with Mum in such a safe place.
Mark and Hugo at Santas on the Bay!
“They’re a great local charity, and we are forever connected to them through my mum. Pilgrims help thousands of people every single day to make their last moments with special people matter. Through fundraising, we hope to raise awareness of this great cause and offer a small gesture that might help other families in difficult times.”
Each year, Pilgrims Hospices give care and comfort to over 2,500 people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
26th October 2021
Julie puts her best foot forward for Pilgrims every day
Occupational Therapy is an essential component of the care and services provided by Pilgrims Hospices. Julie Cox is an Occupational Therapist based in the Thanet hospice, with a career in social services spanning over two decades, she’s dedicated her skills to the hospices for the past six years.
Her role as a Palliative Specialist Occupational Therapist has supported hundreds of patients with their personalised practical, psychological and emotional needs of people approaching end of life.
Julie said: “My role at Pilgrims is always interesting; I support patients on the ward and out in the community. Applying my skills to meet each individual’s needs can be really rewarding. Whether it is providing the correct piece of equipment to allow someone to get home or improve their independence, encouraging patients to continue to do the things that are important to them or, to give them support to manage symptoms, it’s a unique place of work.”
Julie with some of her medals
She added: “It’s been a difficult and challenging 18 months for the team at Pilgrims Hospices. For my own wellbeing, I love to be outside and I have enjoyed taking on some interesting fundraising challenges this year. It’s been fun, keeping me fit and also helped with fundraising for Pilgrims.”
Julie took part in the Canterbury Half Marathon in August, she explained: “The runners pass close to where I live in Canterbury, and I’ve been cheering them along for around 20 years now! I was never a runner up until around 10 years ago when I thought I would give it a go. I’m pleased I did the Canterbury Half, it was a challenge but so rewarding to have completed it.”
Julie has just completed the virtual London Marathon. Along with her running, Julie has taken on the Pilgrims Cycle Challenge over the years. Doing the 55k Pilgrims Way Challenge walk was the hardest one of all and there was a real sense of achievement arriving at Dover Castle after a long day walking.
Well done Julie for being a superstar fundraiser and one of our extremely valued hospice team.
Pilgrims palliative specialist occupational therapy offers personalised support for social, practical and emotional needs of people approaching end of life.
It enables people and their families to live independently and maintain meaningful occupations in accordance with their preferences for as long as they are able.
Occupational Therapy aims to bring purpose and meaning to a person’s life by promoting independence, choice, dignity and quality of life. Occupational Therapists work with patients and those important to them, together with the multidisciplinary team, to identify priorities and goals. Pilgrims Hospices’ Occupational Therapists work with people in the hospice, in their own homes or via the virtual Therapy Centre.
If you are interested in working for Pilgrims Hospices, click here for more information on available opportunities: pilgrimshospices.org/jobs
Pilgrims Hospices cares for more than 2,500 local people each year, free of charge, during the most challenging time in their lives. They offer care and support in people’s own homes, in the community and in their inpatient units as well as running a 24-hour advice line.
11th October 2021
Martyn braves Firewalk and other challenges for local hospice care
Martyn Battrick from Hawkinge near Folkestone experienced Pilgrims Hospices first-hand when his mother, Mary (Madge) Elliott Battrick, was cared for at the Ashford hospice in 2004.
To give back and say thank you, Martyn is a keen fundraiser for Pilgrims; to date, he has raised more than £500 for local hospice care.
Martyn completed the Pilgrims Way Challenge in June 2021, and will brave a barefoot Firewalkacross red-hot coals held in the Ashford hospice gardens on 29 October 2021. He also plans to take on the Three Peaks Challenge for Pilgrims in 2022. His fantastic fundraising will enable the charity to keep providing vital, compassionate care to people across east Kent when they need it the most.
Mary was born in Waterhouses, County Durham on 26 February 1922. During WW2, she was an ambulance and heavy vehicle driver for the Auxiliary Territorial Service (ATS). She met her husband, David, at that time in Hull, Yorkshire, where he was working as a Naval Officer. They married in 1945 and enjoyed a rich and varied life, raising a family and travelling around the world, and living in Plymouth, Devon and Durban, South Africa – where David sadly died on 16 June 1997.
Mary (third from left) with her ATS friends during WW2
On the morning of that day, Martyn took on and successfully completed his biggest challenge to date, the famous Comrades Marathon (a 90km ultramarathon) with an 11 hour cut-off, in his dad’s name.
Martyn said: “If you don’t make it you get nothing; no medal, no ribbon, no certificate – nothing! My time was 10h 44m 01s. I’d seen Dad in hospital the day before and told him I was a little unsure of my ability to do the run (having never run that far before – most was 56km – and I’d never previously failed at anything I had set out to do). We expected Dad to come home from hospital on the Monday, but he died of a myocardial infarct at 04:30 that day, whilst I was walking in the dark to the start of the race. They called me on the PA system but I didn’t hear it.
“Dad’s last words to me as he called me back from leaving when Mum arrived to sit with him were, “Get the medal for me”. I heard of his death at about the 55km mark but resolved to get the medal first and foremost and deal with the sadness later. I got the medal and it was cremated with him.”
Mary and David at home in South Africa (1985)
Mary found it difficult being without her life partner. She returned to England and settled in Folkestone; near to her eldest son, Michael, and her daughter, Barbie (who had also recently returned to England from Durban). David would have been 100 years old on 22 October 2021.
