“I can’t praise the hospice highly enough”: Why David is leaving a gift to Pilgrims in his Will
Pilgrims Hospices cared for David’s wife, Dawn, at the end of her life.
Here, David shares why he has chosen to leave a gift in his Will to Pilgrims.
“My wife, Dawn, battled cancer for 14 years and sadly passed away on 23 July 2024. The service and support that the Pilgrims team provided from the Margate hospice as part of Dawn’s Hospice at Home care package was exemplary. At a time when I was very stressed and highly emotional, the help and understanding that these very kind people gave me was very comforting. My wife was very well cared for and had a perfectly dignified passing and for that I shall be eternally grateful to you.
I would strongly recommend that people should consider leaving something in their Will to Pilgrims Hospices, however small. Pilgrims is a charity, and whilst they do provide a free service to those people who need their help and support at such an emotional time, it shouldn’t be forgotten that it does cost money to actually provide that help and support. They need to continually raise money to continue financing that service.
A personal big thank you for all the help and support that I received from the Pilgrims team. I couldn’t have got through my Dawn’s end-of-life without it. I can’t praise the hospice highly enough.”
–David, Dawn’s husband
Pilgrims Hospices provides compassionate, specialist care free of charge to more than 3,000 people in east Kent each year who are living with life-limiting conditions. Support is offered in patients’ homes, in the community, and at our three hospice sites in Canterbury, Thanet and Ashford. We also run a 24-hour advice line.
7th August 2025
Pilgrims Hospices help John and Virginia create poignant legacy with hand casting
John Godden, from St Mary’s Bay, a coastal village on Romney Marsh, is being supported by Pilgrims Hospices to live well alongside managing a life-limiting illness.
John enjoyed a long career in property maintenance, but now has chronic obstructive pulmonary disease (COPD) and pulmonary hypertension, which means he has to take each day at a much slower pace.
John and Virginia in the Ashford hospice garden
John said: “Retirement wasn’t in my plans! I loved my job, it was very physical and kept me active, but when I turned 70, my health took a turn.
“I was hospitalised for seven weeks due to a bad chest infection and high CO2 levels. Whilst there, a consultant mentioned referring me to the hospice. I was quite poorly and no one was sure if I’d pull through, but I did. Once I’d been discharged from hospital, I spoke to Pilgrims. I met their community team, they got to know me and explained how it would all work. A Pilgrims nurse contacts me every two weeks to check in, ask how I’m doing and find out if I need any extra support. It’s very helpful.”
John and his wife, Virginia, are making the most of Pilgrims’ varied offerings at their local hospice in Ashford. John benefitted from a breathlessness management group, which has given him useful tools to manage his symptoms at home. He is signed up for a mindfulness class in the near future, which he is looking forward to. Virginia accesses a carers support group and plans to have counselling sessions, too. The couple also attend Time to Create therapeutic art groups run by the Wellbeing team, where they have been able to create a cast of their interlinked hands, a poignant keepsake to take home and treasure.
John continued: “The groups are so important to me because they get me out. I’ve met some wonderful people; the staff here at amazing, the other people who attend are lovely. It’s a really friendly environment. The hand casting was particularly special because it’s all about connection, being close to each other, holding hands. It’s amazing how it catches all the fine details.”
Hand casting is a powerful legacy activity, providing families with a tangible memento of their loved ones. The process offers the opportunity to connect, interact and share stories and anecdotes, bringing people together at what is often a challenging time. Pilgrims can only offer this service through the support of its generous community, and the charity is truly grateful to anyone who purchases a kit via its Amazon Wish Listfor patients and families to benefit from.
John and Virginia with their hand cast
Virginia added: “Right now, Pilgrims is a lifeline for us, it’s the only consistent support we get. We know we can call the 24-hour advice line if we need anything, or if John deteriorates; the staff are so caring and attentive, we can’t fault them. Pilgrims also gets us out to socialise with other people experiencing life-limiting illnesses, which is so important; when we’re here, we really benefit.”
John continued: “We’re learning lots from Pilgrims, not just about managing my COPD but also via all the activities in Time to Create – it’s so interesting to me, because I’m not artistic, but I try! I really enjoy it. It’s different every week, there’s always something new to do.
