Nurse Shayla shares what she loves about working for Pilgrims Hospices
Helping to improve someone’s quality of life, at a point when it’s most precious, can lead to great job satisfaction.
Shayla Raine, from Margate is a Pilgrims’ Palliative Specialist Nurse (PSN) at the Thanet hospice in Margate. She joined the team recently from a district nurse background. Shayla shares how she became interested in end-of-life care and what she loves about her role.
Shayla said: “I thought I knew end-of-life care well, it’s only being here at Pilgrims Hospices, that I realised that there is so much more to know and learn, so much more that families need support-wise and so much more time that is needed with the patient and relatives to enable a peaceful end.”
Palliative care nurses provide care that helps patients maintain physical, mental, and emotional health. They take the time to understand the needs of each patient in order to provide a customised treatment plan that provides lasting relief.
Shayla, who is originally from Suffolk, moved to Kent as a young girl and told us:
“Nursing was never something I thought of doing as I grew up, I sort of, fell into the job. I was a cleaner at QEQM hospital for about two years; loved what I was seeing and wanted to be a healthcare assistant. Whilst cleaning the ward one day, a visitor said ‘come and work for me’. When I asked what she meant, she informed me she was a nursing home manager. I said I wanted to be a carer not a cleaner anymore and I was offered an interview there and then.
“I worked for the nursing home for about two years, made my way to a senior position and often helped the trained nurses with their duties. One day, one of the nurses asked why I hadn’t done my nursing training? I never thought I would be able to, the manager arranged for me to complete my access level three course and helped me apply for nursing. I managed the course over four months and started my nurse training very quickly. Thirteen years on, I have never looked back.”
Shayla on her motorbike
Kate White, Head of Nursing, says: “It is a pleasure to welcome Shayla to our community nursing team in Thanet. She joins a team of experts providing high quality service to the people of east Kent and I am sure will be a great asset with her wealth of experience.”
Shayla added: “I have always been a community nurse since qualifying in 2010, became team lead in 2015 and completed my District Nurse degree in 2018-2019.
“I became an end-of-life champion for the community nurses and really loved the EOL/palliative side of my role. When I decided it was time to change my pathway, I saw the job advertised for the palliative specialist role and jumped at the chance.
“The team at Thanet are amazing, I have never felt so supported.”
Shayla explained: “It’s really important to look after your own wellbeing, and when I’m not working, I enjoy riding my motorbike, reading, and watch a lot of comedy to relax. I have lots of reptiles too, so I am always pre-occupied looking after someone or something!”
If you’re interested in a nursing or care career at Pilgrims, we’d love to hear from you.
Check out our current vacancies for more information and apply today:
Pilgrims Hospices cares for thousands of local people each year, free of charge, during the most challenging time in their lives. They offer care and support in people’s own homes, in the community and in their inpatient units as well as running a 24-hour advice line.
28th April 2022
A big Pilgrims Hospices thank you to the The Hospital Saturday Fund
At its heart, Pilgrims Hospices is dedicated to ensuring people living with a terminal illness can access the quality care and comfort they deserve, so it is with deep gratitude that we have been awarded another amazing grant from The Hospital Saturday Fund, which has been used to purchase an Ocean VIP Shower Chair for use on the inpatient unit at Pilgrims Hospice Thanet.
To manage many of the symptoms of an incurable disease, Pilgrims aims to be able to provide the best equipment to its patients. We need to guarantee that our patients’ care and comfort is uppermost. This is one of the main costs associated with our work; as specialist equipment is expensive to purchase and is well-used.
This vital piece of equipment is already being used on a regular basis to move our patients safely from their beds to the toilet/shower with extra gentle care and dignity. The shower chair is also helping to reduce physical strain on the clinical teams’ necks and backs when moving patients.
We’re so grateful to The Hospital Saturday Fund for choosing to support Pilgrims Hospices once again, and helping to ensure we remain here for our patients and their families, now and in the future. Together, we make a difference.
Thank you!
Pictured below: Occupational therapists from Pilgrims Hospice Thanet with the new shower chair
Each year, Pilgrims Hospices give care and comfort to thousands of people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
2nd February 2022
Kathleen retires after 13 years with Pilgrims Hospices Wellbeing team
Pilgrims Hospices much loved Wellbeing Practitioner, Kathleen Steele, recently retired from the Thanet hospice after 13 years of caring and supporting patients’ wellbeing needs. She leaves behind a wealth of creative knowledge and a legacy of virtual therapy videos for patients to help them interact with the Wellbeing team from the comfort of their own homes.
Kathleen joined Pilgrims from a career in supported learning services for people with learning disabilities.
