Finding purpose and fulfilment: Lizzie’s journey at Pilgrims Hospices
Within the embrace of Pilgrims Hospices in Ashford, amidst the corridors, therapy rooms, and family areas, a beacon of warmth and compassion shines through the dedicated efforts of individuals like Lizzie Threlfall.
Lizzie, a vibrant and empathetic 25-year-old, is not just another student on placement; she’s a testament to the transformative power of heartfelt care and genuine dedication.
With a Psychology First Class Honours Degree already under her belt and now pursuing a Master’s in Social Work at the University of Kent, Lizzie found herself drawn to Pilgrims Hospices for her first placement.
Hailing from Maidstone, the opportunity to immerse herself in the hospice’s social work team felt like fate knocking at her door.
“I was a little apprehensive at first,” Lizzie admits, reflecting on her initial impressions. “You have your own image of a hospice before you’ve been involved with one. It was totally new to me. But I thought, why not give it a go?”
From the moment she stepped through the doors, Lizzie was enveloped by a sense of belonging. The warmth of the team and the genuine welcome she received dispelled any doubts she had.
“I was taken by surprise, very much so,” she shares. “I never expected to feel so drawn to working here. In fact, I don’t want my placement to end.”
“Each day is different,” she says with a smile. “You never know what each new day will bring, and I love that.”
What struck Lizzie most was the stark contrast between Pilgrims Hospices and other environments she had encountered.
“Most areas are very procedural,” she explains, “but here, it’s much softer. You have the real opportunity to become a genuine social worker, putting the person at the centre of all you do.”
The diversity of experiences at Pilgrims Hospices has been a revelation for Lizzie.
“Each day is different,” she says with a smile. “You never know what each new day will bring, and I love that.”
Lizzie’s enthusiasm for her work is contagious, spreading even to her fellow students. “I’ve been sharing my experiences with them,” she says, “and they’re amazed at the depth of learning and emotional connection we foster here.”
Indeed, Lizzie’s journey at Pilgrims Hospices has been one of growth and enlightenment. She speaks passionately about the invaluable tools she’s gained, particularly in communication.
“Patients have so many different issues to deal with,” she explains. “Being able to effectively communicate and advocate for them is crucial.”
“I never considered palliative social work before,” she admits, “but now I can’t imagine being anywhere else.”
But beyond the skills and knowledge acquired, it’s the sense of purpose and fulfilment that resonates most deeply with Lizzie.
“Working here has reaffirmed my passion for helping others,” she reflects. “It’s not a depressing place, as some may assume. It’s a happy and safe environment, where everyone is supported.”
As Lizzie looks ahead to completing her Master’s and embarking on her career as a qualified social worker, her heart remains with Pilgrims Hospices.
“I never considered palliative social work before,” she admits, “but now I can’t imagine being anywhere else.”
With gratitude in her heart and determination in her stride, Lizzie Threlfall is not just a social work placement student; she’s a shining example of the profound impact one individual can have in the lives of others.
And as she dreams of joining the Pilgrims’ team permanently, there’s no doubt that her journey has only just begun.
If you’re interested in learning more about the many roles on offer at Pilgrims Hospices, check out our current vacanciesand volunteer roles.
Pilgrims Hospices provides compassionate, specialist care free of charge to thousands of people in east Kent each year who are living with life-limiting conditions. Support is offered in patients’ homes, in the community, and at our three hospice sites in Canterbury, Thanet and Ashford. We also run a 24-hour advice line.
11th October 2023
Pilgrims Hospices share workforce stories throughout Hospice Care Week
Amy tells us why she has made a career in compassionate care and why Pilgrims is so important to her
When I first came to work at Pilgrims Hospices, it was for a week as a temp while I was in between jobs. A week turned into two, which turned into a month. That was in July 2000 and the rest is history! After a few months covering in different departments, I got a job as a medical secretary at the Canterbury hospice. I really enjoyed that role, and 15 years later was successful recruited to become the hospices Administration Manager. My mum and dad also worked at the hospices. Mum first, working in the Personnel department and then Dad after me, when he became the maintenance engineer at the Ashford hospice until he retired in 2011.
