Cate’s first year as a Palliative Specialist Nurse
Cate Gibson, from Ashford shares an insight into her first year as a Palliative Specialist Nurse (PSN) in Pilgrims’ community nursing team.
Having recently completed my first full year as a PSN, I must say it was a hugely daunting responsibility, but over the year, I’ve managed to take that responsibility and embrace it.
The community nursing team is quite different from the ward nursing team. We spend time assessing and looking after people in their own homes, within the hospice clinics and also supporting through telephone assessments. I liaise with GPs, consultants, district and community nurses, give palliative symptom support and end of life support. Whether the need is for signposting, equipment or sociological support, or all of the nitty gritty that families and patients need to talk about. It’s a vital service, and helping people to understand how to utilise our services and manage their conditions is so rewarding.
I’m based at the Ashford hospice, which I absolutely love; it’s a very special place, I’m so lucky, every time I walk in here, I think everyone is so warm and friendly, I’m so pleased to be part of the team.
My day begins as the team meets with consultants, social workers, occupational therapists and various teams to discuss patients and get to know them really well, they are not just a name.
I’m based at the Ashford hospice, which I absolutely love; it’s a very special place, I’m so lucky, every time I walk in here, I think everyone is so warm and friendly, I’m so pleased to be part of the team.
Cate
I visit patients from across the Ashford area, from the Marshes to Folkestone, Capel and Tenterden; when travelling, I enjoy a podcast or some music and prepare for the next visit. It is so important that I’m able to give 100% of my energy to ensure I can answer all the questions and support each patient with all of their needs.
The community team collate information and share it with the specialist teams at the hospices in order to provide tailored support for each individual.
I think I always wanted to be a nurse. There are family photographs of me at about six years of age, dressed in a nurses outfit, I think I knew even then that nursing was for me. My training began as soon as I could at 18, in London at the Royal London Hospital in Whitechapel.
I worked as part of the team at William Harvey Hospital A&E department for about 15 years and then further trained as a paramedic.
When I worked in A&E, I loved the experience of not knowing what would be coming through the door next. After joining the ambulance service, I discovered that what I really wanted was more continuity, and a better experience with patients rather than seeing someone different every time.
When I’m at the hospice working, I see patients arrive for the first time for therapy sessions, as they come in and see the set up with sofas, volunteers and smiles, you can see they feel immediately safe and welcomed.
Cate
I suppose as I became older, the draw toward palliative care became stronger; both of my parents had hospice at home care from Pilgrims. First my mum some 14 years ago and more recently my dad, who died in Pilgrims Hospice Ashford in April 2020.
Dad felt completely safe being in the care of Pilgrims, the ratio of staff to patients is greater here, allowing us to really prioritise each patient’s individual needs. Dad loved the environment at Pilgrims, he loved being here, and his preferred place of death was here. As this was during COVID, we were only allowed one visitor in the building; both Dad and I were looked after here, it’s a very special place.
I wasn’t working for Pilgrims then, but it really did inspire me to think about palliative specialist nursing.
When I accepted the role at Pilgrims, I brought my paperwork to the Ashford hospice and thought, this is the first time I’ve been here since Dad was cared for here. But I knew it was the right thing to do. My colleagues from the ambulance service said that they couldn’t think of anyone better to come and do this job for Pilgrims. I’m very proud, and I know Mum and Dad are proud of me too.
I just wish I’d found this job earlier.
Cate
It’s so very different to being in a hospital environment, we are able to offer so much more to support our patients, whether it’s breathlessness management, occupational therapy, wellbeing counsellors, social workers and most importantly a 24-hour helpline. I’m a duty nurse once a week, and do a late and early shift during the week, manning the phones. I speak to people about all of the horrible things going on at home and help them to find solutions and coping methods.
Service users are always so overwhelmingly grateful of our services.