John and Virginia’s hand cast
“I’d tell anyone in my position that they should come here, because it’s not what it seems. You might think, like I did, it’s only for old people who are on their last legs! It’s not like that at all. But equally, if I did deteriorate, I would want to come to the hospice.
“What’s important to me is being able to live a relatively normal life, which is something we often take for granted. Pilgrims is helping me to do that as much as possible, and I’m so grateful.”
We’re in need of hand casting kits for each of our hospices in Ashford, Canterbury and Thanet, to enable more people like John and Virginia to experience the many benefits of creating lasting legacies.
Our Amazon Wish Listhas been carefully put together by staff from all departments across our hospices, and contains items that will help us the most – including hand casting kits.
Call the Pilgrims Hospices 24-hour Advice Line on01233 504 133
Pilgrims Hospices provides compassionate, specialist care free of charge to more than 3,000 people in east Kent each year who are living with life-limiting conditions. Support is offered in patients’ homes, in the community, and at our three hospice sites in Canterbury, Thanet and Ashford. We also run a 24-hour advice line.
9th June 2025
Come and say hello! – Nurses and Healthcare Assistants Open Day
Are you a Nurse or Healthcare Assistant looking to take the next exciting step in your career?
Join us onFriday 20 June 2025, 10am-5pm at Pilgrims Hospice Ashford for our Nurses and Healthcare Assistants Open Day.
Whether you’re just curious or seriously considering a change, this day is for you!
Join us at Pilgrims Hospice Ashford for a relaxed and informative Open Day where you can:
Meet our amazing team – Find out what it’s really like to work at one of Kent’s leading end-of-life care charities
Tour our beautiful facilities – Including patient areas, therapy spaces, gardens and more
Ask anything – Seriously, no question is too small! From what to wear on your first day to how to progress your career, we’re happy to chat
Soak up the feel-good vibes – Discover why our staff say working at Pilgrims is one of the most rewarding decisions they’ve ever made
Here’s what we offer
Access to the NHS pension scheme
Current pay rates benchmarked against NHS bandings
Excellent work/life balance
Generous annual leave
Sick leave from Day 1
Paid CPD hours and career development pathways
Subsidised meals (for just £2!)
Free onsite parking
What our team say
“I have worked at Pilgrims for 25 years and love everything about Pilgrims Ashford. We are supported and encouraged to develop, we have a voice and are listened to if there are concerns or improvements needed, and we work in a beautiful building with lovely grounds. From the Medical Director to our amazing Domestic team, we all share the same vision – to give the patients the best experience.”
“We have in-house training opportunities in palliative care to enhance our knowledge. We have a comfortable staff room for our breaks with amazing subsidised meals, with free tea and coffee.It’s a friendly team, everyone helps and advises each other. We even have a visiting therapy dog!”
Come and say hello
Whether you’re an experienced nurse or a new HCA exploring the world of hospice care, we’d love to show you around, introduce you to our team, and tell you more about how you could make a real difference.
No need to book – just drop in any time between 10am and 5pm. Bring your questions, your curiosity and your smile – we’ll bring the cake!
We can’t wait to meet you.
Come and take a look – you might just be surprised at what you discover.
Join us on Friday 20 June, 10am-5pm at Pilgrims Hospice Ashford, Hythe Road, Willesborough, Ashford TN24 0NE.
Each year, Pilgrims Hospices care for thousands of people across east Kent, with services provided from its three hospice sites in Ashford, Canterbury, and Thanet, as well as in patients’ own homes. It costs over £17.2 million annually to run these services, much of which comes from the generous support of the local community.
23rd May 2025
Helen hikes for hospice care in memory of auntie
Helen Edwards from Camber, East Sussex is taking on the Pilgrims Way Challenge on Saturday 21 June 2025.
She will hike 25km from Canterbury to Wye in memory of her auntie, Patsy Bolton, who received Pilgrims Hospices’ care in December 2024.
Patsy
Patsy worked in care and was always looking after others, so she understood the importance of being in a place of comfort at the end of life. When her own time came, she knew she wanted to be cared for in a hospice, and was offered a bed at the Ashford hospice.
Helen said: “Pilgrims made Patsy feel loved and cared for, so I wanted to give something back. She didn’t want a big fuss at her funeral, and asked for donations to Pilgrims in lieu of flowers. So when I saw the Pilgrims Way Challenge advertised, I signed up straight away. I’m hoping to raise as much money as I can to help make sure Pilgrims’ vital services continue to be available to other families, and to keep Patsy’s memory alive.”