I had just turned 21 when I started working at Pilgrims, and was fairly naïve about what a hospice was. Throughout the years, I have grown up with the organisation, through lots of changes in my personal and professional life. I have spent my most formative adult years expanding my knowledge on how we deliver end-of-life care. I honestly feel that because of this, the hospice has a special place in my heart. I love what we do; I love how Pilgrims’ look after patients and their families, and I think we make a massive difference to those people. Nothing is too much trouble, and we have always done as much as we could to help people with their wishes, large or small, at the end of their life.
One of my proudest moments was when I was a medical secretary; a patient at Pilgrims Day Centre was a keen motorcyclist but was unable to ride anymore. His wish was to be able to just have one more ride on a motorcycle, but being unable to do this himself it needed to be in a sidecar. The team in the day centre came to ask me if I could try and find a way we could do this. I got in touch with some motorcycle clubs around the area, and a kind gentleman made contact saying he had a sidecar, and that it would be a pleasure to take the patient out for a ride. We arranged a meeting one Saturday, it was just amazing to see how excited and happy the patient and his family were that this could be achieved. The man with the sidecar turned out to be Eric Richard, the actor who played PC Bob Cryer in the TV series, The Bill, which added to the amazement! The best part of the day was, the patient had a brilliant time, and was so happy to be able to enjoy a motorcycle ride again.
Having worked for Pilgrims for so long, I always thought I knew everything there was to know about the hospice and the care provided, but I was so wrong. Sadly my mum got cancer and was admitted to the Canterbury hospice for end-of-life care in 2017. To be in that situation – on the other side – now as a relative, was so different to what I’d thought. I was stunned at the level of care and attention the care teams give patients and relatives, and it honestly blew my mind. I had no idea just how deep their treatment went, and the commitment they give to each tiny detail. This made my love of the hospice movement even deeper than it had been. Mum was able to say how she wanted her last days to be, and this was achieved. Although devastating, she had the best death she could have had. This year, unfortunately my dad had a very short illness and was admitted to the Canterbury hospice. Like my mum, he was able to state his wishes; again this was achieved fully, and his death was also just as he wanted. Both were peaceful, with the family, full of the love they deserved.
I could never repay Pilgrims for the wonderful care my parents received, and I fully understand when people say ‘a good death’. I don’t know what we would have done if we didn’t have the hospice to achieve this.
The fact that I experienced this, makes me even more grateful that I work for a charity that helps thousands of patients and their families, all year round. I am extremely proud and humbled to be a part of something that provides a service like this.
Working for Pilgrims Hospices:
Whether you support patients and families within our care teams, help to raise vital funds or work in our support services, Pilgrims can offer a very rewarding career.
Working alongside passionate, like-minded and knowledgeable people, a career with Pilgrims provides you with the opportunity to make a real difference to the lives of families within east Kent.
Through providing care, working in our shops or attending events, there are always opportunities to network with other professionals and establish strong relationships within our community.
Alternatively, you might like to volunteer for Pilgrims?
Please explore our opportunities when you click here.
17th August 2023
Pilgrims Hospices Lottery community ties
Here in the world of Pilgrims Hospices Lottery we pride ourselves on the strong connections and amazing relationships we have with our local communities in the Ashford, Canterbury and Thanet areas.
We have been meeting up with many of our wonderful members for an amazing 27 years, in fact since Pilgrims Hospices Lottery began in the April of 1996.
We have seen our members’ families grow up to have families of their own. When they have moved we have too, moving their collection onto the relevant Collector in their new area. Winning cheques have been hand delivered to many with messages of thanks, perfect timing, happy purchases, travel arrangements made and kind donations given.