Later in life, after being diagnosed with pancreatic cancer, Mary spent time in Pilgrims Hospice Ashford where she died on 22 March 2004.
Mary with her grandson, David, at the Ashford hospice (March 2004)
Martyn continued: “I was still overseas when Mum went into the hospice, though I had visited her a couple of months before then. After her diagnosis, she moved in with my brother and sister-in-law, Michael and Ros, in Folkestone and remained in their care until she was admitted to Pilgrims.
Mary and David on David’s naval business in Antwerp (c. 1950)
“My eldest son, David, travelled from South Africa to see his grandma in the hospice.
“Michael and Ros visited daily. After Mum had a stroke they and Barbie kept up a 24-hour vigil at her bedside. The medical staff were truly excellent, and could not have been more kind, helpful, and understanding. We were more impressed than we could ever say. Thank you.”
Martyn now enjoys supporting Pilgrims by taking on fundraising challenges for the charity.
He said: “I entered the Pilgrims Way Challenge 2021 with my niece, Samantha (Mum’s granddaughter), and her husband, Steve. We chose the 55km route from Wye to Dover – the 25km and 35km were out of the question for me, I’m an all or nothing man! – and completed it in under 11 hours, including stops. We’ll likely do it again!
“Now we know about the various events Pilgrims offer, we will do more. I’ve already signed up for theFirewalk challenge on 29 October 2021 and plan to tackle the Three Peaks Challenge in mid-2022. We’re supported in our fundraising by family, both here and overseas, and others including staff at Saga in Folkestone, where Samantha works.”
Martyn added: “Pilgrims is a kind and caring organisation, there to comfort and support those who are facing their last days; the benefit of knowing that the best that can be done is in place gives relief and solace to families at a very difficult time.
“As a family, we know from personal experience about Pilgrims’ wonderful work; we fundraise so that this can continue. We also know others who have been supported by the charity, and we have friends who have volunteered for Pilgrims, too. It’s a local charity for the people of Kent – our home.”
Mary with her four children: Martyn from South Africa, Barbie, Robert from North Carolina, USA, and Michael behind (February 2004 )
Pilgrims Events Manager, Robert Grew, explained: “It’s supporters like Martyn and his family that mean Pilgrims can continue being there for the many others that will need our care in the future. By taking on such challenges and raising vital sponsorship, he is enabling others to receive the skilled and compassionate end-of-life care they deserve, just like Mary.
“I’m sure thoughts of his mother will bolster his nerve and spur him across the Firewalk on 29 October. Good luck, Martyn!”
You can keep up with Martyn’s fundraising and sponsor him on his JustGiving page.
Each year Pilgrims Hospices give care and comfort to over 2,500 people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
8th October 2021
Leave no one behind: Equity in access to palliative care on World Hospice and Palliative Care Day
On Saturday 9 October, Pilgrims Hospices will celebrate palliative care, showing how vital it is, and why we must make sure everyone has access, no matter where they live, who they love, what their age or their background.
Pilgrims Hospices is taking the opportunity to recognise and celebrate the care we provide to the people of east Kent. It’s a chance to demonstrate the value of support, care and share what matters to us as individuals at the end of our lives.
Sophie Van Walwyk, Head of Psychosocial and Wellbeing Services
The pandemic has had a huge impact on the hospice and end of life sector. We’ve had to adapt, and have been working continuously to create new, innovative services to keep patients safe and connected, both at home and in our inpatient units. From setting up virtual exercise classes to bereavement counselling and therapy sessions online, we have gone above and beyond to reach out to patients and families with care they so desperately need.
Sophie Van Walwyk, Pilgrims Head of Psychosocial and Wellbeing Services said:
“Hospice care isn’t just about caring for people in the last few days of their life.
“Adjusting to and living with a life limiting condition, or caring for someone who is, can have a huge impact, and it is so important to recognise and support an individual’s whole wellbeing and not just their physical health.”
Pilgrims Therapy Centre Wellbeing services are an integral part of the specialist care and support provided to patients and families.
Pilgrims Wellbeing groups and programmes are all designed to enable patients and carers to live well in both mind and body for as long as possible.
A dedicated team of nurses and carers, along with a broad range of therapists and support staff, provide the very best way to:
Support people to cope with the practical and emotional challenges they are facing when living with a life limiting condition, or caring for someone who is
Help people to understand their condition, to prepare and plan for their future
Inform people of the help and support that is available to them and ensure they are receiving all their entitlements
Give people opportunities to learn from each other through shared experiences and gain peer support from others in similar situations
Teach people strategies to manage and cope with common symptoms and to improve their wellbeing through physical activities and relaxation methods
Encourage people to engage in new activities and learn new skills to promote a greater sense of wellbeing
Link people with other groups and services in their local community that can also support their wellbeing
Do you want to learn more about Pilgrims Hospices care?
Are you someone who needs our support, do you need to speak to a member of our team for advice?
Would you like to learn more about working or volunteering for Pilgrims Hospices? There are many rewarding opportunities to consider, it will surprise you.
Visit pilgrimshospices.org or call our helpline on 01233 504 133, and the team will signpost you to the correct departments for more information.
Each year Pilgrims Hospices give care and comfort to over 2,500 people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