She told us: “I noticed the vacancy with Pilgrims and immediately felt it was a good match for my skills and I definitely wanted to remain in vocational services.
“I have loved my time with Pilgrims, it’s such a rewarding role helping to support people to live as actively as possible earlier in the course of their illness and assisting them to remain independent and positive by sharing time with our support team and others using our services.”
Kathleen at a Therapy Centre session
During her time with Pilgrims, Kathleen contributed to the wellbeing of thousands of service users who have come to the Therapy Centre day services for a wide variety of therapy sessions.
Kathleen with her colleague, Chris
Kath from Cliffsend, said that she’s looking forward to spending more time with her husband Alan, and becoming even more proficient on her paddleboard; they have some well-earned holidays planned too. She has been studying the ancient Chinese art of brush painting, and looks forward to spending more time on her creative hobby.
Kath said: “I’ve always been a creative person and the Chinese brush painting is so therapeutic, and relaxing. The art form has been around for more than 6,000 years, it’s the traditional art of painting on rice paper or silk with a natural animal-hair brush and ink. I describe my style as abstract and I’m looking forward to challenging myself with some imaginative painting with my newfound free time.”
Kathleen with her colleague, Sophie
Kyla from Pilgrims’ Complementary Therapy team said: “I’ve worked closely with Kathleen on many projects and her legacy of ideas and creative thinking will continue to be part of Pilgrims Wellbeing programmes. I wish Kathleen a very happy retirement, and hopefully she will pop in to see some of her friends here at the hospice now and again.”
Each year, Pilgrims Hospices give care and comfort to over 2,500 people in east Kent coming to terms with an illness that sadly cannot be cured. The charity supports patients to live life as well as possible until the very end,comm free from pain and distress. Care is provided from three hospice sites in Ashford, Canterbury and Thanet, as well as in patients’ own homes. To offer these services to patients and their families the charity must raise £11 million each year from the generous local community.
11th January 2022
Bousfield family’s fantastic fundraising for local hospice care
Charlotte, Mark and Hugo Bousfield from Canterbury are keen supporters of Pilgrims Hospices; to date, they have raised more than £1,300 for the charity.
They fundraise in memory of Charlotte’s mum, Jane Mounter, who received Pilgrims’ vital end-of-life care at the Thanet hospice in 2017.
Jane
Jane lived in Beltinge, Herne Bay, where she was a well-known member of the local community. She was a devoted wife, mother and grandmother, and a much-loved ophthalmic nurse in the outpatients department at Kent and Canterbury Hospital.
Charlotte said: “She was the life and soul of the party and has left a big hole in our lives.
“When Mum was admitted to the hospice, I was frightened because I thought it was a place of sadness where everything would be very clinical – but I was amazed from the moment I walked in. I was overwhelmed by the kindness and care that Pilgrims’ staff offered, not only to Mum but to our whole family. We could use all the different spaces, including the beautiful gardens, the family room – which was ideal with Hugo, who was four at the time – and the small chapel area for quiet moments of reflection. My mum was made to feel comfortable, reassured and, most importantly of all, normal.”
Mark and Hugo have taken part in Pilgrims’ festive fun-run, Santas on the Run! in Herne Bay, every year since 2017. The family has also supported Pilgrims’ annual Trees of Love remembrance campaign and been involved with several other fundraising activities.
As a family, they fundraise to give back and say thank you for the care Jane received, helping to ensure that others can benefit from local hospice services.
Hugo with his granny, Jane
Charlotte added: “Pilgrims has become a cause incredibly close to our hearts; the work they do day in and day out to make the most painful moments in life a little bit easier, more bearable and totally human, is nothing short of amazing. We will always be grateful for those last moments with Mum in such a safe place.
Mark and Hugo at Santas on the Bay!
“They’re a great local charity, and we are forever connected to them through my mum. Pilgrims help thousands of people every single day to make their last moments with special people matter. Through fundraising, we hope to raise awareness of this great cause and offer a small gesture that might help other families in difficult times.”
Each year, Pilgrims Hospices give care and comfort to over 2,500 people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
21st December 2021
The Fanneran-Mullins family melt hearts with Chocolate Oranges for Pilgrims Hospices
A Chocolate Orange treat for staff on all three Pilgrims Hospices sites was delivered by the Fanneran-Mullins family last week. As part of Team Chocolate Orange, Kevin Mullins, Katrina Fanneran-Mullins and their children have been collecting donated oranges from local schools and organisations to bring Christmas cheer. It’s their way of sending a much-deserved thank you for providing essential services 365 days a year, caring for those in need and their loved ones, and for always being there when they are needed.
