Pilgrims Hospices Faversham shop celebrates 40 years of community spirit
The Pilgrims Hospices shop on West Street, Faversham, is celebrating an incredible 40 years of service to the local community.
Over the past four decades, this beloved shop has become a cherished part of Faversham life, offering everything from unique finds to a welcoming smile.
As part of the Pilgrims Hospices family, the shop plays a vital role in supporting compassionate end-of-life care across east Kent.
Jan, Faversham shop volunteer
Exciting refurbishment ahead
To mark this special occasion, the Faversham shop will be closing its doors temporarily from Monday 30 September 2024 for a fresh and fabulous refurbishment. The shop will reopen on Thursday 24 October at 10am, unveiling a vibrant new look that seamlessly blends its rich history with modern updates.
Manager Rob Adams and his dedicated team are eager to welcome customers back to a shop that retains its warm, familiar atmosphere while offering some exciting new touches.
This will be a fantastic opportunity for shoppers to grab brand new high street clothing at incredible charity shop prices. With racks full of unworn items, this is a rare chance to refresh your wardrobe while supporting a cause close to the heart of the Faversham community.
Sustainability and community first
In keeping with the growing trend toward sustainable shopping, the shop’s commitment to rehoming preloved items has never been more relevant.
By shopping at Pilgrims, customers not only find great bargains but also contribute to reducing waste, all while supporting essential hospice care for those who need it most.
Voices of the volunteers
The shop’s success over the years wouldn’t have been possible without the unwavering dedication of its volunteers, many of whom have been with the shop for several years.
Anne, from Yorkletts, has volunteered for over three years. After receiving care for her father-in-law from Pilgrims Hospices, she was inspired to give back:
“It was an obvious choice to volunteer here. The team is fantastic, and we share so many laughs. It’s a great place to be, and I feel like I’m doing something meaningful for the community.”
Sara, a local Faversham resident, found her place at the hospice shop after retiring from public service:
“This shop has given me a renewed sense of purpose. It’s not just about sorting donations, it’s about meeting people, making friends, and being part of something bigger. I’m so excited to see the fresh new look.”
Anne and Sara, Faversham shop volunteers
Jan, who has volunteered for almost eight years, also shared her thoughts:
“I’ve lived in Faversham for 45 years, and this town has an incredible community spirit. Volunteering at the shop keeps me connected, and I love every minute of it.”
A heartfelt thank you
Rob Adams, the shop’s manager, extended his gratitude to everyone who has supported the shop over the years:
“We’re so proud of what we’ve achieved, and we couldn’t have done it without the help of our amazing volunteers and loyal customers. The shop is more than just a place to find a bargain — it’s a part of Faversham’s fabric. Thank you for 40 years of support, and here’s to many more!”
Join us!
The Pilgrims Hospices Faversham shop invites you to join in the celebrations on Thursday 24 October. Whether you’re hunting for high street treasures, seeking unique vintage finds, or simply want to soak in the community spirit, we can’t wait to welcome you through the doors of our newly refurbished shop!
For updates on the grand re-opening and the Brand New With Tags event, keep an eye on our Facebook and Instagram.
Pilgrims Hospices is a charity dedicated to providing expert care and support to patients with life-limiting illnesses in east Kent. Our services ensure comfort, dignity, and quality of life for patients and their families, offering compassionate care both in hospice settings and in the community.
22nd May 2024
Steven: “I’m privileged to work with incredibly awe-inspiring volunteers”
Steven Joseph from Ashford started volunteering at Pilgrims Hospices’ Hythe shop in 2021. The time he gives makes such a positive difference to people across east Kent who are in need of Pilgrims’ vital, compassionate care.
Steven shares what he enjoys about his role and encourages others to embrace volunteering.
Steven started volunteering because he wanted to give back to his local community and help others.
He said: “I’m privileged to work with incredibly awe-inspiring volunteers who are highly accomplished and show remarkable compassion, much witty humour and a rare elegance in their can-do work ethic, all while raising funds for Pilgrims.
“Volunteering in the Hythe shop helps to generate valuable income for the charity; my role includes serving customers, merchandising and sorting stock for sale.”