When I’m at the hospice working, I see patients arrive for the first time for therapy sessions, as they come in and see the set up with sofas, volunteers and smiles, you can see they feel immediately safe and welcomed.
Recently, I was speaking to a lady about her husband who is in our care. She said: “Cate, you are the most amazing palliative care nurse I’ve ever spoken to.”
This was very humbling and an emotional tribute to all that we do here at the hospices. There’s something about me, I’ve found my niche in nursing.
It was indeed a massive learning curve coming to Pilgrims, the job satisfaction is beyond anything I’ve ever done, I come to work each day knowing that I’m going to make a difference to someone who is in need of our special care.
Cate
Some days you have people who are more well and in an earlier stage of their illness, when others are more unwell and come by wheelchair with their partner. The role of community nurse encompasses so much, including care for the partner’s wellbeing, offering advice, speaking to siblings and doing as much as possible to help the families through such difficult times. Getting equipment and medication in place and reassuring the families. The team work not only the day shift but can be on-site until 10pm and weekend shifts too.
It’s so lovely when someone takes the time to send a little thank you note, especially during such troubled times. I feel very blessed to be able to listen to people and identify their needs, it’s a good gift to have. I am so grateful that we have this wonderful hospice in Ashford, we help so many people, and the telephone service is so important helping people to identify services that are available to support them.
It was indeed a massive learning curve coming to Pilgrims, the job satisfaction is beyond anything I’ve ever done, I come to work each day knowing that I’m going to make a difference to someone who is in need of our special care.
I think it’s a wonderful calm environment to work in, it envelopes you as soon as you walk in, whether as a patient or a member of staff, we are a great team. Knowing that the hard work you put in benefits so many people makes it a really rewarding job.
When Cate isn’t busy with her nursing role, she loves to relax with her one-year-old springer spaniel Edith, enjoying long walks, especially in the rain!
Finally, Cate added: “I love working with my colleague Dr Pia, she’s really great, very forward-thinking and proactive and keeps us all very motivated. I just wish I’d found this job earlier.”
If you’d like to find out about a career in care with Pilgrims Hospices, please visit pilgrimshospices.org/jobs.
Each year Pilgrims Hospices give care and comfort to thousands of people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
18th January 2023
Tony and Sharon renew wedding vows with the help of Pilgrims Hospices
Tony and Sharon Reed from Ashford were married for 23 years; they had wanted to renew their wedding vows for a long time, but as Sharon says: “Life gets in the way, so we kept putting it on hold.”
When Tony became unwell with cancer and was referred to Pilgrims Hospices in November 2022, he wanted to prioritise the vow renewal to make special, lasting memories with Sharon and their wider family. Thanks to a team effort by Pilgrims’ staff and volunteers, Tony and Sharon’s wishes were fulfilled; they renewed their vows at the Ashford hospice on 16 November 2022.
Sharon first mentioned the vow renewal to Les Rood, a Reception Volunteer, who passed the message to Cat Darkins, Spiritual Care Lead, to get the ball rolling.
Cat said: “’It is a privilege to be able to facilitate important life events at the hospice. We aim to keep what is important to the patient at the centre of what we do. We want to be able to help people make special memories and live life as well as possible for as long as possible. Tony and Sharon had been considering a vow renewal for some time, so for the whole of the hospice to help make it happen made it even more special.”
Sharon and Tony with Rodney the PAT dog
Cat officiated the ceremony, which was attended by the couple’s family and friends, with Tony’s sister and brother-in-law joining via video link from France. The hospice chapel was decorated by volunteers as a surprise for Tony and Sharon, and the catering team provided sandwiches and light refreshments. Volunteer Ginny Taylor arranged flower donations from a local Tesco store. Rodney the PAT dogmade a very special guest appearance, and was a great support to Tony as he was saying his vows.
Sharon said: “We were so excited; we chose our outfits and our bouquets were made by friends. Another friend, Hayley, took photos for us. Tony loved having Rodney there; he was patting away and didn’t stop smiling all day. It was amazing, really beautiful.”
