Andrew’s story: Love, loss and giving back to Pilgrims
Andrew Gillingham lives in Walmer, and was married to his wife Karen for 13 years.
Pilgrims had been there from the very beginning of their relationship, when his mother-in-law was cared for in the Thanet hospice, dying from oesophageal cancer in 2005.
In 2021, Karen received support from Pilgrims in her home, allowing her final two weeks to be in the place she loved, surrounded by the people she loved.
Karen
Their story is one of countless incredible memories, and of the breadth of care Pilgrims provides: from the home to the hospice, and from the patient to their loved ones.
“Karen was amazing.” Andrew says. “She was outgoing, bubbly and enjoyed walking our dogs in the countryside.”
Her true passion, however, was seeking out adventures a little further from home, loving nothing more than travelling abroad.
“I hadn’t travelled much, not before I met Karen. But just like her, I fell in love with it. For eight years, we travelled twice a year to a whole range of places – it was where all of our money went! But I could never regret it, you can’t put a price on memories.”
“Morocco was her favourite place, we travelled there in 2019 and loved it so much we’d booked to go again the following year. But with Covid restrictions, and Karen’s diagnosis, it was a trip we couldn’t make.”
In October 2020, Karen was diagnosed with lymphoma. She completed her treatment by the next February with the upmost bravery, and was given a 90% chance of recovery. But, her prognosis quickly began to change when her cancer developed into a brain tumour. Just two months later, she deteriorated and became paralysed from the neck down. Her condition was now terminal.
“Originally, I wasn’t allowed in the ambulance with Karen due to the restrictions surrounding coronavirus. But, because of the severity of her condition, we were allowed to travel together to University College London (UCL) Hospital. The very last time we were able to hug one another was in that ambulance.”
Karen spent three months in UCL, before being brought home with the assistance of Pilgrims Hospices in the final two weeks before she died. When she was transferred from the hospital to home, Karen asked: “Are were going on holiday now?”, a heart-warming reminder of the travels they took, so close to her heart.
Andrew remembers: “Karen’s doctors didn’t think she would survive the ambulance journey, let alone the two weeks she had at home. But as soon as she arrived, her spirits were lifted – she was singing, and all sorts!
Our bedroom was moved downstairs, our window to the outside world, and her bubbly, warm nature shone through right until the end. And one of her final requests? A cheeky tipple, a brandy!”
Karen died on 28 June 2021, with care from Pilgrims Andrew described as “nothing short of fantastic.” That care was extended to Karen’s loved ones too, through Pilgrims Stepping Stones Bereavement Support Services. Andrew attended counselling at the Thanet hospice, and joined the Bereavement Walking Groups, where he found comfort in connecting with people who had also lost a loved one.
Now, Andrew supports Pilgrims Hospices in Karen’s memory at the charity’s in memory appeals: Sunflower Memories and Trees of Love.
Andrew and Karen
“It’s my way of giving back so others can receive the same amazing care that we did. Most recently, I attended the Trees of Love service at the Thanet hospice with my step-daughter and granddaughter, so we could honour Karen during the festive season.”
Alongside Andrew’s personal support, his work has also got involved, too! In 2024, AEM Ltd (Ramsgate), one of Europe’s leading overhaul and repair facilities in the aerospace industry, selected Pilgrims Hospices as their Charity of the Year. Their staff fundraised through bake sales, colour runs, competitions and quizzes. Some of the team even took to the skies for an adrenaline-fuelled tandem skydive!
“I couldn’t quite bring myself to jump out of a plane, better them than me! But I was so proud that they chose to support Pilgrims partly in Karen’s memory. Altogether we raised an amazing £10,485.66.”
Before she died, Karen had one request of Andrew. She wanted him to continue going on holiday and to let her memory live on through their love of travel. It was a promise he kept. Andrew and his sister, Kim, travelled to Italy and Greece in 2022.
Andrew and Karen
“It was something I talked through with Sarah, one of Pilgrims counsellors. I wanted to honour Karen’s wishes in continuing to explore the world, but I knew it would be hard without her. Sarah told me that a love of travel was a gift that Karen had given to me. That always stuck with me.”
The following year, they returned to Morocco, staying in the same hotel he and Karen had.
“I needed to run Morocco past my sister first as the hotel was primarily meant for couples! But the staff were so great and remembered me from before. It was painful to go back without Karen, but I’m so glad I did. It was wonderful to share that with my sister, too, as like me, she hadn’t travelled much either.”