Volunteering for Pilgrims is very rewarding, whatever role you choose. The diversity of the volunteer team, with their many different experiences, benefits everyone involved – patients, families, staff and volunteers alike.
Steven
Joanne Mardle, Hythe Shop Manager, said: “Steven has been a great asset to our team; he is always willing to help in any way he can.”
Steven added: “Volunteering for Pilgrims is very rewarding, whatever role you choose. The diversity of the volunteer team, with their many different experiences, benefits everyone involved – patients, families, staff and volunteers alike.”
Volunteers’ Week celebrates the amazing contributions volunteers make to communities across the UK. The celebration starts on the first Monday in June every year. It’s a chance to recognise, celebrate and thank the UK’s incredible volunteers for all they contribute to our local communities, the voluntary sector, and society as a whole.
Each year, Pilgrims Hospices give care and comfort to thousands of people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
Michael: “Volunteering is one of the best things you can do”
Michael Reynolds from Ramsgate volunteered within Pilgrims Hospices’ retail team from 2021-2022. He enjoyed his role at the Ramsgate shop, helping with the day-to-day operations that keep it running smoothly and provide an excellent experience for both customers and donors.
The Pilgrims team helped Michael to develop his skills, and he felt so supported that he ultimately found permanent employment as a Retail Supervisor at a local Morrisons Daily store.
The thank you card that Michael gave to the Ramsgate shop team when he left his volunteer role at Pilgrims
Michael shares how his volunteer role made a positive impact in his life and why others should get involved.
Michael’s mum, Sara, was diagnosed with cancer in 2017 and cared for by Pilgrims towards the end of her life.
Michael said: “Before I started volunteering, my mental health was not at its best. My mother passed away in 2019, after which I’d planned her funeral and had to try to find somewhere to live. I didn’t think I was ready for work, or even ready for anything. I’d barely had time to grieve.
“But I couldn’t stay at home, moping around. My friends had been so supportive but I needed to get out there.
“I heard that Pilgrims’ Ramsgate shop was looking for volunteers and decided to go for it. Pilgrims had been so wonderful and supported Mum and my family during her battle with cancer – some of the staff even attended her funeral. I wanted to give back however I could; volunteering seemed like a fantastic way to do that.
“When I started, I was very much “in my shell”, but over time I gained confidence. At the Ramsgate shop, I didn’t have colleagues, I had a family. I loved every moment. I operated tills, processed donations, priced them up and helped move furniture donations. I had a wonderful relationship with staff and customers alike and thoroughly enjoyed my time as a volunteer.”
It’s one of the best things you can do; you meet great new people, gain valuable experience, and develop truly helpful life skills. Volunteering is a crucial part of supporting your local community and the charity you are volunteering for.
Michael
Alex Hancock, Shop Manager, added:
“When Michael started with us, he was very shy. As time went on, his confidence grew. He was always very polite, helpful, and an absolute credit to the store. So many customers and volunteers would compliment his manners and courteousness. He became a real asset to the team, willing to step in at short notice if needed. I was delighted when Michael got the job at Morrisons Daily, but also gutted for the store as I knew we were losing a valuable part of the Ramsgate family. We wish him all the very best in his role and future career.”
And what would Michael tell someone who is considering volunteering for Pilgrims?
“It’s one of the best things you can do; you meet great new people, gain valuable experience, and develop truly helpful life skills. Volunteering is a crucial part of supporting your local community and the charity you are volunteering for. Never, ever, pass up the opportunity.
“By volunteering for Pilgrims, you become part of a family who all want to do right by the community. Pilgrims pulled me out of a depressed state and pushed me to do better for myself, and now I’m a Retail Supervisor.
Volunteers’ Week celebrates the amazing contributions volunteers make to communities across the UK. The celebration starts on the first Monday in June every year. It’s a chance to recognise, celebrate and thank the UK’s incredible volunteers for all they contribute to our local communities, the voluntary sector, and society as a whole.
Each year, Pilgrims Hospices give care and comfort to thousands of people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
14th May 2024
Music and Media sale to rock Canterbury in support of Pilgrims Hospices
Get ready to groove and give back! Pilgrims Hospices is thrilled to announce its upcoming Music and Media Sale on Saturday, May 18th, at St. Peter’s Church Hall, St. Peter’s Street in Canterbury. This one-of-a-kind extravaganza promises an unparalleled collection of 100,000 CDs, vinyl records, DVDs, books, and media-related merchandise, all available at rock-bottom prices starting as low as 50p.
