Join us at Pilgrims Hospice Ashford for a relaxed and informative Open Day where you can:
Meet our amazing team – Find out what it’s really like to work at one of Kent’s leading end-of-life care charities
Tour our beautiful facilities – Including patient areas, therapy spaces, gardens and more
Ask anything – Seriously, no question is too small! From what to wear on your first day to how to progress your career, we’re happy to chat
Soak up the feel-good vibes – Discover why our staff say working at Pilgrims is one of the most rewarding decisions they’ve ever made
Here’s what we offer
Access to the NHS pension scheme
Current pay rates benchmarked against NHS bandings
Excellent work/life balance
Generous annual leave
Sick leave from Day 1
Paid CPD hours and career development pathways
Subsidised meals (for just £2!)
Free onsite parking
What our team say
“I have worked at Pilgrims for 25 years and love everything about Pilgrims Ashford. We are supported and encouraged to develop, we have a voice and are listened to if there are concerns or improvements needed, and we work in a beautiful building with lovely grounds. From the Medical Director to our amazing Domestic team, we all share the same vision – to give the patients the best experience.”
“We have in-house training opportunities in palliative care to enhance our knowledge. We have a comfortable staff room for our breaks with amazing subsidised meals, with free tea and coffee.It’s a friendly team, everyone helps and advises each other. We even have a visiting therapy dog!”
Come and say hello
Whether you’re an experienced nurse or a new HCA exploring the world of hospice care, we’d love to show you around, introduce you to our team, and tell you more about how you could make a real difference.
No need to book – just drop in any time between 10am and 5pm. Bring your questions, your curiosity and your smile – we’ll bring the cake!
We can’t wait to meet you.
Come and take a look – you might just be surprised at what you discover.
Join us on Friday 20 June, 10am-5pm at Pilgrims Hospice Ashford, Hythe Road, Willesborough, Ashford TN24 0NE.
Each year, Pilgrims Hospices care for thousands of people across east Kent, with services provided from its three hospice sites in Ashford, Canterbury, and Thanet, as well as in patients’ own homes. It costs over £17.2 million annually to run these services, much of which comes from the generous support of the local community.
23rd May 2025
Helen hikes for hospice care in memory of auntie
Helen Edwards from Camber, East Sussex is taking on the Pilgrims Way Challenge on Saturday 21 June 2025.
She will hike 25km from Canterbury to Wye in memory of her auntie, Patsy Bolton, who received Pilgrims Hospices’ care in December 2024.
Patsy
Patsy worked in care and was always looking after others, so she understood the importance of being in a place of comfort at the end of life. When her own time came, she knew she wanted to be cared for in a hospice, and was offered a bed at the Ashford hospice.
Helen said: “Pilgrims made Patsy feel loved and cared for, so I wanted to give something back. She didn’t want a big fuss at her funeral, and asked for donations to Pilgrims in lieu of flowers. So when I saw the Pilgrims Way Challenge advertised, I signed up straight away. I’m hoping to raise as much money as I can to help make sure Pilgrims’ vital services continue to be available to other families, and to keep Patsy’s memory alive.”
Patsy’s daughter, Sarah Bolton, originally from Lydd, added:
“No one ever wants to receive a call telling you a precious loved one’s time has come, but from the moment those hospice doors opened, Pilgrims offered nothing but a positive and calming experience. The hospice was a place for our family to say goodbye to Mum, in comfort and with beautiful settings.
Sarah and Patsy
“All the staff were so kind and compassionate, not only to patients within their care, but to their family members as well. A special mention to Bernie, the Healthcare Assistant who made Mum’s final hours comfortable. No words or gratitude are enough to express the blessing we were afforded by Mum getting a bed at the hospice; Pilgrims’ work is priceless.
Helen on a training walk
“As a family, we want to support Pilgrims to ensure others can experience their special care, offering people dignity and kindness in their final days. In the darkest times, Pilgrims gave us light; the hospice is a place where love and compassion knows no bounds.”
The Pilgrims Way Challenge is perfect for people of all fitness levels; you’ll stroll through charming villages of oast houses and period cottages, surrounded by endless green fields. Rolling hillside views, quiet country lanes, historic buildings, and ancient woodlands all await you. The Pilgrims Way between Dover and Wye really does have it all.
Each year, Pilgrims Hospices care for thousands of people across east Kent, with services provided from its three hospice sites in Ashford, Canterbury, and Thanet, as well as in patients’ own homes. It costs over £17.2 million annually to run these services, much of which comes from the generous support of the local community.
18th March 2025
Pilgrims Hospices celebrate World Social Work Day 2025
Pilgrims Hospices is proud to provide holistic, compassionate palliative care across east Kent. The charity supports people in many different ways, and social work is an integral part of this.