Lottery Collectors and members have been sadly lost along the way but those strong ties remain, family and friends picking up the reigns and taking over membership entries and collections.
New relationships and connections continue to be made with over 2800 new or additional entries into our weekly draw plus hundreds of you buying superdraw tickets, scratch cards, wedding favours and gift vouchers. This last year alone; we have raised over £1.2 million, have sent out more than 5,500 winners cheques and made over 50 thousandaires!
When you see the difference the compassionate care makes to Pilgrims Hospices patients and their families it’s easy to see what drives us.
We are and will remain truly grateful and humbled by the tremendous generosity shown in support of the incredible compassionate care provided by our teams both in the community, in people’s homes and in our hospices. Thank you, we really couldn’t do it without you. Together we really do make a difference.
£25 pays for one full hour of compassionate care by specialist nurse so you really do and can make a difference; help us continue to provide care and comfort to those that need us the most.
If you would like to join and make a difference today please call 01227 379741, or click here to go directly to our website page. Still only £1 per entry per week and you could win up to £20,000!
P.S Our Christmas Gift Vouchers are available now and our Christmas Superdraw tickets will be landing on doormats soon.
With Warmest Wishes from
Shiralee and your Lottery team.
Each year Pilgrims Hospices give care and comfort to thousands of people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
8th August 2023
We’re back to colour the coast!
Pilgrims Hospices, Thanet Colour Run, returns on Sunday 1st October to Palm Bay Green, Margate. This family-friendly 5k event is an explosion of colourful fun. Take in amazing coastal views as you run and walk through clouds of brightly coloured powder around the route. So far, some £200,000 has been raised through the event since it launched in 2016.
Gather friends and family to join the energetic atmosphere of people running, jogging and walking along Thanet’s spectacular seafront. We anticipate more than 1,000 participants including runners, joggers and walkers joining us on the day. All are welcome to support Pilgrims.
Entry – before 25th September 2023
Ages 12 and over – £24 – Ages 11 and under £15
On the day entry (if still available)
Ages 12 and over – £28 – Ages 11 and under – £15
What happens on the day?
9am – 11am: Registration will be open
11.30am – 1.30pm: Thanet 5k Colour Run takes place
Entry includes a white t-shirt, paint sachet, funky sunglasses and finisher’s medal. We encourage you to consider the environment and bring your own plain white t-shirt to wear on the day. We provide the white t-shirts for event safety and colour protection, but if you can recycle an old one, then that is appreciated.
This year, our participant wristbands are also environmentally friendly! Each wristband is bio-degradable and contains wild flower seeds within the band, meaning you can take it home and plant it in your garden!
Catering will be available for purchase on site.
Location – Thanet, Palm Bay Green, Palm Bay Avenue, Cliftonville, Margate, CT9 3NR.
If you would like to speak to Pilgrims’ about this event, please contact Karen Kenward Email: [email protected] or call her on 01843 233 934
By taking part in the Thanet 5k Colour Run, you’ll be helping Pilgrim Hospices to continue caring for people right across east Kent who are facing a life-limiting illness.
Care is provided from three hospice sites in Ashford, Canterbury and Thanet as well as in patients’ own homes. To offer these services to patients and their families the charity must raise £11 million each year from the generous local community.
7th August 2023
Always Caring: Linda and Reg’s story
Linda shares how important Pilgrims Hospices is to her, and why she supports the charity as a member of Always Caring.
My relationship with Pilgrims started over 40 years ago, when my son’s piano teacher was asking everyone she knew for donations towards the setting up of a new hospice. She was so passionate about the cause, and the need for an end-of-life care charity, it really inspired me.
Years later, when I was teaching, I had a student request to do their placement at the Thanet hospice. I went to visit and was blown away by the atmosphere there.
It wasn’t until my partner’s sister became ill that I directly got to experience the care of the Pilgrims staff. We were thrilled with the calmness and the compassion shown by everyone we dealt with.