Five years on, Andrew says “I can’t say how much I miss Karen, I just can’t believe. It really does feel like no time has passed.”
“I want to share our story because I’m just so proud of my Karen. We spent many incredible years together full of unforgettable memories, but it was never quite long enough.”
Pilgrims Hospices provides compassionate, specialist care free of charge to thousands of people in east Kent each year who are living with life-limiting conditions. Support is offered in patients’ homes, in the community, and at our three hospice sites in Canterbury, Thanet and Ashford. We also run a 24-hour advice line.
2nd February 2026
A legacy in colour: Thanet artist donates his life’s work to Pilgrims Hospices
Local artist Carl Stafford has pledged to leave his entire collection of paintings to Pilgrims Hospices in his Will, creating a lasting legacy that will help support This is Hospice Care for people across east Kent.
Carl’s father
When we visited Carl at his gallery-style home in Ramsgate, every wall was alive with colour and surrealist imagination.
Speaking in his gentle Brummy accent, the 61-year-old father of two daughters and grandfather of five shared how his lifelong passion for art – and his personal experience of hospice care – inspired his decision.
Carl’s father was cared for by a hospice many years ago, and the experience has stayed with him.
“The care was just exemplary,” Carl recalls.
“Nothing was too much trouble, and they made the end of his life comfortable and free from pain. They even organised a wedding for him and his long-term partner, which made the end of his life so special for him and those closest to him.
That sparked something within me that made me realise supporting special places such as hospices was really important. This is Hospice Care at its very best.”
Carl’s art is full of expression and dreamlike imagery, influenced by Salvador Dalí, René Magritte and Max Ernst, among others. Through his legacy, he hopes his creative life’s work will help future generations to experience the same compassion, dignity and support that meant so much to his family.
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“I’m a very positive person, and by making this legacy, I hope it will help many people in the future to take comfort and support from Pilgrims Hospices,” he said. “I’ve always been inspired by my father, who was a very fine artist. I still treasure a painting he created for me back in the 1970s. I take great pleasure in the thought that my own work will live on and continue to make a difference.”
Carl working in his studio
Carl also draws inspiration from his local area. Living close to where Vincent Van Gogh once stayed and worked in Ramsgate gives him a special connection to art history and his community.
By choosing to leave his body of work to Pilgrims Hospices, Carl is ensuring that his love of art will continue to support others, helping protect the future of hospice care for generations to come.
Securing hospice care for future generations
Pilgrims Hospices care for an estimated 30% of the people who die in east Kent each year, providing free, specialist end-of-life care in their inpatient units in Canterbury, Thanet and Ashford, as well as in people’s own homes. This compassionate, holistic support for patients and families is what hospice care truly means.
Ellie Cane, Individual Giving Manager at Pilgrims Hospices, said:
“We’re so grateful to Carl for his incredible generosity. Every gift in a Will, large or small, helps us to be there for patients and families when they need us most. Carl’s story shows the very special ways people can leave a legacy of care for their community, protecting hospice care for future generations.”
Pilgrims Hospices provides compassionate, specialist care free of charge to thousands of people in east Kent each year who are living with life-limiting conditions. Support is offered in patients’ homes, in the community, and at our three hospice sites in Canterbury, Thanet and Ashford. We also run a 24-hour advice line.
16th January 2026
Pilgrims Hospices’ Christmas Tree Recycling campaign raises a record breaking £84,000 for end-of-life care
Pilgrims Hospices’ annual Tree Recycling campaign has once again been a tree-mendous success, giving more than 4,600 Christmas trees a second life and raising over £84,000 to help provide specialist end-of-life care for local people across east Kent.
Over the weekend, volunteers were out in force across Canterbury, Thanet, and Ashford, collecting trees directly from doorsteps. Thanks to the incredible generosity of the community, local residents, and businesses, this year’s total has surpassed expectations – helping to fund vital care for patients and their families.
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Sue Sharp, Director of Marketing and Income Generation, with the ITV Meridian News team at the Canterbury hospice site
More than 125 incredible volunteers took part, supported by local businesses who kindly donated their time, vans, and equipment free of charge. Pilgrims staff also worked throughout the weekend to make sure collections ran smoothly and efficiently.