To celebrate World Social Work Day 2025, the social work team share what they enjoy about their roles at Pilgrims, and how they support patients, families and local communities.
Melinda
Melinda Downes, Social Worker at Pilgrims Hospice Canterbury
“I’ve always been driven to help people, so to have the opportunity to compassionately care for those facing a terminal illness is not only a privilege, but a very humbling experience.
As a social worker, I get to meet inspiring people and work with fantastic and supportive colleagues within our amazing wider team. I enjoy experiencing meaningful connections with patients, families and carers, and knowing that the support I’m able to provide is appreciated.”
Lynn Griffiths, Social Worker at Pilgrims Hospice Thanet
Lynn
“Working at Pilgrims is a real privilege. It brings me huge job satisfaction, and is both humbling and rewarding. My favourite thing about working here is the people. I’m inspired by our patients and families every day, and feel grateful to have the opportunity to make a positive difference. The team are all incredibly supportive of each other; they are professional, caring and, most of all, kind. Pilgrims is a really lovely place to work.
I spend time with patients and their families, both on the ward and in the community, supporting them during what is often a very difficult period in their lives. Having the time to make trusting and meaningful relationships is so important, and I feel privileged when people share their experiences with me.
My role is different every day; the diversity creates a busy workload, but it is enjoyable and allows me to use my social work training, skills and knowledge to contribute positively to the patients, families and the wider multi-disciplinary team within the hospice.”
Each year, Pilgrims Hospices care for thousands of people across east Kent, with services provided from its three hospice sites in Ashford, Canterbury, and Thanet, as well as in patients’ own homes. It costs over £17.2 million annually to run these services, much of which comes from the generous support of the local community.
29th August 2024
Cheers to the tea-rrific Pilgrims Hospices teams: Celebrating Afternoon Tea Week 2024 with love, laughter, and a feast of flavours!
A huge round of applause to the wonderful Pilgrims Hospices Therapy Centre teams from Ashford, Canterbury, and Thanet for treating our patients to the most delightful afternoon teas across all three sites!
Afternoon Tea Week took place nationally from 12 – 18 August 2024; the dedication, warmth, and creativity truly shone through, making the experience unforgettable for everyone involved.
Robyn Moore, Healthcare Assistant
The events were enjoyed by patients who are currently attending Wellbeing groups at each hospice, which provide an opportunity to connect with others who are going through similar experiences. The therapy teams organise visits from guest speakers, who deliver talks and interactive workshops on a variety of topics, helping patients to open up and share their own interests. Importantly, the groups also offer a space to relax and switch off for a few hours.
Patients at the Canterbury hospice welcomed visitors from Retreat into Wonderland, an animal rescue charity based in Herne Bay, to their afternoon tea event. Shetland ponies greeted everyone in the hospice gardens, contributing to a calm and comforting atmosphere.
The Thanet hospice enjoyed an interesting and informative talk from the Kent Police fraud team, and Ashford patients were entertained by a classical guitarist.
Sharon Smith, Wellbeing Practitioner Team Leader, said: “Afternoon Tea Week celebrates the great British tradition of afternoon tea and is the perfect excuse to catch up with loved ones over a cup of tea and some delicacies.”
A special shout-out to our amazing catering team, whose planning and passion turned these afternoon teas into a feast of flavours and joy. Every bite was a reminder of the love and care that goes into everything you do. The smiles on everyone’s faces said it all!
Let’s raise our teacups high in celebration of this cherished tradition and the incredible efforts of our teams who make moments like these so special. Thank you for being the heart and soul of our community!
Pilgrims Hospices is a charity dedicated to providing expert care and support to patients with life-limiting illnesses in east Kent. Our services ensure comfort, dignity, and quality of life for patients and their families, offering compassionate care both in hospice settings and in the community.
18th March 2024
Finding purpose and fulfilment: Lizzie’s journey at Pilgrims Hospices
Within the embrace of Pilgrims Hospices in Ashford, amidst the corridors, therapy rooms, and family areas, a beacon of warmth and compassion shines through the dedicated efforts of individuals like Lizzie Threlfall.
Lizzie, a vibrant and empathetic 25-year-old, is not just another student on placement; she’s a testament to the transformative power of heartfelt care and genuine dedication.
With a Psychology First Class Honours Degree already under her belt and now pursuing a Master’s in Social Work at the University of Kent, Lizzie found herself drawn to Pilgrims Hospices for her first placement.
Hailing from Maidstone, the opportunity to immerse herself in the hospice’s social work team felt like fate knocking at her door.
