Pilgrims Stepping Stones Bereavement Support services started in 2019 to offer support to bereaved adults in east Kent.
The aim of these services are to help people following the death of a loved one, understand the feelings they have are normal and that being able to share their stories with others in a similar situation can be therapeutic. It also provides an opportunity to gain awareness of other services that might prove helpful, all in welcoming environments. New friendships are often created in such groups and a sense of belonging can overcome natural feelings of isolation.
The Stepping Stones services currently consist of the following:
Monthly Bereavement Support Groupsheld at each of our three Hospice sites:
Ashford – The first Friday of every month 5:00pm – 6:30pm
Canterbury – The first Saturday of every month 3:00pm – 4:30pm
Thanet – The last Friday of every month 4:00pm – 5:30pm
Weekly Bereavement Support Groups Walking Groupsin tranquil settings take place:
Ashford – Tuesday morning 10:30am – 12:00pm
Canterbury – Tuesday afternoons 2:00pm – 3:30pm
Thanet – Thursday mornings 10:30am – 12:00pm
These important services are facilitated by trained volunteers and supported by the team at Pilgrims.
Stepping Stones volunteers come to us from a variety of backgrounds to use their existing skills and develop new ones, following the training we provide.
If you would like to find out more about these volunteer roles, and how you could become involved in these worthwhile services, please get in touch with our Bereavement Services Coordinator via email [email protected]
Enquiries and expressions of interested by 31st August 2023
Click here for details on Stepping Stones volunteer roles along with other volunteer roles for Pilgrims Hospices.
We very much look forward to hearing from you in the near future.
Grief is a very natural, normal and necessary reaction to a bereavement Grief is not a single event. It is a process which takes time to work through, during which we find out how to adapt to our loss. There is no right way or wrong way to grieve. Our feelings of grief are as personal and individual as any other feelings.
27th July 2023
Wellbeing team get well deserved recognition
Congratulations to Pilgrims Hospices Wellbeing team, on being selected as a finalist for the prestigious NAPA Member Awards! This recognition is a testament to the dedication, expertise, and exceptional contributions the team has made, in the field of patient wellbeing. Being among the top contenders for this esteemed award is a true honour and a reflection of the hard work and commitment of everyone involved in patient care at Pilgrims Hospices.
It’s wonderful to see that the National Activity Providers Association has extended their warmest congratulations on your outstanding achievements. Being nominated for The Activity Team Award is a significant accomplishment and highlights the positive impact the team has made in the activity provider industry.
The awards ceremony at the Museum of Brands in London, which is set to take place in October, promises to be a memorable event. It will be a fantastic opportunity to celebrate the remarkable achievements of all the finalists and to network with others in the industry. Pilgrims Wellbeing team have earned this recognition, and it’s a well-deserved moment to be acknowledged for their hard work and contributions.
Best of luck to the Wellbeing team at the awards ceremony! Regardless of the outcome, the recognition itself is a testament to the collective effort and commitment of your team in providing excellent patient care and promoting wellbeing. Enjoy the celebration and congratulations once again on this fantastic achievement!
7th July 2023
Hythe Open Studios Event – 23- 25 June 2023
Hythe open studios held a 3-day event in June for lovers of art and garden enthusiasts when accomplished artists and makers opened their studio doors and gardens to the public. The event was to raise money in support of the Pilgrims Hospice Charity.
The free art show spread around 10 venues in Hythe, Seabrook, and Westenhanger was a chance to see the work of 16 artists which included paintings, printmakers, mixed media, ceramic glass, plus a jeweller. Local artist Nikki Griffiths said; “The event was to raise funds for the charity, but it was also a chance to introduce our local artists which we have in abundance”.
The staff at Pilgrims Hospices were wonderful
Nikki Griffiths
The open exhibition was a unique chance for the visitors to chat with artists, and gain new insights into creative processes, at the studio where it was all created – many workplaces set in lovely gardens which were in full bloom this time of the year. Nikki went on to say: “My husband died 7 years ago and the staff at Pilgrims Hospices were wonderful, so in my view, this is a win-win event for everybody”.
The organisers said: “The 3-day treat for art and garden lovers was a complete success and we thank all those who supported the event held in support of Pilgrims Hospices.
Care is provided from three hospice sites in Ashford, Canterbury and Thanet as well as in patients’ own homes. To offer these services to patients and their families the charity must raise £11 million each year from the generous local community.
