1st November 2021

    Charity shop team are proud to be recognised with Civic Pride Award

    The staff and volunteers at Pilgrims Hospices shop, on the High Street Ramsgate, have been awarded with a local Civic Pride Award from Thanet District Council.

    Not only do they bring an important shopping solution to the local community whilst driving funds for local hospice care, they ensure the store boundaries are as well maintained as their store and its contents.

    Alex Hancock, Pilgrims Retail Manager, said: “We are very proud to have been awarded the Civic Pride Award, we like our customers to feel that the Pilgrims store is truly part of the community shopping experience and that means everything from glancing into our windows as they pass by to browsing for a bargain inside.

    Alex added: “The appearance of our shop is really important to my team, we make regular checks around our perimeters to keep the building weed and litter free, we wouldn’t want it any other way.”

    The Ramsgate discount shop carries an extensive range of pre-loved ladies, gents and children’s clothing, along with furniture, electrical and household goods, books, games, DVDs and so much more. It’s difficult to leave the shop without a purchase!

    Alex has been the shop manager for the past two and a half years, and faced the challenges of lock-down due to the Covid pandemic followed by the staged re-opening for shoppers.

    We are very proud to have been awarded the Civic Pride Award, we like our customers to feel that the Pilgrims store is truly part of the community shopping experience

    Alex, Retail Manager

    “It was a tough time whilst our Pilgrims stores were closed, however, we took advantage of the time and refurbished a number of our shops and updated many others. It’s been wonderful to see people shopping again; about 20% of our customers are regulars, they know our names and we get to know what purchases they like to make.”

    Holly Brankin, shop supervisor told us: “The shop is busy currently with winter stock, we have a fantastic range of jackets and coats all at bargain prices. It’s great to see the college students coming in to purchase their winter woollies, hats, scarfs and accessories. As people become more conscious of climate change and environmental issues, recycling and upcycling clothing is more important than ever. The students are embracing change and getting really creative in our shop with their styling. We are here to help them do just that!

    “Our Christmas jumpers, party wear, gifts and decorations are selling fast, if you have items to donate to boost our stock, we would love to receive them.”

    When asked what was the strangest donation received? Alex told us they had been donated a brand new bath tub, which was sold almost immediately!

    The shop is busy currently with winter stock, we have a fantastic range of jackets and coats all at bargain prices.

    Holly, Supervisor

    “We are supported with donations from our wonderful local community, for which we would like to say a huge thank you, you are truly helping to make a difference to those people locally who need our help the most. There’s never a dull moment here, and I don’t need a gym membership, it really keeps me fit!” Alex added.

    You can support Pilgrims Hospices this season by purchasing from a range of Christmas cards in store or by purchasing a Charity Shop Gift Card. Pilgrims is the first charity in the country to accept a new multi-retailer gift card that can be used exclusively in charity shops.

    The Charity Shop Gift Card is backed by the Charity Retail Association (CRA), and is sold and accepted in Pilgrims Hospices’ 30 shops, helping to raise valuable funds for end of life care for thousands of people in east Kent.

    As well as boosting charity funds, money spent by cardholders will have a positive effect on the environment by supporting the growing second-hand revolution.

    If you have items that you would like to donate to Pilgrims Hospices shops, there’s a full list of shop details here.

    Pictured above:

    David Poole – Driver, Adrian Shale – Warehouse Operative, Norman – Volunteer, Holly Brankin – Supervisor, Alex Hancock – Retail Manager and Janet – Volunteer

    Pilgrims Hospices’ care is provided from three hospice sites in Ashford, Canterbury and Thanet as well as in patients’ own homes. To offer these services to patients and their families, the charity must raise £11 million each year from the generous local community.

    18th October 2019

    Uniquely Pilgrims fashion exhibition

    Canterbury College students upcycle for charity, they are bringing a new lease of life to charity shop donations after setting themselves an upcycling challenge in aid of Pilgrims Hospices.