“I was a little apprehensive at first,” Lizzie admits, reflecting on her initial impressions. “You have your own image of a hospice before you’ve been involved with one. It was totally new to me. But I thought, why not give it a go?”
From the moment she stepped through the doors, Lizzie was enveloped by a sense of belonging. The warmth of the team and the genuine welcome she received dispelled any doubts she had.
“I was taken by surprise, very much so,” she shares. “I never expected to feel so drawn to working here. In fact, I don’t want my placement to end.”
“Each day is different,” she says with a smile. “You never know what each new day will bring, and I love that.”
What struck Lizzie most was the stark contrast between Pilgrims Hospices and other environments she had encountered.
“Most areas are very procedural,” she explains, “but here, it’s much softer. You have the real opportunity to become a genuine social worker, putting the person at the centre of all you do.”
The diversity of experiences at Pilgrims Hospices has been a revelation for Lizzie.
“Each day is different,” she says with a smile. “You never know what each new day will bring, and I love that.”
Lizzie’s enthusiasm for her work is contagious, spreading even to her fellow students. “I’ve been sharing my experiences with them,” she says, “and they’re amazed at the depth of learning and emotional connection we foster here.”
Indeed, Lizzie’s journey at Pilgrims Hospices has been one of growth and enlightenment. She speaks passionately about the invaluable tools she’s gained, particularly in communication.
“Patients have so many different issues to deal with,” she explains. “Being able to effectively communicate and advocate for them is crucial.”
“I never considered palliative social work before,” she admits, “but now I can’t imagine being anywhere else.”
But beyond the skills and knowledge acquired, it’s the sense of purpose and fulfilment that resonates most deeply with Lizzie.
“Working here has reaffirmed my passion for helping others,” she reflects. “It’s not a depressing place, as some may assume. It’s a happy and safe environment, where everyone is supported.”
As Lizzie looks ahead to completing her Master’s and embarking on her career as a qualified social worker, her heart remains with Pilgrims Hospices.
“I never considered palliative social work before,” she admits, “but now I can’t imagine being anywhere else.”
With gratitude in her heart and determination in her stride, Lizzie Threlfall is not just a social work placement student; she’s a shining example of the profound impact one individual can have in the lives of others.
And as she dreams of joining the Pilgrims’ team permanently, there’s no doubt that her journey has only just begun.
If you’re interested in learning more about the many roles on offer at Pilgrims Hospices, check out our current vacanciesand volunteer roles.
Pilgrims Hospices provides compassionate, specialist care free of charge to thousands of people in east Kent each year who are living with life-limiting conditions. Support is offered in patients’ homes, in the community, and at our three hospice sites in Canterbury, Thanet and Ashford. We also run a 24-hour advice line.
7th August 2023
Always Caring: Linda and Reg’s story
Linda shares how important Pilgrims Hospices is to her, and why she supports the charity as a member of Always Caring.
My relationship with Pilgrims started over 40 years ago, when my son’s piano teacher was asking everyone she knew for donations towards the setting up of a new hospice. She was so passionate about the cause, and the need for an end-of-life care charity, it really inspired me.
Years later, when I was teaching, I had a student request to do their placement at the Thanet hospice. I went to visit and was blown away by the atmosphere there.
It wasn’t until my partner’s sister became ill that I directly got to experience the care of the Pilgrims staff. We were thrilled with the calmness and the compassion shown by everyone we dealt with.
Unfortunately, my partner, Reg, was diagnosed with cancer, and when he reached the final stages, the oncologist put us in touch with the Margate hospice, suggesting this may be beneficial for both of us.
As Reg wanted to spend his last few months in his own home, the doctor was superb, providing us with excellent care by visiting him regularly at home and offering support for both of us.
After Reg died in March 2022, the doctor contacted me and suggested I might benefit from counselling. This was arranged very quickly and I had six sessions with a Pilgrims counsellor. They were absolutely excellent and so beneficial.
After my counselling finished, I joined the Stepping Stones bereavement group, which has helped me so much. It’s given me a space where I can take my grief, and feel supported alongside others who are going through the same things.
One of my fellow attendees put it perfectly, “I feel liberated after our sessions, I can enjoy my weekend after we have all met on a Friday”.
I’m pleased to be able to support Pilgrims as a member of Always Caring, because I know Reg wanted money to go towards the hospice, and whatever I can do to wave the flag for the hospice, I will. I can’t thank them all enough, I don’t think I would have got through without Pilgrims.
Each year, Pilgrims Hospices care for thousands of people across east Kent, with services provided from its three hospice sites in Ashford, Canterbury, and Thanet, as well as in patients’ own homes. It costs over £17.2 million annually to run these services, much of which comes from the generous support of the local community.