At the Canterbury hospice site, chipping services were once again kindly donated by the father-and-son team at D. Parr Tree Surgeons, who have a personal connection to the hospice’s care.
Sue Sharp, Director of Marketing and Income Generation at Pilgrims Hospices, said:
“This campaign is all about community spirit – turning festive trees into vital care for families in east Kent. Every tree collected helps fund essential hospice services, and we couldn’t do it without our incredible volunteers, supporters, and local businesses.”
All collected trees were processed in an environmentally friendly way – mapped for the most efficient routes, chipped, and reused for landscaping, composting, and even in the hospice’s own gardens.
Since the campaign began in Ashford 14 years ago, over 25,000 trees have been collected and more than £450,000 raised for Pilgrims Hospices.
It’s a brilliant way for communities to recycle, celebrate, and make a difference – one tree at a time!
Pilgrims Hospices provides compassionate, specialist care free of charge to thousands of people in east Kent each year who are living with life-limiting conditions. Support is offered in patients’ homes, in the community, and at our three hospice sites in Canterbury, Thanet and Ashford. We also run a 24-hour advice line.
19th December 2025
Festive creativity brings comfort and connection at our Therapy Centres
Across Pilgrims Hospices’ Therapy Centres in Canterbury, Ashford and Thanet, our hospice Wellbeing services continue to support patients and their loved ones with opportunities to relax, connect, and enjoy meaningful time together.
At Pilgrims Hospice Thanet, our Time to Create group has been embracing the festive spirit. Patients recently spent a joyful session making Christmas cards, decorating pine cones, and glass painting – all while sharing friendship, laughter, and a warming cup of tea in the safe, welcoming space of the Therapy Centre.
The group was supported by Wellbeing Practitioners, Kate Brewer and Jane Stanley, who were on hand to encourage, guide and help keep spirits high.
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Kate explained:
“The Time to Create group at Pilgrims Hospices is a regular, weekly art and craft therapy session for patients – and sometimes a family member. It offers a chance to develop new skills, create lasting memories, and connect with others in a supportive, calm environment designed to reduce stress and improve wellbeing.”
The benefits of creative wellbeing activities
Art and craft sessions offer much more than just a finished piece to take home; they support patients emotionally, socially and psychologically:
Skill development: Learn something new or rediscover past creative interests
Stress relief: A soothing activity that reduces anxiety, encourages mindfulness, and creates space to relax
Social connection: Build friendships and chat with others who understand similar experiences
Legacy building: Create meaningful, personal items to share with loved ones
Voices from the group
Regular attendee, Lesley, shared:
“I really enjoy the company. We always find lots to talk about, and I’ve got a wicked sense of humour – I love making people laugh.”
Graham was delighted with his festive crafting:
“I’ve enjoyed making Christmas cards today. I’ve made one especially for my sister with a penguin theme because I know she loves them.”
Jane added:
“We theme our activities around what’s happening in the world – whether it’s Christmas or another seasonal moment – to make sessions feel uplifting and meaningful.”
Pilgrims run a wide range of wellbeing groups and activities designed to support patients to live well, stay connected and enjoy the best quality of life possible.
For more information on Pilgrims Hospices’ Wellbeing Programme:
Call the Pilgrims Hospices Advice Line on 01233 504 133
Pilgrims Hospices provides compassionate, specialist care free of charge to thousands of people in east Kent each year who are living with life-limiting conditions. Support is offered in patients’ homes, in the community, and at our three hospice sites in Canterbury, Thanet and Ashford. We also run a 24-hour advice line.
23rd November 2025
Dyson Dash Pilgrims Hospices Race raises £2,362 for local hospice care
Photograph: Alistair Barnett of Broadstairs Sailing Club
Pilgrims Hospice Thanet is delighted to have received an annual donation of £2,362 from the Dyson Dash Pilgrims Hospice Race, held at Broadstairs Sailing Club over the August bank holiday weekend.
The cheque was presented to Karen Kenward, Community Fundraising Manager at Pilgrims Hospice Thanet, by Michael Todd, Vice Commodore of Broadstairs Sailing Club.
Michael shared the origins of the event:
“The Dyson Dash Pilgrims Hospice Race was created in memory of Broadstairs Sailing Club member and former Flag Officer, Steve Dyson, who sadly passed away on 25 August 2008. Steve spent his final days at the Margate hospice, where he received exceptional care. In gratitude, the Club felt it only right to give something back.