The children, Ethan Fanneran-Burley, from year eight St. Anselm’s Catholic School, Kaitlyn Fanneran-Mullins, from year three and Cohen Fanneran-Mullins, from year one whom both attend Bridge and Patrixbourne CEP school arrived with boxes of chocolate treasure for the Pilgrims staff. The treats were donated by both schools, Faversham Town Walking Football, St. Stephens Golf Society, and the Royal Mail Whitstable and Herne Bay delivery offices.
The Team Chocolate Orange campaign was started by Chris Lamb, whose son, Elliott, spent a lot of time in hospital and very sadly passed away just before Christmas 2010, aged just four years old. The following year Chris decided he wanted to do something positive to cherish Elliott’s memory and Team Chocolate Orange was born. Seeing the campaign as a way to turn a negative into a positive, Chris embarked on a mission to thank NHS staff for all they did and decided to give a Chocolate Orange to as many of them as he could.
Having started in St. Helens, Merseyside in 2011 with 145 Chocolate Oranges, the campaign, now running in areas from Newcastle to London, has resulted in over 100,000 donated Chocolate Oranges being gifted to deserving recipients.
Kevin said: “With the unparalleled pressure brought about by COVID-19 on the NHS, emergency services, and care settings, we were even more determined to spread gratitude and gift appreciation under the banner of Team Chocolate Orange here in Kent. Personally, we have the extra motivation of the importance of the NHS in our own lives, as they continue to play an invaluable role in our son Ethan’s care. He is under the lifetime care of Great Ormond Street Hospital and we are excited at the prospect of sharing some joy and thanks with those who support people with the greatest need.
“My family is honoured to have joined Team Chocolate Orange and have been collecting donations of Chocolate Oranges over the past fortnight.
“It was lovely to meet with some of the Pilgrims team, the kids loved dropping off the Chocolate Oranges and were really excited that the staff will arrive at work to be greeted by a festive confectionery.”
Leila Ilkhan, Pilgrims community fundraising manager said: “On behalf of everyone at Pilgrims Hospices I would like to say a very big thank you to you for thinking of our charity and delivering chocolate oranges for our staff to enjoy.
“It is heart-warming to see people in our community wanting to spread some joy and I look forward to sharing your token of gratitude with our nurses, doctors and wider clinical teams over the next couple of days.
“Team Chocolate Orange has started something truly fantastic and it is wonderful that you are bringing this to Kent to continue this generous act of giving.”
Pilgrims supports thousands of patients and their families in east Kent each year. The charity has faced huge challenges over the last 18 months due to the COVID-19 pandemic. The gift of a chocolate orange to each of the team will no doubt be enjoyed with a cup of tea on tea breaks and lunch times. Pilgrims wish to thank Kevin, Katrina and their children for such a thoughtful gesture and would like to wish them a very merry Christmas.
You can keep up to date with Team Chocolate Orange on Facebook and Twitter.
Each year Pilgrims Hospices give care and comfort to over 2,500 people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
20th December 2021
Trees of Love raises £1 million for hospice care!
This year, Pilgrims Hospices welcomed over 1,200 people to their Trees of Love remembrance services, held throughout December 2021, at the hospices in Ashford, Canterbury and Thanet, and at indoor venues in New Romney, River, Cheriton, Charing and Barham.
Those remembering lost loved ones this Christmas dedicated doves to hang on the trees at each venue, or at home, to be illuminated throughout the festive season. All were then invited to join together to share their memories at the event or service of their choosing, where they enjoyed carol singing and warm mince pies.
This year also marks an incredible achievement for east Kent’s largest remembrance services, as Ellie Cane, Individual Giving Officer, explains:
“This very important remembrance service has been running for more than 20 years, and in that time we are pleased to say that we have just reached the milestone of raising over £1 million for the hospices! We’d like to thank all those who’ve supported this appeal over the years, and also to our incredible volunteers who help us make it happen each and every year.”
Pilgrims partnered once again this year with Firmager Funeral Directors, All Souls Church and School, St Peter and St Paul Church, and the Westerleigh Group to put on these very special events, allowing more people in east Kent who have lost loved ones to attend.
Ellie added: “The response to the appeal has been incredible, and we want to say a huge thank you to everyone that has dedicated a dove so far this year, and on previous years. Your support has meant we can continue to be still here, still caring even during difficult times.”
Pilgrims will continue to take donations for dedicated doves across the festive season. Contact their Supporter Relations Team on 01227 782 062 or visit pilgrimshospices.org/treesoflove to donate and dedicate a dove.
Each year Pilgrims Hospices give care and comfort to over 2,500 people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
