The Blackbird Project continues to soar at Pilgrims Hospices
The Blackbird Project helps people hear their loved ones’ voices – even when they’re no longer here.
Sheena and Nick Jackaman lost their son Ben in 2017, when he was only 34 years old. He was cared for at Pilgrims Hospice Canterbury. As with many bereaved families, they realised how much they missed the sound of Ben’s voice of which they had no recent recordings.
Nick and Sheena Jackaman
They, his sister Anna, family and their friends raised funds in his memory, in order to create a legacy project that would allow grieving families to listen to the voice of their loved one, and feel comforted at any time.
From this idea, the Blackbird Project was born and co-founded with Pilgrims Hospices. The project name came from the family’s love of The Beatles track ‘Blackbird’ which Ben played for them on his guitar before he was diagnosed with cancer.
From Spring 2019, Blackbird facilitators at the hospice have been trained to work with patients to record messages, poems, thoughts, recipes, details of their favourite music or anything that the patient would like to say.
After recording, the memory messages are downloaded onto a little blackbird-shaped USB stick, and given to the person who the patient has nominated.
Sheena and Nick continue to support Pilgrims, and more recently have donated beautiful Blackbird paintings to our three hospices, and printed cards that are for sale to raise important funds for patient care and services.
They said: “Our friend Caroline Brett is a talented artist who lives in Spain. She painted the wonderful blackbirds for us as a surprise gift. Greetings cards have also been printed from the original paintings, to sell and raise funds for The Blackbird Project. We are delighted to have her support with the beautifully detailed prints; we still feel surrounded by Ben’s love. Ben was highly creative, working in graphic design, and had a gift for music. I’m sure he would be very proud of our blackbird choice, and our way of recognising the compassion and care provided by Pilgrims Hospices who took us all under their wings at the most difficult of times. We will continue to raise funds in Ben’s memory, especially to support people who are facing similar challenges in their bereavement.”
In folklore, the blackbird is the first bird to sing in the dawn chorus, and the last bird singing as night falls. Its call is distinctive and is instantly recognisable, making it a very appropriate name for the project.
Pilgrims Hospices cares for thousands of people each year, free of charge, during the most challenging time in their lives. They offer care and support in people’s own homes, in the community and in their inpatient units as well as running a 24-hour advice line.
5th April 2023
Broadstairs Beavers get creative with Pilgrims Hospices
The generous 11th Broadstairs Beavers, visited Pilgrims Hospice Thanet with Tracey Garnier, to present their donation of £200. The Beavers had been saving money each week, to help support people who need important Pilgrims’ care.
They were interested to find out more about activities that take place in the Therapy Centre, and enjoyed a craft session during their visit.
Jane Stanley, Wellbeing Practitioner said:
“It was such a great evening! We had prepared packs of 3D desktop beavers to make, and coiling dreamcatcher snakes to decorate. After a brief overview of some of the Wellbeing groups here at Pilgrims, the Beavers ‘beavered’ on with the crafts. They enjoyed the cheque handover and having their photograph taken. We also had a new Beaver invested into the group, and they all marched out happily holding their beavers and snakes.
“They loved hearing about the groups we run for patients, and seeing the warm safe space of our Therapy Centre, while enjoying the cutting and sticking crafts. They thought about a message to put in their desktop beaver; one wrote a message for someone who had been unkind to them at school, and was going to give the beaver to them as a gift.
“The evening showed the kindness of this community group, donating a fantastic sum to the good work done at Pilgrims.”
Tracey Garnier, Unit Clerk continued:
“I am Tracey (Tic Tac) my Beaver name, and I work as the Unit Clerk in Pilgrims Hospice Thanet. I joined the hospice team a year ago, after a career change, having previously worked in education for 26 years as a learning support assistant. My other assistant leader also works at the hospice – Caroline (Tu Tu) is part of the fundraising team, and joined our group 5 years ago, after coming on a Beavers District Hike which was donating money to Pilgrims Hospices.
“Each week, we encourage the Beavers to bring in small change which is collected and then donated to a charity. Over the COVID period, we were not allowed to meet so this all stopped.
Tracey added: “I approached Billy Williams, Pilgrims Wellbeing Lead, to see if it would be possible for the Beavers to visit the therapy area, and undertake an art activity. I wanted the Beavers to see how their donation would help to support local people who need care; helping them to understand having seen the physical place.
“Jane has been amazing and came up with some ideas and beavered away to make sure everything was ready for the evening. We asked the Beavers some general questions, then asked Jane to tell us what it is that happens in that area. They were very interested and surprised by the variety of things. We then started the art activity which they really enjoyed.