4th July 2023
Sunflower Memories appeal to bloom again in hospice gardens
Pilgrims Hospices launch Sunflower Memories Appeal 2023, supporters are welcome to attend the remembrance events on 22 July, to celebrate the lives of loved ones and relive memories, with music and refreshments in the hospice gardens at Canterbury, Ashford and Thanet.
The leading provider of end-of-life care services in east Kent, is delighted to announce the appeal has now reached its 10th year of raising funds and awareness; it serves as a poignant tribute to cherished memories, while celebrating the spirit of compassion and care.
Pilgrims Hospices Nurse, Simone with Sunflower art
Each year the hospices offer individuals and communities an opportunity to visit the hospice gardens; to come together, and remember their loved ones, while making a positive difference in the lives of others. This year’s appeal is set to be even more remarkable, as the appeal donations over the past 10 years will reach in excess of £380,000, providing exceptional end-of-life care for thousands of people in the local community. All are welcome to donate to dedicate a sunflower in memory of a cherished person. Each sunflower represents a heartfelt tribute to those who are no longer with us, but whose memories continue to shine brightly. Each participant will have a sunflower marker dedicated and personalised, symbolising their support for Pilgrims Hospices and the meaningful impact they are making.
The hospices’ Supporter Relations team will transcribe the names of those to be remembered, on to each sunflower, thereafter they will be prominently displayed in the hospice garden of choice, creating a vibrant display for people to visit on the Sunflower days. The Sunflowers will remain in the gardens through to the end of August, or can be collected on the days as a keepsake.
To take part in Sunflower Memories this year, simply call Pilgrims Supporter Relations team on 01227 782066 and let them know you would like to remember with a sunflower. By making a donation for your sunflower you will be helping others who need our care and their families.
Ellie Cane, Pilgrims Individual Giving Manager said: “This appeal provides a special opportunity for people to honour and remember their loved ones, while helping Pilgrims continue to deliver outstanding care for patients and their families.
This beautiful event allows us to spend time with supporters, old and new, sharing news on Pilgrims Hospices care and services, as we move forward, continue to expand, and improve our facilities to help even more people.”
This year these very special days will take place on Saturday 22 July from 10am – 2pm; Pilgrims staff and volunteers will welcome visitors to share memories, and celebrate in the sunshine. To help celebrate this special 10 years of Sunflower Memoires, the Wellbeing Team will be attending, displaying some of the beautiful sunflower themed artwork created by patients in the Therapy Centres.
Billy Williams, Wellbeing Lead, said: “When patients attend groups such as ‘Time to Create’, they can relax in a friendly supportive environment, talk to like-mined people openly, and discuss the concerns freely. Trying something new or rekindling some skills that have been forgotten can be excellent therapy, we know this, the chatter and laughter that can be heard at the groups is fantastic, and we encourage staff from all areas of the charity to come and get involved, chat with our patients, and enjoy doing something creative.
Wellbeing Sunflowers 7
Wellbeing Sunflowers 6
Wellbeing Sunflowers 4
Wellbeing Sunflower 12
“Some of our ‘Time to Create’ patients have also been growing Sunflowers from seed, that will form part of the displays for everyone to enjoy on the day.
Pilgrims rely heavily on the generosity of their supporters to continue delivering exceptional care to patients, and their families. Your donations will directly impact lives, ensuring they can provide comfort, dignity, and support when it is needed most.
To find out more or get involved, visit pilgrimshospices.org/sunflowers, e-mail: [email protected], or call our friendly Supporter Relations team on 01227 782 062
Pilgrims Hospices is a leading charity dedicated to providing outstanding end-of-life care, and support to individuals with life-limiting illnesses. With a team of compassionate professionals, Pilgrims ensures that patients and their families receive exceptional physical, emotional, and spiritual care, throughout their journey. Funds raised through the Sunflower Memories Appeal will directly support the wide range of services offered by the charity, including specialised nursing care, emotional support, and practical assistance. These vital resources enable patients to live their lives to the fullest, surrounded by love, dignity, and compassion, until the end.
With your support, we can make a lasting difference in the lives of those facing life-limiting illnesses and their families.
15th December 2022
Natalie Sutton – Pilgrims’ first Nurse Associate
Natalie Sutton has recently qualified in a brand new role as a Nurse Associate within the nursing team at Pilgrims Hospice Thanet.