Patsy’s daughter, Sarah Bolton, originally from Lydd, added:
“No one ever wants to receive a call telling you a precious loved one’s time has come, but from the moment those hospice doors opened, Pilgrims offered nothing but a positive and calming experience. The hospice was a place for our family to say goodbye to Mum, in comfort and with beautiful settings.
Sarah and Patsy
“All the staff were so kind and compassionate, not only to patients within their care, but to their family members as well. A special mention to Bernie, the Healthcare Assistant who made Mum’s final hours comfortable. No words or gratitude are enough to express the blessing we were afforded by Mum getting a bed at the hospice; Pilgrims’ work is priceless.
Helen on a training walk
“As a family, we want to support Pilgrims to ensure others can experience their special care, offering people dignity and kindness in their final days. In the darkest times, Pilgrims gave us light; the hospice is a place where love and compassion knows no bounds.”
The Pilgrims Way Challenge is perfect for people of all fitness levels; you’ll stroll through charming villages of oast houses and period cottages, surrounded by endless green fields. Rolling hillside views, quiet country lanes, historic buildings, and ancient woodlands all await you. The Pilgrims Way between Dover and Wye really does have it all.
Each year, Pilgrims Hospices care for thousands of people across east Kent, with services provided from its three hospice sites in Ashford, Canterbury, and Thanet, as well as in patients’ own homes. It costs over £17.2 million annually to run these services, much of which comes from the generous support of the local community.
2nd May 2025
A fond farewell to Debbie Boots: Celebrating 24 years of compassionate care at Pilgrims Hospices
After an incredible 24 years with Pilgrims Hospices, Advanced Clinical Practitioner, Debbie Boots, is retiring, leaving behind a remarkable legacy of care, compassion, and dedication.
Debbie in her early nursing days
Originally from Dagenham, Essex, Debbie has called Thanet home for many years. Her nursing career spans an impressive 44 years, taking just two short breaks for maternity leave. She first trained as a general nurse in Redbridge, gaining experience in male and female surgery and mental health care before moving into care home management.
But it was a single, deeply moving experience with an end-of-life patient at QEQM Hospital that led Debbie to hospice care – a decision that shaped the rest of her career.
Debbie joined Pilgrims Hospices with a passion for ensuring that patients facing life-limiting illnesses receive the best possible care. She embraced every opportunity to develop her skills, working on the in-patient wards and within the community team, earning a Master’s Degree and becoming an Advanced Practitioner Nurse – later recognised as an Advanced Clinical Practitioner.
Throughout her time at Pilgrims, she has played a crucial role in developing nurse prescribing within the charity, mentoring colleagues, and influencing best practices in end-of-life care.
Debbie with Brenda Blethyn
Reflecting on her journey, Debbie says:
“Listening is one of the biggest parts of our role as Pilgrims nurses. I’m a very good listener, and patients need to tell their stories. When you’re listening, you get a sense of what’s most important to them – and that’s what we need to focus on.
Everything we do here is patient-focused. We need to know that our patients feel supported and cared for every step of the way, right up to the very last moment.”
She continues:
“From the moment people are invited to attend any of our clinics or arrive at the hospice for the first time, they’re often tense and sitting on the edge of their chair. We work hard to pick up on the cues in those early conversations, and provide a management plan that will help them to live as well as possible for the remainder of their life.
“When people realise that we’re truly listening, reflecting and empathising, you can see the change – they begin to relax. By gaining their trust, we help them find the coping mechanisms they need at the early stages of their care.”
Her decision to retire was made over a year ago, with the heartfelt desire to be there for her elderly parents and growing family. She is looking forward to spending more time with her two young grandsons, Gregory (3) and Duncan (18 months), and to welcoming a granddaughter soon. At 62, Debbie is also prioritising her own health while embracing this new chapter of life.
Though stepping away from the hospice is bittersweet, Debbie is confident in the talented and dedicated nursing and clinical team she leaves behind. She shares:
“I’ve always worked alongside incredible colleagues, and now it’s time to step back and let them spread their wings. They have the skills, compassion, and fresh ideas to continue delivering outstanding care.”