Hannah Sanders, Ward Sister, worked closely with Tony and Sharon and played a vital role in helping to organise their special day. She said: “Providing this opportunity to both Tony and Sharon to renew their vows was a privilege; I saw the love they had for each other and wanted to pull out all the stops to make their wish come true. All the staff were brilliant, and I feel very proud to be a part of such a caring and supportive team.”
Tony had his own room at the hospice complete with a Cuddle Bed, an extra wide and adaptable hospital bed that enables patients to lie next to their loved one. This allowed Sharon to stay over and be close to Tony. They also enjoyed visits from family and friends, including their daughter, Chloe, and grandson, Ethan.
Tony and Sharon in the Cuddle Bed alongside Sarah Martins, Senior Ward Sister, Hannah Sanders, Ward Sister and Cat Darkins, Spiritual Care Lead
Sharon continued: “After the ceremony, so many people came to Tony’s room for a chat, to ask how we were and see the photos. All the hospice staff and volunteers are amazing, they’re like one big family.”
Tony added: “The whole day made me really, really happy. Other patients and their families saw our ceremony going on and it brought them so much joy, too.
“Everyone at Pilgrims is wonderful. They’re so helpful and just want to do what’s best for you; they listen to your wants and needs and give amazing care. I would tell anyone being offered hospice care to jump at the chance.”
Pilgrims Hospices cares for thousands of local people each year, free of charge, during the most challenging time in their lives. They offer care and support in people’s own homes, in the community and in their inpatient units as well as running a 24-hour advice line.
14th December 2022
Thousands raised at Pilgrims Hospices Victorian Christmas Fayre
Pilgrims Hospices first Victorian Christmas Fayre held at Kennington Hall on 19 and 20 November 2022 was a huge success and started the charity’s annual festive fundraising events.
Over £13,000 was raised and 1,200 people attended the beautiful Georgian country house to show their support for the local charity who provide free end of life care throughout east Kent.
Visitors enjoyed delicious refreshments, crafts, festive bargains, games galore, live music from the Invicta Ukulele Club and Hythe U3a Swing Band.
There was also lots to keep children entertained in the craft corner, including decorate a gingerbread man or paint a plate. The man of the moment, Father Christmas himself, also handed out presents to lots of excited children.
Special guest appearances from Superman, Wonder Woman and Elsa from Frozen also added to the entertainment, along with the cast of Cinderella from Ashford Theatre Society.
Many local companies and organisations showed their support and donated towards the weekend, including Supercups Vending Ltd, Bigjigs Toys, Wye Butchers, Bradleys, Tesco Crooksfoot, Ashford South Active Retirement Association and Korkers Sausages.
Community Fundraising Manager, Louise Newman, said: “We are so grateful to everyone who donated items or joined us on the day. Many thanks to all of our 100 strong team of volunteers who helped to make this success possible.
A big thank you to Roby and her team at Kennington Hall who supported the weekend from start to finish and went the extra mile to make the fayre possible.”
Pilgrims Hospices cares for thousands of local people each year, free of charge, during the most challenging time in their lives. They offer care and support in people’s own homes, in the community and in their inpatient units as well as running a 24-hour advice line.
2nd November 2022
Maddie: “Pilgrims is a beautiful place where illness can be forgotten”
Maddie from Ashford was diagnosed with a terminal illness in July 2021.
She attends Time to Create, a weekly art therapy group at Pilgrims Hospice Ashford, which is helping her to live well and make the most of each moment.
Coming to Pilgrims for the first time
Maddie’s dad received Pilgrims’ care, so the family already had first-hand experience of the local hospice charity and its wellbeing services. He also enjoyed Time to Create sessions at the hospice.
Maddie said: “It was great for him; it got him out of the house, he made friends, and he loved the food! We’re still in touch with one of his friends’ wives, which is really nice.”