“What began as a tribute to Steve has grown into a celebration of all our past members, including those from the Royal Temple Yacht Club, Minnis Bay Sailing Club, Margate Yacht Club and Downs Sailing Club, whose sailors continue to support the race each year.
“For the past 17 years, the Dyson Dash Pilgrims Hospice Race has taken place every August bank holiday, featuring three back-to-back races. Entry is by donation, and all proceeds – including bar takings and buffet meal donations – go directly to Pilgrims Hospices.
“We are fortunate to have a major sponsor, Ramsgate Brewery (Gadds’), who generously provide a free 72-pint barrel of Seasider each year. This year, we were also kindly supported by Pips Cider, who donated two polypins of cider.
“To date, the Dyson Dash has raised an amazing £39,375.09 for the Margate hospice. We are incredibly proud of our ongoing connection with Pilgrims Hospices and look forward to supporting them for many years to come.”
Karen expressed her thanks on behalf of the charity:
“We would like to thank everyone who has organised, sponsored and supported this wonderful event over the past 17 years. These incredible donations have helped to fund more than 1,575 hours of specialist care, both in our hospice and in patients’ own homes.
“We simply couldn’t provide our services without your continued generosity. Wishing you all a merry Christmas and a happy new year!”
Pilgrims Hospices provides compassionate, specialist care free of charge to thousands of people in east Kent each year who are living with life-limiting conditions. Support is offered in patients’ homes, in the community, and at our three hospice sites in Canterbury, Thanet and Ashford. There is also a 24-hour advice line.
27th October 2025
Pilgrims Hospices helps Margaret to realise musical theatre dreams
Margaret Grand from Wingham grew up in Canterbury. With a keen interest in singing and theatre, she did choral singing at school and sang in choirs later in life – including with Ann Robertson, Pilgrims Hospices’ founder, who Margaret knew from her village community.
John and Margaret on their wedding day
As a teenager, Margaret was offered the opportunity to study at the prestigious Italia Conti performing arts institution, but her mother wouldn’t let her go; Margaret was an only child, and her mother was afraid she would move away and not return home.
Margaret instead began working at Boots in Canterbury city centre, where she met her husband, John, who was also a musician. Together, they played in bands and performed locally.
In 2021, Margaret was diagnosed with cancer and received a life-limiting prognosis. Since being referred to Pilgrims Hospices, she has had a second chance to flex her theatrical prowess through a project with the Marlowe Theatre – showing how hospice care is not only for those at the end-of-life, but also empowers people to live well, and fully, in the time they have left.
Margaret said:
“I’d had problems with my leg, I kept getting cellulitis; I was going to the GP surgery regularly to have dressings on. The nurse noticed a spot on my leg, which started to change colour, so she asked the doctor to check it and he did an urgent referral. A biopsy at Kent & Canterbury hospital showed that I had Merkel cell carcinoma, a rare type of skin cancer. The nurses explained that I’d need to go to Queen Victoria Hospital in East Grinstead for treatment, and have scans for five years.
“In 2022, I started to get large tumours on my leg, and I got upset every time I had it dressed. I remember the nurse, Bonnie, saying: “Margaret, I can understand why you get upset, because most people don’t see their tumours.” They just got worse and worse. I was sleeping on the sofa at home because I was so uncomfortable.
“Later that year, I went to see Les Miserables at the Marlowe Theatre with my daughter, Michelle. During the interval, I had to leave because I felt so unwell. A week later, I collapsed at home – I was just like a puppet. I called out to John, but he couldn’t get me up, so he phoned for an ambulance. I asked the paramedic to put me on the sofa and assured them I’d be OK, but they took my temperature and it was sky high, so they had to admit me to hospital, where I was diagnosed with sepsis. I was there for about a month, and I also caught COVID!”
Michelle added:
“Mum was discharged shortly before Christmas and was due to see her consultant around this time, but as she had been so unwell, I attended on her behalf. I explained what had happened, and the consultant was concerned. She said: “I can tell how ill your mum must be. I really think she needs palliative care, so I’m going to do a referral.” That was a massive shock; I came out of the appointment shaking. To me, palliative care meant Mum was at the end of life, on a downward spiral. But then things turned around very quickly; she was quite stable, and she started chemotherapy in January 2023.”