“I hope to incorporate some other activities in our coming sessions, and hope to visit the hospice again. Watch this space.”
Caroline Dixon, from Pilgrims said:“We had a fabulous time with our Broadstairs Beavers, they were really keen to learn, and by visiting the hospice, it’s given them an opportunity to find out first-hand about the special care we offer here.”
Each year, Pilgrims Hospices give care and comfort to over 2,500 people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress.
30th March 2023
Kent Police visit Pilgrims Hospices to empower patients to stay safe
Emma Swietochowski-Hay, Kent Police’s Fraud Prevention Co-ordinator, was invited to talk at the Living Well Group in the Therapy Centre at Pilgrims Hospice Canterbury, by Kim and Kelly, Wellbeing Practitioners.
The talk was to highlight how criminal activity faces us all, and how we can make simple changes to our reactions, and practices to help to keep safe and secure when it comes to fraudulent activities.
Emma has hands-on experience, working as a uniformed Police Community Support Officer in Ashford. She is passionate about passing on her experience of local crime, and how to take steps to prevent this, by empowering vulnerable people within our community, to keep them safe and keep criminals at bay.
Emma said: “This role is so important within our community, helping people to keep safe from scams and fraudsters is vital in today’s world of the internet, and telephone criminals. My work helps people to understand how to make sensible choices and decisions when being approached by potential criminals, and how to report those trying to scam them via the internet and email.”
The talk was well received and created a lot of discussion within the group. Emma covered scam calls, text message scams, investment and romance fraud to name but a few. Most importantly, she reassured the group that no one person should ever feel embarrassed or unable to call the Fraud Police for help and advice, as this is an all too common practice, and gave the group useful numbers to contact.
Advice was given regarding banking, internet, remote access and courier fraud. She explained how to take appropriate measures to ensure people are speaking to the ‘right’ contact, and not unscrupulous scammers.
The Therapy Centre is a safe space, where patients and carers have mentioned how comfortable and at ease they feel when they arrive. This makes us really proud to be a part of Pilgrims and being able to make a difference to peoples’ wellbeing.
Kim and Kelly, Wellbeing Practitioners
The group commented how informative the session was, and that they realised the need to keep extra safe when storing information, and passwords online, and that they would be passing on the information they gained to their friends and family. They said that they had really enjoyed the session.
Kim and Kelly, Wellbeing Practitioners, said:
“Our groups are great fun, including creative and educational activities, enabling our patients and their carers to regain their identities and not feel overshadowed by their illness. The Therapy Centre is a safe space, where patients and carers have mentioned how comfortable and at ease they feel when they arrive. This makes us really proud to be a part of Pilgrims and being able to make a difference to peoples’ wellbeing. We enjoy helping people to ‘Live Well’, and the smiles and laughter we see during our groups.”
Pilgrims Wellbeing team run a wide variety of activities to support patients living with life-limiting conditions. Patients can join Pilgrims groups to improve their mobility, mental wellbeing, creativity and general interest.
Our Wellbeing Programme is free if you live in east Kent, and you have been diagnosed with a palliative illness. It aims to enhance your wellbeing, in mind and body.
Each year, Pilgrims Hospices give care and comfort to thousands of people in east Kent coming to terms with an illness that sadly cannot be cured. The charity supports patients to live life as well as possible until the very end, free from pain and distress. Care is provided from three hospice sites in Ashford, Canterbury and Thanet, as well as in patients’ own homes. To offer these services to patients and their families, the charity must raise £11 million each year from the generous local community.
2nd November 2022
Maddie: “Pilgrims is a beautiful place where illness can be forgotten”
Maddie from Ashford was diagnosed with a terminal illness in July 2021.
She attends Time to Create, a weekly art therapy group at Pilgrims Hospice Ashford, which is helping her to live well and make the most of each moment.
Coming to Pilgrims for the first time
Maddie’s dad received Pilgrims’ care, so the family already had first-hand experience of the local hospice charity and its wellbeing services. He also enjoyed Time to Create sessions at the hospice.
Maddie said: “It was great for him; it got him out of the house, he made friends, and he loved the food! We’re still in touch with one of his friends’ wives, which is really nice.”
Before her diagnosis, Maddie was always active; she rode horses and was a keen baker. She said: “I was in two minds about being referred to Pilgrims; I hadn’t been to the hospice since Dad died. But having seen the care that he received, I decided to give it a go. As well as coming to the groups, I’m monitored by Pilgrims and they check my medications. Marion, one of the counsellors, pops in to see me, and Gary the maintenance engineer says hello, too – he was here when Dad was in the hospice. So there is continuity, and I feel supported in several ways.”