Before her diagnosis, Maddie was always active; she rode horses and was a keen baker. She said: “I was in two minds about being referred to Pilgrims; I hadn’t been to the hospice since Dad died. But having seen the care that he received, I decided to give it a go. As well as coming to the groups, I’m monitored by Pilgrims and they check my medications. Marion, one of the counsellors, pops in to see me, and Gary the maintenance engineer says hello, too – he was here when Dad was in the hospice. So there is continuity, and I feel supported in several ways.”
The activities give me the opportunity to do what I used to, albeit in a different way. I’ve had to learn to be a bit more relaxed, but I’m getting there. I can’t paint or draw or colour, that’s why my own little projects work well for me.
Maddie
Melissa Friend
Although Maddie can’t use her hands anymore, Melissa Friend, Wellbeing Practitioner helps her to take part in all the creative activities on offer. These have included candle making and building terrariums, indoor gardening containers that hold plants.
Maddie continued: “I’ve made friends and I love coming together with everyone. You can chat, participate or not, just whatever you feel – there’s no pressure. The activities give me the opportunity to do what I used to, albeit in a different way. I’ve had to learn to be a bit more relaxed, but I’m getting there. I can’t paint or draw or colour, that’s why my own little projects work well for me. Mel helps me a lot; we almost work in tandem – she is, in effect, my hands. That makes me really happy, and I look forward to coming here each week.
“Pilgrims is a beautiful place where illness can be forgotten. You can forget everything for a short time; it doesn’t change anything, but you can forget and share experiences with others. We all benefit in our own individual way.”
Maddie’s legacy
Through attending Time to Create sessions, Maddie has begun producing artwork for friends and family. She feels that it has brought her closer to her sister and her wider circle of friends.
She said: “Now people know I come to the group, they ask me to make them things; they want something to remember me by. Let’s face it, I have a terminal illness – but Time to Create gives me the chance to build a legacy for my loved ones to have when I’m gone.”
Maddie loves sunflowers and they are a running theme in her artwork: “They’re like my trademark!” she says. She has recently made a sunflower picture for her sister, and a framed teddy bear for a friend’s son, which includes a small sunflower decoration. Pink buttons also feature in Maddie’s artwork. She explained: “Pink was Mum’s favourite colour, so the buttons represent her and the sunflowers are me. I know that means a lot to my sister.
“Taking photos of my work also makes me feel connected to my friends and family, because I can show them and they benefit from that, and I think that’s really important.”
To find out more about the Wellbeing services offered at Pilgrims, visit:
Pilgrims Hospices cares for thousands of local people each year, free of charge, during the most challenging time in their lives. They offer care and support in people’s own homes, in the community and in their inpatient units as well as running a 24-hour advice line.
6th October 2022
Community project helps Pilgrims clean up
County Square domestic team member with Sharon Tomey, Carol Kennedy and Marilyn Kirton from Pilgrims domestic team and Stacey Bell, Retail Scheme Director of County Square Shopping Centre
County Square Shopping Centre recently purchased new equipment to support Pilgrims Hospices’ domestic team with funding from their Community Project.
County Square is a Gold Service Award winner for best cleaned shopping mall in its class; and as long-term supporters of the local hospice, they continue to help clean up by funding new trollies to make keeping the hospice spic and span, just that little bit easier.
Two Kärcher Eco cleaning trollies worth more than £2,000, have been delivered to the grateful domestic team. Stacey Bell, Retail Scheme Director of County Square Shopping Centre visited the hospice to see the trollies in action and chat with the staff who are putting them into practice.
Stacey said: “We are extremely pleased to support Pilgrims Hospices by providing the new cleaning trollies to help the amazing domestic team with their important and valuable work. We’re delighted the trollies are proving so useful. I hope the new easy to move eco carts go some way to helping with the busy domestic roles.”