However, this isn’t a complete goodbye. Debbie has expressed her wish to maintain her links with her beloved hospice career and is considering volunteering in one of Pilgrims’ charity shops in the future.
“It will be lovely to still feel that I’m part of the very special Pilgrims team,” she says.
A message from Kate White, Senior Nurse Manager:
“Debbie’s wisdom, warmth, and unwavering commitment will be deeply missed by colleagues and patients alike. We thank her for her years of service and wish her all the happiness and relaxation she deserves in retirement.”
Enjoy every moment, Debbie – you’ve truly earned it!
Each year, Pilgrims Hospices care for thousands of people across east Kent, with services provided from its three hospice sites in Ashford, Canterbury, and Thanet, as well as in patients’ own homes. It costs over £17.2 million annually to run these services, much of which comes from the generous support of the local community.
1st November 2023
Dedicated nurse Amanda bids farewell to Pilgrims Hospices after a fulfilling nursing career
Amanda Larking retires from nursing in October, Pilgrims Hospices wish to thank Amanda for her years of dedicated nursing and celebrate her career of honouring compassion and commitment to care.
She told us: “As a young person I undertook my nurse training in Thanet, were I still live now.
“I always knew I wanted a career in nursing. At the age of 16, I had a secondary school, work experience placement at the Queen Elizabeth Queen Mother Hospital in Margate; at that point I knew straight away that I would definitely apply for nurse training when I left school.
“I started nursing in 1976, after completing my training, I spent some time working in theatres, then went on to spend three years nursing in the USA from 1984 -1987.
“I nursed on oncology wards in the USA, and spent two years in New Jersey and a further year in Florida. It was a really good experience, it definitely enriched my nursing knowledge, and I’m so glad I did it. It was just one of the great opportunities available to me as a young nurse.”
On returning to the UK, Amanda trained as a district nurse and worked in the Thanet area. She explained: “I often became involved with patients who would be referred on to the hospices for end-of-life care. I had to visit the hospices on occasions, and valued the services provided to local people and decided I would really like to work within palliative care at some point.
“I married, then and took a career break in order to bring up my three children. In 2005 I returned to work having seen an opportunity to join the Pilgrims team as a health care assistant. I applied, and was pleased to be accepted at Pilgrims Hospice, Thanet.
It’s a very special service that we offer to the local community we live in
Amanda – RGN Pilgrims Hospices
“The hospice kindly arranged for me to study for my Return to Nursing Practice course at Christchurch University in Canterbury, helping me to re-qualify, which was wonderful and meant I could continue my career in nursing.”
Having completed her course training, Amanda worked as a band five nurse on the Pilgrims Hospice Thanet ward, until one day she was asked to support the Community Team Palliative Specialist Nurses (PSN’s) by taking the incoming phone calls from patients and their families.
The duty nurse is an office based role; it’s a key role between patients, families and other health professionals who come to the hospices. Amanda said: “I call patients, check referrals and the support we’re offering, it’s quite an intense role, but really rewarding.”
She added: “I was told it would be a few days….. but here I am 12 years later, having developed the role of the Duty Nurse and have really enjoyed the challenge.”
I would certainly encourage nurses to consider end-of-life care
Amanda – RGN Pilgrims Hospices
We asked Amanda what made Pilgrims a special place to work for her, she told us: “It’s a very special service that we offer to the local community we live in. It’s an honour to be a part of the team that is so highly praised and has a recognised reputation within the community. Patients and families speak so highly of our care, it’s a true privilege to work here.
“Some of our services, are not available elsewhere making Pilgrims Hospices a valuable asset within the community.”
hen asked what she would say to anyone interested in working in end-of-life care Amanda said:
“I would certainly encourage nurses to consider end-of-life care. A career in specialist nursing is very interesting; like any career in medicine, it can be very intense and complex, but definitely very rewarding.”
At the age of 65 Amanda hasn’t started planning for her retirement as yet, she told us: “I’m not too sure what I shall focus on when I have time to relax. My daughter is marrying very soon, therefore I’m busy with lots of lovely family plans to celebrate with her. I will think about what comes next after the wedding in November.
Each year Pilgrims supports thousands of local people coping with a life-limiting illness and their families. The charity offers a range of services: from end-of-life care given on its wards, to its Wellbeing Programme supporting people after they are diagnosed to live well and stay independent.