Unfortunately, my partner, Reg, was diagnosed with cancer, and when he reached the final stages, the oncologist put us in touch with the Margate hospice, suggesting this may be beneficial for both of us.
As Reg wanted to spend his last few months in his own home, the doctor was superb, providing us with excellent care by visiting him regularly at home and offering support for both of us.
After Reg died in March 2022, the doctor contacted me and suggested I might benefit from counselling. This was arranged very quickly and I had six sessions with a Pilgrims counsellor. They were absolutely excellent and so beneficial.
After my counselling finished, I joined the Stepping Stones bereavement group, which has helped me so much. It’s given me a space where I can take my grief, and feel supported alongside others who are going through the same things.
One of my fellow attendees put it perfectly, “I feel liberated after our sessions, I can enjoy my weekend after we have all met on a Friday”.
I’m pleased to be able to support Pilgrims as a member of Always Caring, because I know Reg wanted money to go towards the hospice, and whatever I can do to wave the flag for the hospice, I will. I can’t thank them all enough, I don’t think I would have got through without Pilgrims.
Each year, Pilgrims Hospices care for thousands of people across east Kent, with services provided from its three hospice sites in Ashford, Canterbury, and Thanet, as well as in patients’ own homes. It costs over £17.2 million annually to run these services, much of which comes from the generous support of the local community.
28th June 2023
Supporters hike the Pilgrims Way Challenge for local hospice care
Wye Village Hall welcomed 630 excited runners and walkers on Saturday 10th June, all gathering to undertake the 5th annual Pilgrims Way Challenge. This much-loved and well-established fundraising event brought many regular ramblers, along with those who were new to the challenge, out into the brilliant sunshine to support their local hospice charity.
Trekkers enjoyed a 25km, 35km, or 55km hike through ancient woodland, rolling fields, and picturesque villages along the North Downs Way national trail to the historic city of Canterbury; the finish line for 25km participants, the start point for 35km participants, and the mid-point for the 55km hikers, who headed onward towards a coastal finish inside Dover Castle. Some even ran the distance, with our fastest finisher completing the event in just 5 ½ hrs!
It was such a great day!
Robert – Pilgrims
The event is set to raise more than £105,000; a figure that will help Pilgrims Hospices to provide more than 4,200 hours of specialist nursing care at one of their inpatient units in Ashford, Canterbury and Thanet. Many people chose to walk the Pilgrims Way Challenge in memory of a loved one, in appreciation of the care they experienced from Pilgrims.
In true Pilgrims style, participants were supported throughout the journey with well-stocked rest stops, comprehensive route signage and expert medical support. Walkers were particularly delighted upon arriving for a well-deserved seat at Chartham Hatch, where they were treated to delicious cakes, strawberries and tea.
Robert Grew, Pilgrims Events & Digital Fundraising Manager said: “It was such a great day. We had hundreds of walkers of all abilities taking on the challenge and I’m in awe of every single one of them. Despite some challenging temperatures, our supporters really went the extra mile, and it was humbling to see how far people push themselves to achieve something not just for themselves, but for the benefit of others. It really is a deeply personal test, both physically and emotionally, and to see what it meant to them when they finally reached the finish line was inspiring. Collectively, our supporters walked over 23,400 kilometres, which is the equivalent of walking from London to Athens more than 8 times!
“I’d like to say a huge thank you to the army of Pilgrims volunteers who gave their time and energy to support our walkers, whether it was with marshalling the route, preparing refreshments or encouraging people along the way, we couldn’t have done it without you.”
If you or someone you know is coping with a life limiting illness, and you think you may benefit from Pilgrims free services, talk to your GP or Healthcare Professional about your options or click here to read about our Wellbeing Services.
Care is provided from three hospice sites in Ashford, Canterbury and Thanet as well as in patients’ own homes. To offer these services to patients, and their families the charity must raise £11 million each year from the generous local community.