The activities give me the opportunity to do what I used to, albeit in a different way. I’ve had to learn to be a bit more relaxed, but I’m getting there. I can’t paint or draw or colour, that’s why my own little projects work well for me.
Maddie
Melissa Friend
Although Maddie can’t use her hands anymore, Melissa Friend, Wellbeing Practitioner helps her to take part in all the creative activities on offer. These have included candle making and building terrariums, indoor gardening containers that hold plants.
Maddie continued: “I’ve made friends and I love coming together with everyone. You can chat, participate or not, just whatever you feel – there’s no pressure. The activities give me the opportunity to do what I used to, albeit in a different way. I’ve had to learn to be a bit more relaxed, but I’m getting there. I can’t paint or draw or colour, that’s why my own little projects work well for me. Mel helps me a lot; we almost work in tandem – she is, in effect, my hands. That makes me really happy, and I look forward to coming here each week.
“Pilgrims is a beautiful place where illness can be forgotten. You can forget everything for a short time; it doesn’t change anything, but you can forget and share experiences with others. We all benefit in our own individual way.”
Maddie’s legacy
Through attending Time to Create sessions, Maddie has begun producing artwork for friends and family. She feels that it has brought her closer to her sister and her wider circle of friends.
She said: “Now people know I come to the group, they ask me to make them things; they want something to remember me by. Let’s face it, I have a terminal illness – but Time to Create gives me the chance to build a legacy for my loved ones to have when I’m gone.”
Maddie loves sunflowers and they are a running theme in her artwork: “They’re like my trademark!” she says. She has recently made a sunflower picture for her sister, and a framed teddy bear for a friend’s son, which includes a small sunflower decoration. Pink buttons also feature in Maddie’s artwork. She explained: “Pink was Mum’s favourite colour, so the buttons represent her and the sunflowers are me. I know that means a lot to my sister.
“Taking photos of my work also makes me feel connected to my friends and family, because I can show them and they benefit from that, and I think that’s really important.”
To find out more about the Wellbeing services offered at Pilgrims, visit:
Pilgrims Hospices cares for thousands of local people each year, free of charge, during the most challenging time in their lives. They offer care and support in people’s own homes, in the community and in their inpatient units as well as running a 24-hour advice line.
27th October 2022
Let the music play on: Neil creates lasting legacy with the Blackbird Project
In 2019, Pilgrims Hospices launched the Blackbird Project, enabling patients to record messages for their loved ones to keep forever on special blackbird-shaped USB sticks. The project was started by Sheena and Nick Jackaman, whose son Ben received Pilgrims’ care.
When Neil Wright from Deal was referred to Pilgrims after being diagnosed with cancer, the charity helped him to make a recording for his wife, Pamela. Here, she shares why the Blackbird Project is so special.
Neil
When my father died suddenly in 1984, I longed to hear the sound of his voice again. We had a reel-to-reel tape recorder from childhood that Dad would use to sing and talk to us. Unfortunately, the tapes were old and fragile, so they became twisted and ravelled up when they played, and I was very disappointed to find they wouldn’t work.
Sadly, my late husband, Neil, was diagnosed with cancer in September 2019. I cared for him at home, and when he was unable to stand and walk, we had a bed downstairs so he could look out on his garden, which he loved. We liked watching the blackbird that visited there.
We became aware of the Blackbird Project when Neil was referred to and supported by Pilgrims Hospices, and saw the brochure they had designed and produced. During this time, in April 2021, Sara Hennessy, an occupational therapist at the Thanet hospice, came to our house and helped Neil to record a message for me that I could listen to in the future. I think this is an excellent service, giving terminally ill patients the opportunity and assistance to leave a personal message for their loved ones on a blackbird-shaped USB stick.
Neil was a talented musician and he contributed greatly to the community, giving his time freely to support the arts, theatre events and festivals in Kent, particularly in his hometown of Deal. Neil knew the Jackaman family, having taught Ben and Anna, his sister, during his career, and was sad to hear that Ben passed away aged 34 from cancer at Pilgrims Hospice Canterbury.
I have listened to my dear husband Neil’s Blackbird recording and it is wonderful to hear his voice. It brings me great comfort and is a treasured possession.
Pamela
As Neil’s illness progressed, we talked about Ben’s legacy and decided that when the time came, donations kindly given in remembrance of Neil should go to the Blackbird Project as it is such a wonderful idea.
On 11 August 2021, Neil was admitted to the Thanet hospice for pain relief, where he stayed for three weeks. All the staff were very compassionate and caring; they provided a welcoming and comfortable environment for us to be together during such a difficult time. Neil returned home with a care plan for support in the community.