She has been a valued Health Care Assistant (HCA) within the care team for six years, her new role will be working with healthcare support workers, and registered nurses to deliver care for patients and their families. It’s also a stepping stone to becoming a registered nurse.
Natalie is 35 years old and lives with her husband James in Ramsgate, she told us that after leaving school, she went to college to study child care, and pursued a career caring for young children. Thereafter she spent a number of years enjoying a career in retail. However, in her heart of hearts, she knew that care was in her blood, but didn’t quite know which area to choose.
Natalie Sutton, Nurse Associate
After nine years with Sainsbury’s, Natalie applied to work with a nursing agency, undertaking some domiciliary roles, working in peoples’ homes and care homes, she enjoyed the role, caring for a wide variety of people over two and a half years.
She said: “While I was with the nursing agency, I looked after someone who was dying, and the colleague I worked alongside, shared her skills and knowledge with me; I learned so much about the correct procedures, and it truly sparked my interest in palliative care.
“I decided to look for career opportunities with Pilgrims Hospices. My mum is a Palliative Specialist Nurse (PSN) with Pilgrims, and when I explained how I felt, she said that Pilgrims is a great place to work, and there might be opportunities for me to find a role within the care team.
“I joined as a Health Care Assistant, and loved supporting with patients’ personal care, dietary requirements and much more. These are some of the elements that nurses don’t always have time to do in their busy shifts.
In 2019, Natalie read about a brand new role of Nurse Associate that Pilgrims were going to add to the care team. It meant going to university as an apprentice while still working. “I was really interested, especially as this would allow me to continue working while taking on the university study. I would not have been able to afford to go back to full-time study.
“I knew at this point I was really interested in taking my care career to the next level. In 2020, I took up a place to study at Canterbury Christchurch University, knowing it was a two-year programme to qualify. Pilgrims were really supportive and I completed my protected learning at the Canterbury hospice, giving me some time away from my HCA day role in Thanet, allowing me some quality time to really focus on the new training.
“Initially, I felt quite overwhelmed and I wasn’t sure if would be able to manage the training, but with my husband’s and colleagues’ support, I soon got into my stride. I trained myself to find the best ways of learning and study, and soon came to grips with the essays and assignments to complete.”
In Natalie’s new role she will be assisting the nurses with their daily jobs, including medicine management, admissions and discharges.
As the first homegrown Nurse Associate, Natalie was instrumental in the selection of the brand new uniform for the role.
“I’m really enjoying my new role, I’ve also been able to share some of my training experiences with other HCAs that may encourage them to consider the opportunity. I’m always happy to share my experiences, Pilgrims are hoping to have a Nurse Associate at the Ashford and Canterbury sites too.”
When asked if she might consider taking her skills to the next level, and become a registered nurse she said: “Yes, perhaps in the future, but just now, I’m really enjoying my new role. Everyone here has been incredibly supportive and respectful of my new skills, I’m delighted to be part of Pilgrims’ care, we have the most amazing bond amongst our team.
“The whole team feel passionately about end-of-life care for patients and their families, and we know from personal experience that the people we care for are immensely grateful for our help.”
Kate White, Pilgrims Hospices Head of Nursing said: “I would like to say a massive congratulations to Natalie on becoming our first ‘ homegrown’ Nurse Associate! Her hard work and dedication has paid off, we are very proud of her.
“The new nursing associate (NA) role was introduced in England to bridge the gap between health care assistants and registered nurses. We hope to support further members of Pilgrims’ care team to take up these opportunities.”
If you would like to know more about care opportunities within Pilgrims Hospices, please visit pilgrimshospices.org/vacancies for more information.
Each year Pilgrims Hospices give care and comfort to thousands of people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
Care is provided from three hospice sites in Ashford, Canterbury and Thanet as well as in patients’ own homes. To offer these services to patients and their families the charity must raise £11 million each year from the generous local community.
3rd November 2022
Jim Richards on being a Pilgrims Hospices trustee: “It is a very rewarding role”
Pilgrims Hospices makes a difference each day to the lives of people across east Kent who are living with an incurable illness. Its leadership team reports to and is guided by a Board of Trustees, who voluntarily give their time and expertise to support the charity.
Each decision made always leads back to the reason Pilgrims is here: to support and empower patients and families to live well in every moment.
Jim Richards became a Pilgrims’ trustee in 2021; he shares what inspired him to get involved, and how the charity has a positive impact both within east Kent and beyond.