Marilyn (Maz) Kirton, from Pilgrims domestic team told us:
“It’s great to have the wonderful new eco trollies, we can contain all of our equipment as we work throughout the hospice, they are helping to make our work more streamlined. We’ve had lots of comments from patients and colleagues as we support throughout the hospice departments, with lots of smiles and laughs about our brand new sports model trollies!
“We are very thankful that Stacey and her team at County Square were thinking of us; we are so pleased with the new equipment.”
Each year Pilgrims Hospices give care and comfort to thousands of people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
Pride of Pilgrims is nominated for Pride of Britain award
Pilgrims Maintenance Engineer Gary Kirton, feels honoured to be named in the top four nominees for Fundraiser of the Year in the ITV Meridian, Pride of Britain Awards.
Gary from Kingsnorth, Ashford has been fundraising ever since the late 1980s when he started a sweepstake on the Grand National horse race, which grew into a club that started supporting lots of charities. Over the years, Gary has raised almost £300,000 for charitable causes including Pilgrims Hospices where he has worked as an integral part of their maintenance team for 12 years, and has raised between £70,000 and £80,000 for the charity that’s so close to his heart.
Gary said: “I was completely surprised and very honoured when I heard I’d been nominated for a Pride of Britain Award. I must say a massive thank you to those who nominated me!
“I’ve been fundraising for so long, it’s a very important part of my life, and I know my efforts are helping to make a difference to people who really need support. My wife Marilyn (Maz) is my rock; she also works as a domestic team leader for Pilgrims Hospices. I couldn’t have done most of the fundraising events without her, she’s always supportive and on hand and has joined me on many challenges including the London Marathon in 2018.
“I have some amazing memories, and incredible experiences from running 12k dressed as Penguins with Maz, to sportsmen’s dinners with celebrity guests, Peter Shilton and Frank Bruno.
“I’m currently undertaking a UK racecourse tour, visiting 41 different courses and planning to finish at Aintree in December; to date this has raised nearly £20,000.”
One particularly special memory would be Pilgrims bingo evenings when friends, supporters and colleagues came to the Ashford hospice community rooms to be part of the fun. On some occasions, patients and their families joined us to enjoy the entertainment. Over the six years of hospice bingo, it raised £35,000 for hospice care.
Gary
Gary fell very ill in 2007 and had major heart surgery at the William Harvey Hospital.
He said: “I owe them my life, and will always be grateful for their care, and for Maz and her quick reactions when contacting the doctors. Without her, the outcome could have been very different. After recovering, I was even more determined to continue to raise funds for important causes, and I’m inspired by so many people who achieve such great things. More recently I’ve become great friends with Bob Champion MBE/OBE who is so inspirational to cancer sufferers. Bob fought against cancer in 1979 and came back to win the greatest horse race in the world, the Grand National on Aldaniti in 1981, showing cancer can be beaten.
“One particularly special memory would be Pilgrims bingo evenings when friends, supporters and colleagues came to the Ashford hospice community rooms to be part of the fun. On some occasions, patients and their families joined us to enjoy the entertainment. Over the six years of hospice bingo, it raised £35,000 for hospice care.”
He added: “I’ve always worked in hands-on professions, my work at the hospice is full of problem-solving and I’m very proud to be part of such a great team.”
When Gary has time to relax, he enjoys spending time with his step daughters Charlotte and Kirsty and the grandchildren, some well-deserved nights out with his wife Maz and watching sport on TV.
Congratulations on your nomination Gary, you are truly an amazing fundraiser, we are all very proud of you here at Pilgrims Hospices.
Each year, Pilgrims Hospices give care and comfort to thousands of people in east Kent coming to terms with an illness that sadly cannot be cured. The charity supports patients to live life as well as possible until the very end, free from pain and distress. Care is provided from three hospice sites in Thanet, Canterbury and Ashford, as well as in patients’ own homes. To offer these services to patients and their families, the charity must raise £11 million each year from the generous local community.