His passion for music stayed with him throughout this time, until sadly he passed away at home on 12 October 2021.
I have listened to my dear husband Neil’s Blackbird recording and it is wonderful to hear his voice. It brings me great comfort and is a treasured possession. I’m sure many other patients and their loved ones who Pilgrims care for will continue to benefit as much as I have from this project in the future.
Pilgrims Hospices cares for thousands of local people each year, free of charge, during the most challenging time in their lives. They offer care and support in people’s own homes, in the community and in their inpatient units as well as running a 24-hour advice line.
10th October 2022
Therapy dogs make a welcome return to Pilgrims Hospices
Pets As Therapy (PAT) dogs are a vital part of Pilgrims Hospices’ wellbeing programme. Specially trained to remain calm and gentle when interacting with people, they make perfect visitors for patients and loved ones who are spending time in the hospices.
In September 2022, PAT dogs made a welcome return to Pilgrims after a two-year hiatus, having been unable to visit during the COVID-19 pandemic. Patients, staff and volunteers alike are truly grateful to have them back.
PAT animals provide companionship to thousands of people in settings across the UK, including hospices, hospitals, care homes, schools and prisons. They help to reduce anxiety and offer a pleasant distraction from the things that may be happening around them.
Rodney
Martyn Ponting from Sellindge brings his black labrador, Rodney (7), to the Ashford hospice. Rodney’s soothing presence is much-appreciated by everyone they’ve met since they started volunteering in 2017.
Martyn came across PAT animals when he worked in the pharmaceutical industry and regularly visited hospitals. He said: “I decided that when I retired, I wanted to get involved. We love coming to the hospice; Rodney puts smiles on everyone’s faces, even when they’re really poorly. Most patients want to see him, and the staff love him, too. He cheers everyone up.
“He’s just a normal dog at home, but at the hospice he senses the mood and immediately calms down. On our first day back since COVID, we visited a patient who was very near the end of life. We didn’t stay with her for long, but afterwards a nurse told me it was the first time they’d seen that patient smile. Rodney is also great for visitors, helping to break the ice and providing a different focal point at an otherwise difficult time.”
Rodney is such a well-loved and vital part of the Pilgrims’ team that he even has his photo up next to the consultants on the staff board.
Martyn added: “He has a gift for it, but he’s often a little tired afterwards because he takes on peoples’ moods – but perhaps in doing that, he lifts a small weight from their shoulders, so it’s all worthwhile. And he soon bounces back!”
Aston
Linda Wolek-Went and her husband, Mike Went, from Seasalter visit the Canterbury hospice with their Tibetan Spaniel, Aston (4).
Linda first volunteered for 15 months with their dog Bobby, who has now sadly died. After COVID dashed their round-the-world adventure plans, they returned to east Kent and decided to take on more rescue dogs. Aston and his brother, Martin (2), were rescued from Hungary, and Martin is currently in training to join the PAT dog team.
Linda was a volunteer receptionist at the Canterbury hospice for many years, and a schoolfriend of hers was cared for by Pilgrims, so she has seen first-hand what a difference the charity makes.
She said: “The comfort PAT dogs give to people is so uplifting and worthwhile. It’s a big commitment, but we’re retired and it’s a lovely way to spend our time.
“When Aston and I arrive at the hospice, we say hello to staff, volunteers and visitors in reception; they get as much enjoyment from it as the patients. Then, we go on the ward. All the patients love seeing Aston; even if they’re not feeling well, they still enjoy spending time with him.”
Wendy Kelk, Hospice Services Manager, said: “The team were filled with excitement, and some relief, when I announced the PAT dogs were returning to sites after COVID put their visits on hold.
“When the dogs are on site, the whole mood lifts; patients, visitors, volunteers and staff are smiling and requesting to see the dogs. They are very much a vital part of our team. Thank you so much to the dedicated owners for their time, hard work and willingness to return.”
We are delighted to welcome Rodney, Aston and their owners back to Pilgrims. We’re in the process of recruiting a PAT dog for our Thanet hospice, so that patients and visitors on all three sites can enjoy the same therapeutic benefits that PAT dogs bring.
To find out more about the Wellbeing services offered at Pilgrims, visit:
Hospice Care Week is an annual event where we recognise and celebrate Hospice UK and hospice care nationwide. It’s an opportunity to show the world the value of support, of care and of what matters to us as individuals at the end of life when we need it most.
Pilgrims Hospices cares for thousands of local people each year, free of charge, during the most challenging time in their lives. They offer care and support in people’s own homes, in the community and in their inpatient units as well as running a 24-hour advice line.