Music enthusiasts and media lovers alike are invited to delve into a treasure trove of sonic delights. With an impressive line-up spanning from the iconic Rolling Stones and Beatles to the timeless tunes of George Michael and the beats of hip-hop masters, there’s something for every musical palate.
Expect massive deals on great artists, many on special three-for-two offers, and every opportunity to pick up an amazing bargain. The Pilgrims team will be on hand with their vast product knowledge to help shoppers and dealers alike find those special items that hit that musical spot.
But it’s not just about the tunes! St. Peter’s Church Hall, St. Peter’s Street, Canterbury, CT1 2BE, will transform into a haven for media enthusiasts, offering an array of T-shirts and memorabilia for fans to cherish. Whether you’re a vinyl collector, DVD aficionado, or searching for the perfect concert tee, the Massive Music and Media Sale has something for everyone.
What sets this event apart is its commitment to eco-friendly practices. Pilgrims Hospices recognises the importance of sustainability and encourages patrons to participate in environmentally conscious purchasing. By choosing to buy from this event, attendees not only add gems to their music collections but also contribute to the noble cause of supporting end-of-life care at Pilgrims Hospices.
Jonathan Gummer, E-commerce Manager at Pilgrims Hospices Retail, expressed his excitement about the event, saying, “We’re thrilled to host this electrifying event that combines the love for music and media with the spirit of giving. It’s a fantastic opportunity for the community to come together, enjoy great music, find unique treasures, and support a cause that makes a real difference in people’s lives.”
Can’t make the date? Fear not!
Visit the Pilgrims Hospice eBay site, where you’ll find many interesting and collectible items that might just pique your interest.
For more information, please contact: Jonathan Gummer, E-commerce, Pilgrims Hospices Retail at [email protected] or telephone 07972 855 204.
Join us on Saturday, May 18th, for an unforgettable day of music, media, and philanthropy. Let’s rock Canterbury and make a difference in the lives of those in need!
Each year, Pilgrims Hospices give care and comfort to over 2,500 people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity supports patients to live life as well as possible until the very end, free from pain and distress.
20th December 2023
Hannah shines with sustainable creativity in Pilgrims Hospices Store 50 window displays
Pilgrims Hospices is proud to spotlight the remarkable work of Hannah Golding, the window dressing specialist at Pilgrims Hospices Store 50 in Canterbury. Hannah’s innovative and sustainable approach to window displays has garnered attention and praise, making her an invaluable asset to the Pilgrims team.
Innovation and Repurposing:
Hannah Golding’s window displays are renowned for their creativity and innovation. When asked about her inspiration, she shared, “I always try to think about, moving forward, how I can use and reuse some of these pieces in the future, being totally sustainable.” A prime example is her Christmas display, which is a take on Widow Twanky from the Marlow Theatre Christmas Pantomime, featuring a repurposed pantomime dame costume made from repurposed or upcycled textiles, cardboard, and plastic bottles, showcasing her unique ability to turn pre-owned items into captivating works of art.
I try to make the most of the space in our small window to create maximum impact on the high street, and the brilliant mannequins we have always help with the theatrics.
Hannah – Pilgrims
Sustainability Focus:
Sustainability is at the heart of Hannah’s work. “The windows are so important to our shops. Sustainable Santa was such a success in the window last year; I thought we were on to something here,” she explains. By showcasing sustainable items, Hannah not only promotes responsible consumption but also helps build the brand of the store as a hub for eco-friendly and fashionable finds.
Local Collaboration:
Hannah’s collaboration with local organisations, like using the pantomime dame costume from a Marlow Theatre production, adds a fascinating touch to her displays. She emphasises the importance of community involvement, stating, “It was wonderful to be donated the costume by the Marlow Theatre; I hope we will be able to work with them on future projects.”
Challenges and Solutions:
Working with pre-owned items presents challenges, but Hannah navigates them adeptly. She elaborates on the process of creating displays: “I try to make the most of the space in our small window to create maximum impact on the high street, and the brilliant mannequins we have always help with the theatrics.” Her dedication to maintaining quality and visual appeal is evident in every display.