    In partnership with Pilgrims Hospices, Level 1 & 3, Canterbury School of Visual Arts (CSVA) students have been adding their own creative flair to items and fabrics that need a bit of love and attention; they’ve been choosing their pieces from Pilgrims vintage shop in Burgate, Canterbury.

    During Canterbury Festival, the project will culminate in the Uniquely Pilgrims Fashion Exhibition at Pilgrims Hospices on Friday 1st November, where the students will be able to showcase their creations for viewing.

    We are very excited to be supporting Pilgrims Hospices.

    Sue Freeman, Canterbury College

    Both Canterbury College and Pilgrims Hospices would like to invite the general public to come along to this event and see the finished products. The Pilgrims retail team will also be there on the night so viewers will also have the chance to browse our vintage rails and purchase something special.

    Basing their creations on Kent Garden of England theme, the students led by college tutor, Sue Freeman have been experimenting with all things nature. From bees to birds to shrubbery and brambles, the students will be creating embellished and fabric manipulated accessories such as cushions, aprons, t-shirts and lots more.

    Sue Freeman, college tutor, said: “This has been a lovely project to do with L1 & L3 students.

    “We have been inspired by artists and designers who get their ideas from the natural world.

    “It has also been an opportunity to celebrate the wonderful abundance of fruit, vegetables and wildlife we have in Kent.

    “The students have been amazing with their responses and we are very excited to be supporting Pilgrims Hospices and hope that visitors enjoy it too.”

    Once the items have been showcased, they will be available to purchase either on the night or in Pilgrims Hospices vintage shop in Burgate.

    Funds raised through this project will support the work of Pilgrims Hospices to continue delivering specialist nursing care to patients living with incurable illness in east Kent.

    Event details:

    Friday 1st November7:30pm – 9:30pm

    Pilgrims Hospices, 56 London Road, Canterbury CT2 8JA

    Suggested donation of £5 on the door.

    Nibbles and drinks will be served on the night.

    If you or someone you know is coping with a life limiting illness and you think you may benefit from Pilgrims free services, talk to your GP or Healthcare Professional about your options or click here to read about our Wellbeing Programme.

    17th September 2018

    Shop window is dedicated to Pilgrims nurse Jo

    The Alice in Wonderland window display at Pilgrims Hospices’ shop on the High Street, Broadstairs was dedicated to the memory of Pilgrims nurse Jo Leadbeater, by her friend and Pilgrims volunteer Charlie Euden.

    Jo was diagnosed with an aggressive brain tumour in July last year. The mother of five and step mum of two was just 54 when she passed way in the care of Pilgrims Hospices early this year.

    Charlie has been dressing the windows every Friday at the Broadstairs shop for a number of years. Jenny Byrne, Pilgrims Shop Manager, said: “Charlie has a real eye for detail and creates some very imaginative displays.

    “Her display won our shop the Best Dressed Shop Window during the Dickens Week this year, and her fabulous Alice in Wonderland windows are a fitting tribute to her close friend and former Pilgrims nurse Jo.”

    Charlie has a real eye for detail and creates some very imaginative displays.

    Jenny Byrne, Pilgrims Hospices shop manager

    Charlie said: “I have always been a regular shopper in Pilgrims stores. I was asked by a member of staff if I’d like to volunteer about eight years ago. I started by selecting the toys for the window displays and have gone on to being more adventurous with some of the beautiful items that are generously donated to our shop.

    “Myself and fellow volunteers are all local and just want to do something to help support end-of-life care in our area. My mum was cared for at the Thanet hospice two years ago, which gave me first-hand experience of the amazing services they provide.

    Jo was a good friend, I thought it would be a nice way to honour her memory and remember what she gave to others.


    “Jo was a good friend and I thought it would be a nice way to honour her memory and remember what she gave to others.”

    In memory of Jo Leadbeater


    If you’d like to find out more about Pilgrims Hospices shops or how to become a shop volunteer, visit pilgrimshospices.org/shops.

    Each year Pilgrims supports hundreds of local people coping with a life limiting illness and their families. The charity offers a range of services: from end of life care given on its wards, to its Wellbeing and Social Programme supporting people after they are diagnosed to live well and stay independent.

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