What motivated you to become a Pilgrims trustee?
I moved to Canterbury four years ago, having lived in Faversham for nearly 20 years.I’d previously been a governor at both Ethelbert Road Primary School and Queen Elizabeth’s Grammar School in Faversham, and had enjoyed those roles. Following the move to Canterbury and taking up a new job in early 2019, I wanted to settle into a routine before committing myself to further voluntary work within the local community.
I’ve known people close to me who received wonderful care from the hospices in Canterbury and Thanet, and I have also supported Pilgrims through their walking and cycling charity fundraising events. My motivation for being a trustee is a combination of believing passionately about the fantastic work that Pilgrims delivers to local communities, and to become involved on a voluntary basis with a local charity.
During 2021, I became aware of a vacancy for a trustee and put myself forward, and was formally appointed in September 2021.
There are undoubtedly challenges to the jobs that people within Pilgrims do, but the enthusiasm and purpose to help others and deliver a fantastic service with compassion and care to patients and those closest to them is remarkable.
Jim
Is being a Pilgrims trustee different from what you expected? If so, in what way? Has anything surprised you?
Given my previous role as a school governor, I think I was prepared for the type of activities that might be expected. But that has not stopped me from being humbled by the incredible energy and commitment that those who work for Pilgrims demonstrate on a daily basis, whether it be the care teams within the hospices, the volunteers in the shops and support teams, the leadership team, the catering staff, the community teams, the event organisers and everyone else.
The hospice sector is not an area where I have had previous experience; my background is transport. But it is a changing sector, with developments in funding models, the importance of care in the community and a much greater awareness of end-of-life services in our society.
Why do you think it’s important to talk about death and dying? How is Pilgrims Hospices helping to lead the conversation and encourage change within wider society?
Death is inevitable for us all, and yet it is something that as a society we have not been good at sharing and discussing. It seems to me that unlike other cultures and societies, we have treated death as something to be handled privately.
The terrible and tragic losses experienced by far too many during the COVID-19 pandemic has perhaps galvanised the opportunity to have more open conversations. The loss of loved ones and questions over one’s own mortality have provided a platform for charities like Pilgrims to stimulate debate and awareness around the subjects of death and dying.
Pilgrims has been running a series of events across east Kent as part of itsTHINKcampaign, designed to get people talking about death and bereavement, and to start planning for their end-of-life arrangements. In so doing, it can provide comfort and reassurance to individuals as they live out their final days, and to families, friends and loved ones during those emotional and challenging periods.
Pilgrims also curates an online blog,After Wards, that features insights and ideas from people and organisations who can help us all to re-imagine this essential part of life, and to live well until we die.
It is a very rewarding role, and indeed a privilege, to be part of a charity that is forward-looking and plays such an important part in our communities.
Jim
What is your favourite part about being a Pilgrims trustee?
The people I’ve met have all been so welcoming and friendly. There are undoubtedly challenges to the jobs that people within Pilgrims do, but the enthusiasm and purpose to help others and deliver a fantastic service with compassion and care to patients and those closest to them is remarkable.
I don’t really need an excuse to attend various events and fetes, but I have to say that the cake stalls and food at some of the events are a particular favourite – and I don’t even need to be a trustee to enjoy those!
What does Pilgrims mean to you?
Pilgrims means several things to me based on my experiences over recent years, and I am sure these will develop further over time.
As a trustee, I have become involved in the future strategic direction and governance of the hospice, and that is both a responsibility and a privilege. From a personal perspective, I have valued the care and support as loved ones have spent their final days in one of the hospices. Participating in the charity walking and cycling events count as real physical challenges that have helped raise money and pushed me to personal achievements. Finally, I love browsing the Pilgrims shops when I am in Canterbury, looking for a bargain book or items of clothing.
What would you say to others who might consider becoming a Pilgrims trustee in the future?
It is a very rewarding role, and indeed a privilege, to be part of a charity that is forward-looking and plays such an important part in our communities.
I have been a trustee for a little over a year, but I am learning a tremendous amount and hope that I have been able to offer something to support Pilgrims as they look to the future.
Trustees’ Week (7-11 November 2022) is a time to come together to celebrate the achievements of over 1 million trustees across the UK.
Pilgrims Hospices cares for thousands of local people each year, free of charge, during the most challenging time in their lives. They offer care and support in people’s own homes, in the community and in their inpatient units as well as running a 24-hour advice line.