Community Engagement:
Hannah ensures her displays resonate with the local community. “We really want our windows to be part of the community,” she says. By gauging and incorporating community preferences, especially during festive seasons like Christmas, Hannah makes the store a vibrant and welcoming space.
Long-Term Impact:
Beyond aesthetic appeal, Hannah believes her work has a broader impact on raising awareness about sustainable practices and responsible consumption. “Our displays truly strike a chord with our customers, and we are enthusiastic about our ongoing integration into the wider community,” she adds.
Hannah Golding, 43, born in Canterbury and currently residing in Whitstable, has been working with Pilgrims Hospices for a year. Apart from her window dressing role, Hannah is also involved in jewellery making under the guise of ‘little shop of hnh’, and is part of the makers shop Walrus & Oyster in Burgate, Canterbury, showcasing her multifaceted talents. @littleshopofhnh – littleshopofhnh.etsy.com
Store50has recently been awarded the Canterbury BID, Christmas Window Competition 2023, Platinum Award!
Store 50, 50 St Peters Street, Canterbury CT1 2BE, 01227 949609
Pilgrims Hospices is a charitable organisation dedicated to providing compassionate care and support for individuals facing life-limiting illnesses. With a focus on quality of life and well-being, Pilgrims Hospices serves the community by offering a range of services and support for patients and their families.
29th September 2023
Gift Aid Day – #tickthebox
Gift Aid Awareness Day takes place on October 5th, 2023, and is an excellent opportunity for Pilgrims Hospices and its dedicated team of staff, and volunteers to engage with supporters and emphasise the importance of Gift Aid in boosting charitable donations.
Gift Aid is a tax relief system that allows registered charities, like Pilgrims Hospices to claim an additional 25% on eligible donations, and it comes at no extra cost to the individual donors.
Tim Stewart, Pilgrims Hospices Head of Retail said: “We would like to express our heartfelt thanks to our supporters for their commitment to Pilgrims Hospices. Donations to our shops and warehouses are invaluable in supporting the essential work we do. Our charity claimed over £200k last year, and would love to claim more!
“By choosing to Gift Aid your donations, you are allowing our charity to reclaim tax on your contributions from the government. This means that for the donated items sold in our shops; every £1 raised, Pilgrims Hospices can receive an additional 25p, making your contributions go much further.”
Every additional 25p is making an impact, enabling Pilgrims to provide more care, support for more patients, or more investment in essential facilities and equipment.
No Extra Cost:
We can’t emphasise enough, that Gift Aid doesn’t cost supporters anything extra. It’s simply a way to maximise the value of their donations. Their generosity can go even further without any additional financial burden.
The challenges that charities like Pilgrims Hospices face, are considerable in today’s environment, including increased demand for services and rising costs. Every Gift Aid donation makes a significant difference in meeting these challenges. That’s why your Gift Aid is more critical than ever.
How to #tickthebox: It’s a simple process and only needs to be completed once; our friendly staff and volunteers can assist with completing the form in store. If you would like to get in touch with a member of the Pilgrims team regarding Gift Aid, please email [email protected].
We would like to express our heartfelt thanks to our supporters for their commitment to Pilgrims Hospices
Tim – Pilgrims
At Pilgrims Hospiceswe have a simple vision of a community where people with a life limiting illness, and their family and friends are supported, and empowered to live well in mind and body until the very last moment of their life.
Your Gift Aid can play a pivotal role in achieving it. We hope our dedicated friends and supporters will continue to care for our charity and be an integral part of making a meaningful impact on the lives of those we care for.
Pilgrims Hospices has 31 shops throughout east Kent, ranging from furniture warehouses, vintage clothing, specialist book shops, thrifty discount stores, and our general stores featuring contents to suit everyone. You can find information on our website pilgrimshospices.org/get-involved-shop-with-us.
Each year Pilgrims’ gives care to thousands of people across east Kent. Care is provided from three hospice sites in Ashford, Canterbury and Thanet as well as in patients’ own homes. To offer these services to patients and their families the charity must raise approximately £11 million each year from the generous local community.