Margaret with her daughter, Michelle
Margaret continued: “They told me the chemo would be potent, could potentially make me very ill, and would cause me to lose my hair. On the whole, I was actually quite lucky; l didn’t feel sick at all and I pretty much sailed through the treatment. When I came out of hospital, they gave me a hospital bed at home, which made things a little easier. It was around this time that Pilgrims got in touch with me.”
Alongside pain management and symptom control, Margaret has benefitted from a range of wellbeing services at Pilgrims, including acupuncture and Wellbeing groups, through which she and other patients were involved in a musical theatre project with the Marlowe Theatre.
She also joins regular virtual meet-ups via Zoom, which offer an opportunity to connect with other patients from the comfort of their own homes.
In November 2023, John lost his balance and fell backwards at home, hit the back of his neck, severed his spinal cord and died within a week:
“Just like that. I couldn’t believe it; he’d been out cutting the grass that afternoon. He was 80. Since I’d been diagnosed, we’d always thought it was going to be me who went first – exactly a year before, when I was hospitalised with sepsis, it certainly looked that way.”
Pilgrims supported Margaret’s family through this very difficult time; her granddaughter, Holly, was offered counselling support as she struggled to cope with John’s sudden death.
Margaret was also invited for a Christmas meal at the Ashford hospice, where she could experience the environment in a relaxed, informal way.
She said: “I feel like everyone at Pilgrims is a friend, it’s a lovely community.
“I’ve got nothing but praise for the staff; they must see so many people, but they still know your name.
“Chatting with Palak from the Wellbeing team, I mentioned my love of singing and my interest in theatre, and she told me about a Hamlet-inspired project for patients that Pilgrims was facilitating with the Marlowe.
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Margaret took part in Hamlet workshops with the Marlowe Theatre at Pilgrims Hospice Canterbury
“When I was at high school, I had a marvellous music teacher – Mr Sellers – who saw my potential. He put me in every single play, and I even sung in Canterbury Cathedral. I was also part of the Young Marlowe Theatre Playgoers; we’d do readings and put on the odd play, but it was more of a training programme. It was completely free to attend, but in return, we would go to the Marlowe and give out refreshments to the actors.
“My best friend, Catherine, was also into the theatre. Her father offered to pay for both of us to go to the Italia Conti performing arts school in London, but my mum wouldn’t let me go. And because I couldn’t go, Catherine wouldn’t go – I messed up her chances, too! I still feel guilty about that!
“We used to have village shows in Wingham, and I always took part in those. I also sang in a band with John on guitar and our friend, Dick; we’d go out gigging round the local pubs, we had so much fun. Whenever Michelle and I go to the Marlowe now, I always say to her: “I wish that was me on the stage”.”
Margaret’s husband, John (second from left), playing with the band
In 2024/25, Pilgrims organised a musical theatre project with the Marlowe, open to patients, families, staff and volunteers, which helped Margaret to realise her dream. Workshops were held at the Canterbury hospice Therapy Centre, facilitated by local performers Tom Adams and Lillian Henry, with guest speakers from the Royal Shakespeare Company (RSC).
This culminated in the group writing and performing a song based around Shakespeare’s Hamlet, and a special event at the Marlowe in April 2025.
Margaret read a sonnet on stage and was invited to talk about her history with the theatre. She was also delighted to sit with an RSC representative during the event.
Margaret performing at the Marlowe Theatre in April 2025
She said: “I’m so touched that the RSC, and people like Tom and Lillian, will give their time to Pilgrims to create experiences like this for patients.”
Pilgrims continue to work closely with the Marlowe, and are planning another creative project in the near future.
Margaret added:
“Before I got involved with Pilgrims, I thought a hospice was a place you go to die. Now I know it’s so much more than that, and I tell everyone!
“I remember sitting in the Thanet hospice reception waiting for my acupuncture appointment. It wasn’t until my last session that I spotted the wards, which goes to show that hospices aren’t just beds on a ward.
“It’s totally different to what people think.
“Pilgrims don’t just offer end-of-life care, but also a whole range of wellbeing services and groups. It’s really opened my eyes.”
For more information on Pilgrims Hospices’ Wellbeing Programme:
Call the Pilgrims Hospices Advice Line on 01233 504 133
Each year, Pilgrims Hospices care for thousands of people across east Kent, with services provided from its three hospice sites in Ashford, Canterbury, and Thanet, as well as in patients’ own homes. It costs over £17.2 million annually to run these services, much of which comes from the generous support of the local community.